Apple

I've only ordered off of their website twice but I've had minimal problems. They did charge me an extra $100 when I ordered my laptop but it was during their back to school sale and right before they released the new MacBook Pros (they upgraded mine right before they sent it out to me) so I understand that there would be some confusion. I called and got it all figured out and they refunded the money to my account. The second time I ordered, the site said that the backpack I wanted wasn't going to ship for about a month but I actually got it right away so that was a nice surprise. Overall pretty good, better than a lot of places I've shopped.

Besides being $#*!ed when it comes to their services as a company, apple is the biggest waste of effort humanity came up with. These greedy schmucks disqualify your hardware when the need to drive their sales. Greedy btch jobs left with cancer because he invented cancer.

The staff performance was extremely good, friendly, not too pushy, knowledgeable unfortunately Apple policy is extremely poor certainly with regards to climate change and the planet. We were offer to take advantage of "Apple Care" after buying a watch and we were told "don't not worry if your watch breakdown at Apple WE DO NOT REPAIR watches, we replace them!" what an awful awful policy when we all know our planet problem with our pollution. Apple would do well to review their own policy about climate change and the damage that the company is creating by selling us products that cannot be repair but simply replace. Do Apple really care about our planet?

I have an I phone 10 xr and I hate it it glitches a lot has a screen issues and I just don't really like it. In my opinion I love Apple I love their products but their first full screen phone isn't very good. :( sadly

I purchased 2 MacBook Pro computers in April. Received end of April. My daughter had problems with her's from start up. She called tech, thought all was well. Now, June 28, it is getting very hot, battery looses power in 20 min, and the fan is very loud. She called and was told she would have to send it back. She felt because she had problems with it from the start, they had a record of her problems, it should be replaced. The tech was very rude, impatient and flat out told her she only had 14 days to return it, too late.! I have purchased 4 MacBooks over the years and Apple used to be great, helpful. Never again, NEVER. Apple lost a good customer today. I am disgusted with the service!

Within in a month of have my New IPhone 7 Plus, I was unable to place or receive phone calls, no texting or web browser. Totally unable to connect to ATT towers anywhere.
Having Apple One Care, I still had to give them almost $1,000 to have them send me a replacement phone. Once my BROKEN phone was received back in exchanged and verified it was covered by warrenty, they credited my $1,000 back to my account.

Unacceptable in my opinion, since I had already spent almost $900.00 to buy my new phone to begin with!

All is good with my replacement phone, but time will tell, as many post going through multiple phones with the same problem.

We went to mall of America to get my dads iPad screen fixed... it was not in bad condition at all it still worked, a mall kiosk fixed my iPod for $50. Apple wanted $250 to replace screen and the re furnish and the sell it again and the my dad would get about 40% his next iPad he buys. He got it fixed at quick fone repair for $70 and got to keep it

Order paid in advance never show up. Apple never complete my delivery and they Hold my money for week. Now I don't have a phone and no money to brought another phone.
Apple care DONT CARE. They still my money, my time

I think IPhone really is the best phone, it's fast, interface is looking good, unique, I am their customer for years now, but I never had a good experience with their customer support, according to other comments here, most of us didn't had. Still I like Apple's devices and I prefer buying them, especially when it comes to phones...