Rick B.

On 12-2-22 I called and cancelled service. It was documented in there system. Unaware to me, they say they sent me an email form of closure that also needed to be completed and returned. Never told me that to had to be done, to officially close. I never completed that form. Where I come from a call to cancel means cancel my service. Do they do this on purpose to continue milking hard working people? Making more hoops to do a simple closure. WTF. With that said they continued taking money out of my bank account that was on recorded for 14 months over 2k for a service I cancelled. They will give no reimbursement. I consider them thieves. They steal. Don't use them..