Very fast delivery and will always update you via email. Delivery fee is lower compared to others plus I have got a discount in my purchase. I haven't opened or assembled the item yet but I am sure it will be in great shape. Very satisfying. Thank you!
I am very happy with this purchase! This chair looks exactly like the pictures (I ordered it in cream colour), it's not too big, very easy to assemble, awesome quality for the price, and it can hold quite a lot of weight!
The only thing I dislike is the branding, but I could easily cut it off with scissors.
As yet I haven't opened the package, as it's to setup for Xmas, but I am very impressed with the delivery, it arrived ahead of the projected date & in good condition.
This is particularly impressive in my book, being so close to Xmas. Many thanks Costway!
First time user of this website and I found it easy to use website and find what I wanted but on delivery the 2 boxes of my order arrived in extremely damaged condition. If the items I had purchased not been so sturdy they would have suffered serious damage. I realise that the freight company is not Costway, but getting one's order in good condition is part of the shopping experience.
First time user, easy to use website and great prices.
The process from purchasing to delivery was efficient. My marquee arrived promptly in the mail. It came with clear instructions and was easy to use. I like that I don't have to go in search of sand bags or any other additions as it comes with everything you need. It looks great set up! Very happy with the service and product. Thank you!
The table looked exactly like the images on purchase and I could not believe how easy and perfect it went together. It's well built and very sturdy. No regrets on this purchase in any way. On top of that the delivery was not only free but also fast. Thanks.
Hi,
Thank you very much for your praise.
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Welcome back to our website again.
Kind regards,
Costway inc.
The table was easy to assemble, good instructions and looks great. The delivery was in good time however it was left near the bins, not next to our apartment door. If for some reason it had not been noticed that day, the bins guy might have even dumped it. Not a safe place to put a new package at all. I'd be telling the delivery driver to never do this again. Product itself was great.
Purchased outdoor chairs. We live rurally & they came within several days of order. Initial glitch with my payment process, easily rectified without needing to contact them however I received an email the following day explaining the situation.
Very good website and easy to operated, I've been searching for a kids study chair everywayelse, and found out with coupon and current promotion it's way cheaper than the big head company
Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
Don't know how it happened but my order went through twice. Got a real surprise when double everything turned up. I contacted Costway straightaway and followed the instructions to return half the items. Miya was very helpful. Would've been better if there had been a telephone number to ring. I am very happy with the kitchen cart and side tables - they're exactly as described.
Very helpful when discovered they had a red carrier and i had clicked on the blue. I found it diffiçult to initially contact them. Overall was quite happy. Box arrived quite damaged but goods were ok.
First time ordering from Costway, it was great that you get a discount when you're a new member I ordered a cat tree which was on special, so I was expecting it to be very big or sturdy and was proven wrong! The cat tree is very tall (which my cats love), but it's also very solid. It was tricky to put together as it has so many pieces, but it looks amazing.
It was straight forward and easy. Scanning the Credit Card is a great feature and saves entering the number incorrectly. Unfortunately, Costway could not deliver my order place 20 Dec 22 before Christmas, so I asked if we could pick it up from their Truganina warehouse. After a couple of emails back and forth, they arranged for us to pick up the commode, because it was urgent.
Hi Andy,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
All very good but the product us not quite as useful as I expected.
The chairs are way too short and low.
The person who was going to use them is tall and he could not get out of the chairs.
So a bad design size wise.
Quality as expected.
Am not a person who ever really gives a review, due to the majority of my online history varying from just acceptable to not acceptabe, though will acknowledge this as a nice surprise. It 1.arrived the the 1st. Day from when it indicated it would, 2.was pretty much exactly as advertised & 3.came together in 4 easy parts with minimal screws, perfect.
Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
I could not be home to receive the items, but delivery was fine, thank you...one thing tho which did cause a problem, I was advised the items were to be delivered Monday of following week, & was caught short when items came on previous Friday instead...so I wasn't able to be here to receive them. Appreciate the promptness tho, but just needed slightly better notice thanks (didn't want things left out over the weekend in the weather, so had to arrange for someone else to bring them inside). Thank you otherwise
Hi,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
I am super happy with the jewellery cabinet I have purchased. It is a good quality and looks great. Finally my accessories are well organised. The installation on the wall and hanging it though was not easy.
I assembled the chair half way and found problems. I advised costway and they said they would get onto it but I then realised I had mis assembled the frame, advised them to hold off, reversed one section and all went well. Costway did then send an assembly video which would have been helpful when the item arrived. It was packed well and everything needed to assemble was included. All in all very happy..
Hi Eleanor,
Thank you very much for choosing our products.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.
Ordering was easy & arrived promptly! Discount coupons are extremely difficult to use! So I couldn't use them, even after this I would have given 5 stars! However after purchasing the tree the price dropped by $10! Disappointing!
Parcels arrived safely and timely.
I have given a five star review and written some important words, but i can either leave this page without a review or come up with some more words to meet the 50 word requirement.
Answer: I have a broken inflatable which I have only had for approx 2 weeks now so I sent an email about it on Friday so hopefully I can either get a replacement or full refund as it was my best 1
Answer: I need to cancel an order and it's IMPOSSIBLE to get in contact with anyone. I've sent multiple emails and they've come back as email is invalid
Costway has a rating of 4 stars from 1,236 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Costway most frequently mention fast delivery, good quality and great product. Costway ranks 2nd among Furniture sites.
Hi merv,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards,
Costway inc.