AusFF

Very professional company who provide an honest, affordable and fast service. Any issues that can arise in another country was dealt with accordingly even after their service was completed in Australia. Customer service was followed up within 24 hours by email and phone, if not earlier as the company is incredibly busy. They are well sought after for their services.
Thank you Kish and the team.

I'm very satisfied with the easy and fast service especially the chat service. However, for first time user there are some getting used to particularly its timing for parcel notification and shipment instructions.

Customer services are very friendly and helpful. They found my letter which was without C/O due to omission of sender and promptly sent it to me. I already got it. Basically with australian state postal services it took 5 days to receive it in Europe petsonally door to door. Highly recommend them for any business.

Once my parcel arrived I was contacted immediately and it was sent off the same day I paid for shipping and arrived within the week to NZ, which was very very good. I was a little surprised at the cost of shipping - they say they have negotiated low rates with the shipping companies, but this does not seem to be true? There was no discount at all, which was disappointing.

I am happy that my first experience in using such a facility has been satisfying. The fact that such an efficient service exists is convenient for an online shopper like me. I would like to use AusFF again in the future.

Item processing out to AUSFF was fast.
Item was received on time but box was damage and the inside box was damage too. Hope that next time that it will not be damage.

The whole process of setting up is very cumbersome compared to my experience with a similar kind of platform in US - myUS.com. MyUS.com will make purchases on my behalf if a particular website does not accept a foreign issued credit card. Shipping charges are much cheaper and more efficient.

Made an account but dont know what the different plans were. For me that was not clear, started with a digital plan and couldnt ship. After contacting customer service they responded fast and said needed to upgrade plan. Plans for me are not good described on website and what procedures you need to take to ship. Either way once past this shipping went good and received parcel.

Great service by AusFF. I was able to track my order with regular real-time updates with the Aus Post service provided from dispatch to delivery. I'd give them 5 stars but I had limited delivery options to choose from with the only ones available being quite dear and delivery took almost 10 working days despite the high cost. Overall, like the service and definitely will return to use it.

I can't fault the service I received. My package was delivered swiftly and in perfect condition. I was kept well informed about its progress. I would definitely use this company again and highly recommend to all.

I have been always been using AUSFF to ship my purchases from Australia to me in Singapore. AUSFF has very efficient to mail out my items and Im always receiving my items earlier then expected. They are also very prompt in replying to my queries which made me grow my trust in them. Thank you for being so efficient! Looking forward to grow my business with you. It has been really such a great experience! :)

It is always a pleasure with Ausff. Having a question? The answer comes just in time. Consolidating your packages? They do a great job. Sending your package your way? Just one day later. Trustworthy? Yes! Are they different? Yes, they are friendly, great sense of humour and always up to do their best for just you. Thank you for your service!

I ordered high power blender to ship to Singapore. I was skeptical at first since it was my first time. However, I was surprised that the goods arrive much earlier than I thought. I will definitely engage with Ausff again in the future. Thanks for the excellent service!

1st time using the service. Was doubtful if I am able to recieve my parcel initially and afraid there will be hidden cost. I dropped few messages to the customer service, they are very helpful and responsive. Very fast I cleared my doubt and willing to give it a try.
I will said I didn't make a wrong decision. Everything was so easy and seamless. Smooth transaction and my parcel arrived at my doorstep well packed.