AsurionReviews 12,666

Easy to file a claim! I never look forward to filing claims on-line. This was a very easy site to use. Thank you!

Our ice maker went out after three years. Luckily we purchased a 5 year protection plan. Our service was easily scheduled and the problem resolved.

Needed my phones screen repaired, and the process to have it replaced was super fast and easy

My online experience was easy and fast! I am glad I can count on them to replace my device the same day!

I received an awesome customer service experience! The customer service rep was very patient and personable! Thanks!

Great experience as the representative was very friendly and patient.
She provided options without aggressively selling.

I never have a problem with filing a claim. It doesn't take long for them to help me.

I was concerned because I got a separate text message saying I should shut off "find my iphone" on the old device before converting. I did not read this message until after converting, but Ed walked me through a number of steps to insure everything was done correctly.

It's Pretty easy to claim and easy to follow the method for claiming new device.

When my coffee maker stopped working, I was able to have a replacement very quickly with this warranty system.

Tech was very helpful and professional. Answered my questions and asked if anything else they could do

My daughter spilled a drink on our laptop keyboard, some of the keys would intermittently stick afterward making it difficult for here to type her school papers. Fortunately I remembered the coverage I purchased when I bought the laptop. Starting the claim online was simple, the keyboard was replaced and the unit was back the next week. Our first claim with asurion was a good experience.

My wife received an new iPhone 14 Pro Max and all was well except that messages to none iPhone devices could not send pictures. I used the chat support feature from the Verizon web site. My experience was wonderful. The tech April was great and solved the issue quickly. I am very happy with this experience.

Excellent, don't need. This is my own decision. I had not use my on line grip to come to this decision. There is nothing wrong with the programs. However I had not conferred with my Verizon and Apple sources until today. I realize that I'm more than a little behind in my tech knowledge!

My original Apple Watch was stolen and I ordered a replacement which arrived the next day. As soon as I received it I immediately contacted Asurion support to help me connect it. I could not get it going and I became frustrated but Britt helped me throughout the process and she was very patient and communicative! I would 10/10 recommend her!

I have always purchased Asurion when offered,for added protection. I have filed several claims during the past years. Asurion has done exactly what they say they will do. It is not a hassle and so easy to file a claim. My reimbursement is very quick. I will continue to purchase this warranty with my products.

Worked with Natalie to solve a texting issue. She was super patient and helped me fix my issue. Awesome attitude!

Great experience and easy to use web site. I would recommend them always and u should always protect your devices through them

It's really really simple, I put in a claim yesterday and my iPad come in today. FedEx sorta took their time and gave me a crappy photo of where my package was but that's nothing on Asurion. That was "Amazon Prime Same Day" fast. Thank you so much guys!