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Review of AquaBliss.co.uk

AquaBliss.co.uk reviews

Is this your business?
3 reviews
Faverdale
Darlington, DAL DL3, GB
Tel: +44-1325-778277
info@aquabliss.co.uk

3 reviews with 2 stars

nathanb91
1 review
4 helpful votes
1/10/17

Ordered other bathroom items on the same day from Victoria Plum, these were delivered last Thursday with active communication throughout, Well done VP! Still waiting for my order with a loose promise of this week, I would say you get what you pay for but VP were cheaper just not quite the style required.

laurad119
1 review
4 helpful votes
12/2/16

We liked the products on the site and the price seems reasonable. Ordered via 'phone so that we could ask questions re: delivery and ensure it was accurate. We said quite clearly it was supposed to be delivered to an address in Devon whilst the invoice address was in Surrey. Also checked that it would get there by the date we had our bathroom fitted which the person on the phone seemed confident about.
In short, didn't turn up on time, nor to the correct county. Had to call repeatedly and was told that they would look into it by listening to the recorded phone-call to determine who was at fault. (Never heard from them about that!) 4 days later after multiple calls, order had hinges missing. 'Phoned them to request they send the missing hinges. Ensured me they would get them sent as soon as possible (noting they might not be able to do next day delivery but they'd get it sorted as soon as they could). A week later had to call to chase yet again and has finally been dispatched.
Perfectly pleasant when you talk to them but means nothing if things are incorrect and no-one bothers to keep you informed when there are delays.

jayneh11
1 review
3 helpful votes
7/13/16

Phoenix Emma Toilet/cistern & Mechanism - The two stars is for the delivery and the courtesy of the staff. Other than that it has been a nightmare. Toilet, cistern etc was delivered. Parts for the cistern were too big to fit. Monday, rang and told them, asked to send photos. Did this. Rang Tuesday, part will be delivered on Thursday. Didn't happen. Rang Friday, told he would investigate and ring me back. Didn't. Monday morning, rang and went through everything again. Will sort and ring you back. I rang again at 5pm as still no phone call. Told the same again. Rang on Tuesday, part being delivered tomorrow for definite. Part was delivered. It was exactly the same one as I already had which DOESN'T FIT. Plumber now out getting the part locally so I don't have to deal with them again and I can at last have a fully working toilet in my nice new bathroom.
This company has a serious problem with sorting out issues in a speedy manner and an even worse problem with communicating with their client. My advice? Go somewhere else.

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Typical poor service they provide and they put up reviews themsleves to try and hide the fact that are poor.

By David J.
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This company let down many customers and im one of them currently going through a dispute of a similar nature

By David J.
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Totally agree .. Aquabliss most definitely do write there own or get fake people to. Its clearly a pattern that's exposing them LOL

By David J.
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