Asurion has a rating of 4.7 stars from 11,826 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone and next day. Asurion ranks 2nd among Tech Support sites.
This company does a great service to their customers - great service, on time, very friendly, and leave the space clean when finished with job.
It's was great I highly recommend keeping your phone insured even when your done paying for it. Loved the ease of submitting the claim
My needs were promptly met and I am grateful for the fast turnaround in receiving my replacement phone. Thank you for an outstanding job
The friendly and helpful folks at Asurion got our granddaughter back into the replacement phone in record speed! We really appreciate the team work.
This is an ideal solution to get help with issues that you're having with your phone rather than taking it to the store Etc
They are very good an fix it in minutes
My phone is like new again and they do it right inside of their car
My issue was resolved in less that 15 minutes. All questions were asked to identify the issue, and a resolution was reached very quickly.
This was the first time i had to put a claim in and WOW!
Super quick and easy process...even for this technologically
Challenged grandma!
I was surprised on how quick and easy it was to file the insurance on my phone claim. Very satisfied.
Thank You,
Terry King
Didn't have to wait on anything my replacement was here the next day so keep up the great work
Thank you all so much
Filed a claim and received a new device in 48 hours. Such ease, nothing difficult or a bunch of frivolous paperwork needed. Completely satisfied!
I bought an air mattress from Amazon and it became defective. Asurion was there to solve my issue and refund my money right away.
I had a ton of questions, Diana helped me and was very patient as she explained all the benefits I have available to me.
Nick helped me fix my connectivity issues after switching providers and phones. Clear and simple trouble shooting steps and now works like a charm!
Very easy to file a claim. My phone stopped working correctly and in about 3 minutes I had a new phone on the way!
Very pleasant. Explained each step of the process, the amount of ti.e it would take. HONESTLY a great interaction.I couldnt have ask for better!
Justin was really helpful. He was able to verify my information for me so I didn't have to worry about any errors. Thank you.
Answer: Asurion insurance is who: Cricket Wireless, Verizon, & most remaining cell phone companies are with now! Just be careful b/c they are IMO SCAMMERS that will get you at one time or another!
Answer: Well, when that happened to me they sent me their IMO SPYWARE phone by the next day. I think it was like twenty-five days for my phone! I hope you kept your charger, case, & took the cards out of your phone first!