Once my parcel arrived I was contacted immediately and it was sent off the same day I paid for shipping and arrived within the week to NZ, which was very very good. I was a little surprised at the cost of shipping - they say they have negotiated low rates with the shipping companies, but this does not seem to be true? There was no discount at all, which was disappointing.
Thank you for your feedback Cel, We provide shipping cost upfront to our customers via https://clients.ausff.com.au/EstimateShip.aspx, and the price we offer via our options is very competitive, the fact is bigger the package more COST EFFECTIVE it gets. We look forward to serve you again.