My experience echoes that of several reviewers here. No goods arrived. Eventually they said the courier damaged them but only after I contacted them via CHAT. Their telephone lines don't work apparently...they state a constant technical problem. I waited in again but no goods arrived and no details of the courier we're give at any point. Now I have received an email saying they've stopped trading and I'll have to apply to my payment company for a refund as they won't refund themselves. It sounds to me like I'm unlikely to get my £360 back. Don't waste your money on these scammers!