Overview
Asurion has a rating of 4.7 stars from 11,831 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Asurion most frequently mention customer service, new phone and next day. Asurion ranks 2nd among Tech Support sites.
Technician was very prompt and very professional. Took care of my device in 15 minutes. Highly impressed
I have used their replacement coverage several times and overall they have come through with no hiccups.
First time using this service. Asked a question about using hotspot. My tech person was very helpful.
Maurice was on time, polite and did a great job! The repair was done right in our driveway and didn't take long at all.
If you don't have this protection plan, you are missing out! I have had 3 tv's die on me and i was able to either get them fixed or i was provided a new tv! JUST AMAZING SERVICE!
Asurion has been designed to fraud the clients, They always look for anything to justify their denied
There was no delay. The tech extremely professional and expedited my issue. Very happy with the service
Stress free agent was of great help Rochi help me fill out my claim and ask to wait for further notice
Very helpful! Customer support guided me through each step of the claim. Very easy process. Thank you!
Best service experience i can ask for. Easy and convenient. The representative was very Knowledgeable and helpful.
Awful costumer service. Lots of unnecessary roadblocks to getting a claim processed. Waste of time and money.
When contacting the company representative should worry more abt giving me a insured device than upgrading me
Fast and easy claims process! I would definitely tell friends and family to get this phone Insurance
The Asurion process was easy to file a claim, very seamless. The wizard guides you without exception.
Was easy process very detailed and fast. Would definitely recommend for everyone to use this easy method.
Brian did me a solid yo! Got me back on track with service for my iPhone replacement, he's the OG G. O. A. T!
I had a problem setting up my new phone and my tech helped me to the bitter end. He never gave up. Thanks you
I had a broken screen for an IPad and was able to drop it off at ups and have it returned with 4 days!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members