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AnnieclothReviews 5,201

3.4
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Anniecloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
594
value
338
shipping
340
returns
141
quality
1,545

Instant Feedback

52,161 reviews
Washington
1 review
0 helpful votes
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Don't waste your money
January 25, 2022
Updated review

You seem to have weird pricing. Prices go up when I go to checkout. I chatted with staff and they recommended that I place an order at Black Friday which I did and it still does that. This is deceiving. I am hoping I get my products okay. I am taking a chance.

I finally received the products that I covered in which took a month. I was shocked and disappointed with the quality of the products. Please don't sell this kind of junk. This is shameful.

Date of experience: December 26, 2021

You seem to have weird pricing
December 26, 2021
Previous review

You seem to have weird pricing. Prices go up when I go to checkout. I chatted with staff and they recommended that I place an order at Black Friday which I did and it still does that. This is deceiving. I am hoping I get my products okay. I am taking a chance.

Date of experience: November 26, 2021
California
1 review
0 helpful votes
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Shoes
December 26, 2021

The slip on shoes look and feel great. Will have to wait to wear them until the snow leaves.

Date of experience: December 26, 2021
Canada
1 review
0 helpful votes
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2nd order would shop here again
December 26, 2021

Read materials and sizes carefully to avoid disappointment…then be patient.

Date of experience: December 26, 2021
District of Columbia
1 review
0 helpful votes
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Pretty good selections
December 25, 2021

Easy to navigate. I love your product selections! Communication with customer service is great! Not 100% happy with the fabric of the tennis shoes specifically.

Date of experience: December 25, 2021
Colorado
1 review
0 helpful votes
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Cute clothes
December 24, 2021

Clothes are distinct in their stylishness. One of the dresses looked a little different from the photo online but the color was still pretty.

Date of experience: December 24, 2021
New Zealand
1 review
0 helpful votes
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Shopping online
December 24, 2021

Lots of choices, it was a bit difficult to get a good idea of the fabric and how the items would be like online, and that's one of the main reasons I don't shop online.

Date of experience: December 24, 2021
Colorado
4 reviews
0 helpful votes
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Quality issues
January 23, 2022
Updated review

Wasn't thrilled with materials. The article that appears sparkled isn't and very bad quality and just ugly. Very disappointed.

Date of experience: December 24, 2021

Is this my first time using your site I will know much...
November 24, 2021
Previous review

Is this my first time using your site I will know much more after I receive the product.

Date of experience: November 24, 2021
Colorado
3 reviews
0 helpful votes
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Jacket
January 23, 2022
Updated review

Prompt service but it arrived so wrinkled I cannot use it. Want to send back and typed in order no but they say not valid.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 24, 2021
Miss W. Anniecloth Rep
over a year old

Dear customer,
Per checked, we have sent you the email of return on Dec. 24th. DId you receive the email? Or please check your spam if you still can't it.
Thank you for your feedback and sorry for the inconvenience.
If you run into any issues, please do not hesitate to contact us at service@Anniecloth.com


Prompt service
November 24, 2021
Previous review

Prompt service

Date of experience: November 24, 2021
New Jersey
1 review
0 helpful votes
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Shirts and sweater
January 22, 2022
Updated review

Delivery took forever, and the quality was awful thin and cheap materials

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 23, 2021
Miss W. Anniecloth Rep
over a year old

Dear customer,
Sorry for the inconvenience. We will forward your feedback to the related departments and will keep improving our products and service.
For the return policy, you can find more details on https :// anniecloth. Com/information/Return%20%26%20Refund%20Policy
Or you can contact our customer service for the return if needed.
If you run into any issues, please do not hesitate to contact us at service@Anniecloth.com


Fun
November 29, 2021
Previous review

Fun. And easy. Thanks

Date of experience: November 29, 2021
Michigan
1 review
0 helpful votes
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WOW - it was great.
December 23, 2021

The clothes were great - can't wait to place another order.

Date of experience: December 23, 2021
California
2 reviews
0 helpful votes
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Sometimes you get lucky!
December 23, 2021
Updated review

My experience has been often the dresses are a much cheaper version, like a knock- off of what's pictured. Once you understand that, it's not too hard to navigate around hundreds of possible cute things…paying close attention to fabrics & sizes, so what you get, you can actually use. I happen to get the last part of my last order this morning & hand-to-heaven, I'm telling ya, I got the cutest little red boots from you guys & I still have them on! When you see $14 & $20 for suede boots. Believe it, very cheaply made but totally cute & I think, very stylish. They're fire! Their shipping comes a lot quicker than it used to, so that's good. I like the Jesus stuff you have too!

