No problem and reliable service. I had to buy a product in Australia as I was not able to find it anywhere else and they didn't want to ship to USA. So I used AusFF and it was perfect.
Everything went fine, the parcel was dispatched in no time, did not have to contact customer service. Reliable, it can be said perfect service.
Thank you for your positive feedback, appreciate your business and we look forward to serve you again.
When things went wrong my end Ausff went beyond the call of duty to make everything right for me - so very grateful
Thank you for your positive feedback, always happy to help! Really appreciate your business and look forward to serve you again
Why do they insist on scan of front and reverse side of credit card. This could be used for identity fraud
The world we live has more Bad than Good! Hence to over our busienss and avoid fraudwe insist on first 6 digts rest details can be masked to give that extra piece of mind.
Excellent company will use them again in a heartbeat! Very fast shipping and the customer service was so great and helpful.
Thank you for your positive feedback, appreciate your business and we look forward to serve you again. Cheers
Fast shipping, no extra drama or problems. Rates not particularly low, but no worse than I could get on my own.
Thank you for your positive feedback, really appreciate your business and look forward to serve you again
This is a great shipping company. The item I was shipped was undamaged and received fairly quickly. Will use again.
Thank you for your positive feedback, really appreciate your business and look forward to serve you again
Absolutely thrilled that all my terracotta plates and ceramic tiles arrived safely in one piece. Definitely one satisfied customer.
Thank you for your positive feedback, really appreciate your business and look forward to serve you again.
Fast, reliable, inexpensive. Packaging is good. Arrived safely and in time even off cheapest plan and shipping option.
Спасибо (Thank you), We appreciate your business and look forward to serve you again.
AusFF handled my shipment perfectly. Responsive to questions, clear communication, fast shipment, excellent packaging -- everything was top notch.
Thank you for your feedback Jeff T. It keeps us motivated. :) appreciate your business and we look forward to serve you again.
Shipment is quite fast. Although, it would be better if there is a facility to check the shipment status by logging in with order number.
Thank you for your positive feedback How P, we appreciate your feedback and I have asked our technology team to add requested changes in future release. It was a pleasure working with you and we look forward to serve you again.
I just got the goods within 2 days after shipment from Australia to Thailand via DHL. The staff is so friendly.
Thank you for your feedback Ohm U. It keeps us motivated. :) appreciate your business and we look forward to serve you again to Thailand
Packages were received quickly and undamaged. Love using the service. Very professional. I highly recommend this service.
Thank you for your positive feedback, really appreciate your business and look forward to serve you again.
Fantastic - In order to fill this 100 character description, I will continue to write about random t
Thank you for your feedback Matthew J. It was a great experience shipping to you in USA :) appreciate your business and we look forward to serve you again.
Fast handling, very communicable. Keep your customers happy and encourage them to use your business again. Thanks
Thank you for your positive feedback, appreciate your business and we look forward to serve you again.
Unfortunately it took ages to receive my parcel. I thought it will never arrive. I emailed with questions but didn't get any reply.
Hi Magdalena P,
Thank you for your feedback.
Upon investigation I see you had paid for
DHL Economy Service (Max weight 2 KG - 3 to 999 business days with no tracking)
And we give you a FREE upgrade to
AusPost Standard (Max weight 20 KG - 5 to 10 business days with tracking)
Your auspost tracking # LH102664915AU arrived to you fairly quickly compare to what service you had selected.
I also see all your questions where responded in 1 business day and we did not get any further questions.
It looks like there had been some miss understanding and hope this response clear up things and we look forward to serve you again.
So impressed with this service. They upgraded for free. I now recommend to everyone as the service was just so brilliant and easy!
Hope you have a great holiday season. :), We look forward to serve you again.
Opened the account, received the goods, forwarded to my destination, no problems, great job, many thanks.
Thank you for your positive feedback, appreciate your business and we look forward to serve you again.
Got my package quickly thanks will be using again! They uploaded tracking as soon as they received it and item came way before estimated.
Thank you for your feedback Trever F. It keeps us motivated. :) appreciate your business and we look forward to serve you again.
Answer: We don't decline payment it get declined from the bank if the information you have entered is not correct
Answer: Please can you complete below details for us check if we assist and can provide a FREE quote and email to operations@ausff.com.au 1. Complete TO address INCLUDING POSTCODE 2. Complete FROM address INCLUDING POSTCODE 3. Are you looking for SEA or AIR quote 4. Are you sending personal or commerical consigment 5. Is your goods on pallet, IF YES then are they fumigated pallets 6. Does your consigment containts any batteries, Perfumes, Deodriants, Chemicals or GAS anything dangerous 7. What is description of the goods? 8. Complete below Qty of Box/Pallet Each Box/Pallet L (cms) Each Box/Pallet B (cms) Each Box/Pallet H (cms) Each Box/Pallet Weight(KG)
Answer: Hello, Thank you for your message, Yes we ship to Philippines for B2B customers only. Please feel free to contact care@ausff.com.au for any questons. Happy Holidays. Regards Kish
Answer: Yes we do! Please estimate shipping cost using https://clients.ausff.com.au/EstimateShip.aspx and signup is easy using https://clients.ausff.com.au/SignUp.aspx. Dont forget to use promo code HI5 (caps H - Hotel, caps I - indogo and number 5) to get 5.00 off on all plans.:) Cheers
Answer: Hello, Yes we can ship Coles peppermints to Amarillo, TX, Have you tried our https://clients.ausff.com.au/EstimateShip.aspx enter Size LxBxH in cms along with Weight in KG to your destination country
Answer: Hello Ann E. YES it is necessary to provide ID and you can mask you DOB or sensitive data on your ID. Hope it helps.
Answer: Hello Regina, Yes we can ship perfumes and dangerous goods via SEA only (there is no expresss option), please contact us https://www.ausff.com.au/contact-us/ for custom quote.
Answer: Yes :), we offer our customer 2 services Digital Plan (scan only) and Non-Digital Plan (forward mail) Please refer to https://www.ausff.com.au/pricing for more information or contact us on care@ausff.com.au our service team will be happy to assist.
Answer: Please feel free to contact us on https://www.ausff.com.au/contact-us/. Thank you
Answer: Hi M. R Very good question, the world we live have lots of BAD than GOOD people, hence to make sure that we do not dealing with FAKE IDENTITY characters we ask for Front and BACK CREDIT CARDS. We are fine in lots of cases for customers to MASK's other card numbers except first 6 credit card number and last 4 numbers, but we need to see the Bank details who issued the card. Hope this answers your question or feel free to contact us various channels provided on via https://www.ausff.com.au/contact-us Thank you.
AusFF has a rating of 2.8 stars from 144 reviews, indicating that most customers are generally dissatisfied with their purchases. AusFF ranks 17th among Mail Forwarding sites.
Thank you for your feedback Gregoire G. It keeps us motivated. :) appreciate your business and we look forward to serve you again.