AquaBliss.co.uk has a consumer rating of 2.81 stars from 130 reviews indicating that most consumers are generally dissatisfied with their purchases. AquaBliss.co.uk also ranks 36th among Bathroom sites. The most common issues with AquaBliss.co.uk are around customer service, which is not as good as expected by some customers.
Ordered some wet room panels in July. Delivered 3 days later as agreed and everything was perfect. Fitted now and looks goodSee positive reviews
Missing items and wrong items sent. This was just the start of it. When trying to get them to send the correct and missing items Aquabliss constantly gave false delivery info and dates. Everyday when you phone them they use a different excuse ("supplier let them down", "DPD did not collect items", "Items damaged so were not sent", "Items were dispatched and you should have received them" & "wrong dispatch details were given" are among a few examples). Eventually, we asked to cancel the missing items. Aquabliss were more than happy to do this and offer a full refund. However, they did not process the refund for over 17 days, and it took me calling them every day to ask when I will receive my money, and telling them that I am now seeking legal advice. Again, constant excuses (and lies?). One day they tell you the refund has been processed, the next they say they are doing it that day. All in all, the worst online company I have ever dealt with. I would not recommend Aquabliss to anyone. My recommendation would be to avoid at all costs!See critical reviews
Aquabliss - retailers of toilets, baths and bathroom suites
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