Appleseed'sReviews 207

They are a "zero" rating. They charged me $29.00+ late fee even though I mail my check 4 days prior to the deadline. I called customer service to complain, only to be told there is a $9.00 charge to speak with a rep.

Worst customer service ever, I've tried, but not gonna waste anymore of my money on them. I ordered something about a month ago, still don't have it. They'll get it to me eventually, they say. They put 3 to 4 items in a tiny mailer, like letter size. Then you'll get one tank top in a kitchen trash bag sized mailer. Their return process includes a form that is not like any other I've ever seen. I've "exchanged" at least two pieces, neither has ever arrived. They are just too hard to do business with, I'll stick to Talbots or Coldwater Creek, etc.

Bought a Mother's Day gift. It's June 3. No product and no ship date. Inquired with customer service and no response. Thanks, this has been a great gift. I'll be sure to order from you again next time I have an occasion for someone special. All around a truly terrible experience.

By far the absolute sorriest outfit ever. Do not, Do not order from Appleseed! Ordered May 12,2021. I paid $13.00 to have item shipped for a total of $90.00 for a dress for my Mom. I contacted them 10 days later on the 23rd and they told me they were moving, and i contacted them after another week and they told me it would be 2 more days. I waited another 10 days and called again. When I told them I wanted to cancel they put me on hold and never returned, called back and now I cannot hear them and they hung up, two more times this went on and on where they pretended the phone was disconnecting and I called again and this time they said they could not cancel. They just keep putting me off over and over. They will not cancel and I cannot cancel online.

My mother has bought her clothes her for years and now I am buying them for her. I find this company does not keep up with current trends of marketing. Their discounts and free shipping are misleading to me, yet alone a senior citizen and my mother. You can never get anyone to help on the customer service line. I have had to return 6 pairs of pants because I can not get anyone to help me with fit. I wish Appleseed's website was more user/customer service friendly... also, you need to IMPROVE the website as well!

I'm not happy about the $6.99 return fee after I have ordered several hundred dollars worth of things and this is the only item I've ever tried to return

I had ordered the top to go with a sweater my grand-daughters had given me for my birthday in early January. The top I ordered was back ordered but never came back in stock. I ordered a different top on March 30, it was back ordered too but it was shipped from New Jersey on April 23rd. It was in the Denver metro area on May 1st, it was then shipped to Montana and then back to Denver. I didn't receive it until Friday May 7th. It took two weeks to get to me once it was shipped. Don't order anything from Appleseeds if you want it for a special occasion, it won't be there in time. It's now May and warmer weather so I won't be wearing the top and sweater until next fall. Very Disappointed:-(

I returned an item using their label on April 8. When I called on May 3 to check on the refund I was told to give them another week. This is very poor service - would not order from them again based on this experience.

I ordered a dress March 9th and have not received it. Today is April 23rd.
They have mailed a fresh new catalog to my home.
Do u believe I will place another order?

Judy Lawrence

Like most of you, at the end of a guest checkout I signed up for a future discount coupon and thought it was to log my purchase under my name. Immediatley after doing so, I went back to read more and it seems they are going to bill me $1.99 for this and then $14.99 per month! I have never even purchased from this company, and just purchased because they now have a few pieces from wintersilks. Upon further investigation, it seems that Wintersilks was running this same scam. I immediately (within 5 min) tried to call them and they hung up on me 3 times. They are not available on weekends, I found after choosing a few more options. I am really mad. Someone like my Mom would do this and be billed indefinitely and not know it or how to stop it.

I got sucked in to appleseeds they scammed me for months on my credit card before I noticed so I am furious these people should not be allowed to operate in this way I definitely won't be using this site or any other site linked to it.
NASTY COMPANY

I have bought clothes from Appleseeds for years. I also used to buy from Coldwater Creek until they were no longer in business. Appleseeds' are good clothes at reasonable prices. I don't always like everything I get but there has been no problem returning. I just received a Balmacaan coat and it is lovely, great color, navy and size large. Also I have trouble with updating my computer and so order by phone and always receive the 'percent off' price with the code.

I have hundreds of Applseeds' purchases in my closet--shirts, pants, skirts, sweaters, Blazers--love them all and keep ordering more. I have the Spindrift sweaters in just about every color. I am puzzled by all the negative reviews. I listen to all the pitches and then politely decline all offers. Always take advantage of free shipping and any 30% off offers. They will always offer to give you 15% off on a third item so I keep that as my least favorite and order my top 2 favorites so I get those for sure and the third as backup. The fits are always perfect and I love the Gloria Vanderbilt Amanda jeans! I've had to purchase thin closet hangers as so many items stuffed in my closets. Barbara B.

It's easy to order but it's all downhill from there. Wait a month for backorder then they add another month because it's going to take longer. Ordered something else in its place only to see that now the first order did arrive when like it was supposed to but the second-order has been shipped. Tried to call and explain but never got to get a real person to talk with until I ended up being asked for my social security! I don't have an account with them but finally got transferred to the right place. Now I find that they charge to return. Back to Chico's!

This company that has many complaints operates this way, they offer you a coupon and if you take it you are 'enrolled' in their VIP crap and will be charged monthly until you catch it on your card! I realized that happen to me for years without getting anything in return. I have been paying $14.97 for nothing in exchange.
I will contact my attorney also to see how this happen and how they keep that going for years without my approval. How about we get together and file a class action against the company.

I have ordered several times from this company, gone through hoops to finally get the products, patiently listening to the pitches for their credit cards and extra 15% off on one more item, etc.etc., I get to the end of the harangue and nicely say no, get the total, order number and, "POOF", mysteriously my order won't go through. I have a $10,000 credit limit on my Mastercard which is paid off and there is NOTHING wrong with my card. This is NONSENSE they pull to get customers to cave in and take their credit card! DO NOT DEAL WITH THIS COMPANY.

I ordered 3 garments because they promised a discount on your FIRST order as a
New customer. Could not get any of the codes to work in order
To get the discount. Customer service not helpful.
I ordered anyway hoping discount would be automatic. It wasn't. Had free shipping. They tried to add
A small shipping charge anyway. I backed out and started over. Package arrived 2 days before another
Catalog arrived advertising the expensive jacket at a discount! Quilted jackets are usually soft. This one
Is thin and stiff. I will not order from them again because quality and discounts aren't reliable.
PDM, Florida