Date of experience: December 23, 2021

Should have reviews available
December 23, 2021
Previous review

Should have reviews available

Date of experience: November 23, 2021
Texas
1 review
0 helpful votes
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Hoodie
January 21, 2022
Updated review

Was disappointed in the Hoodia because the sleeves do not fit properly. They are to short.

Date of experience: December 22, 2021

Great experience clothing is very cute and affordable
November 22, 2021
Previous review

Great experience clothing is very cute and affordable

Date of experience: November 22, 2021
Texas
2 reviews
0 helpful votes
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Good Product - good price
December 20, 2021

I found everything my wife asked for! She has been working out of a suitcase overseas for 10 months now so I'm getting her new things to make her feel better when she comes home.

Date of experience: December 20, 2021
Arizona
1 review
0 helpful votes
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Fit was a bit off.
January 19, 2022
Updated review

Fit was a bit off. The items that did were very cute and comfortable.

Date of experience: December 20, 2021
Miss W. Anniecloth Rep
over a year old

Dear customer,
Sorry that you are not satisfied with the items received. Please note that final sale items are not allowed to be return. You can check the return policy here: https :// anniecloth. Com/information/Return%20%26%20Refund%20Policy
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
If you run into any issues, please do not hesitate to contact us at service@Anniecloth.com


Experience is good so far
November 20, 2021
Previous review

Experience is good so far. The only issue I have is with shipping. I realize that this company is overseas, however, they should allow you to pay more to receive it faster.

Date of experience: November 20, 2021
Michigan
4 reviews
0 helpful votes
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Shopping is easy & quick - no problems so far. Didn't have to call, order showed up in plenty of time

Date of experience: December 20, 2021
Georgia
2 reviews
0 helpful votes
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Love the Black Cat shirts & some great ones for the holiday season.

Date of experience: December 20, 2021

Shopping was great but I was shocked at the $17 shipping!
December 20, 2021
Previous review

Shopping was great but I was shocked at the $17 shipping! 2 shirts can't possibly cody snywhere near that!

Date of experience: November 20, 2021
Texas
1 review
0 helpful votes
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Horrible return policy very unsatisfied you have to pay to
Ship To China or except their offer of a return percentage of 15% i wouldn't settle for that so their final
Offer was 30%

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 19, 2021
Miss W. Anniecloth Rep
over a year old

Dear customer,
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
If you run into any issues, please do not hesitate to contact us at service@Anniecloth.com


Love the site shopping was easy
November 19, 2021
Previous review

Love the site shopping was easy

Date of experience: November 19, 2021
Minnesota
1 review
0 helpful votes
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TRASH It's TRASH
January 18, 2022

I ordered two items that looked SOO cute on their website. I absolutely love looking at all their clothes because they're adorable. Until you get them in person. They are not at all what they look like on the site. The dress I ordered had stitching along the edges that is intended for inside the garment. It was so poorly made that I would not wear it to do housework. Let me back up, it took about 2 months for it to even get to me. I decided to try to return it. Then when I tried to follow their procedures to return it, I discovered I had to pay for shipping all the way back to China AND pay for customs and my refund would be tied up for several months because it can take months for it to get through their whole process. Then as they stated, if they don't approve the refund, I am just out of luck. I tried "chatting" with them about this. They have no remedy but for me to pay all the money for shipping to China and wait for a possible refund. I just learned a very valuable lesson; never never never order from AnnieCloth because as cute as they look, it's all deceiving and it's not worth the risk. Help me shut them down by not ordering from them. I feel bad for all the future suckers like me who believed their pictures and waste money on their trash.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 19, 2021
Miss W. Anniecloth Rep
over a year old

Dear customer,
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
If you run into any issues, please do not hesitate to contact us at service@Anniecloth.com

New Jersey
1 review
0 helpful votes
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Too small
December 19, 2021

Iremos do not look at all to what they show in the picture. Order my usual size also according to the size chart and still very small for me.

Date of experience: December 19, 2021
Colorado
2 reviews
0 helpful votes
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Quality
January 17, 2022
Updated review

Postage seems awfully high! Yet very slow getting here.

Date of experience: December 18, 2021

Postage seems awfully high!
November 16, 2021
Previous review

Postage seems awfully high!

Date of experience: November 16, 2021