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AnnieclothReviews 5,201

3.4
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Anniecloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
594
value
338
shipping
340
returns
141
quality
1,545

Instant Feedback

52,161 reviews
North Carolina
2 reviews
0 helpful votes
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Deleting items from shopping cart
January 17, 2022
Updated review

I have not been able to erase a dress that I don't want from my order form. Deleting items needs to be easier. I bought a dress using the size chart to pick the size. The dress was 3 times too big! I will not order from you again.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 18, 2021
Miss W. Anniecloth Rep
over a year old

Dear customer,
Thank you for your feedback and sorry for the inconvenience.
You can click "view cart" to remove order edit the item.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
If you run into any issues, please do not hesitate to contact us at service@Anniecloth.com


Difficulty getting products into shopping cart and...
October 26, 2021
Previous review

Difficulty getting products into shopping cart and in the correct size.

Date of experience: September 26, 2021
Idaho
0 reviews
0 helpful votes
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Material is synthetic and not as advertised. Shirts were very large for being a medium and they were all synthetic. Very disappointed in product. Does not look like ads when received. Returns are inconvenient at best.

Date of experience: December 17, 2021
Miss W. Anniecloth Rep
over a year old

Dear customer,
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
If you run into any issues, please do not hesitate to contact us at service@Anniecloth.com

New York
1 review
0 helpful votes
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It's ok..
December 15, 2021

I actually wasn't too content with the quality of the products, at the price I paid although cheap I expected better, I just say this bc I am comparing it to shein which I pay even less with discounts and points with a completely free return if needed to.
Would I buy again maybe, the designs are cute some items are better in quality than others just make sure you pay attention to material since it can make a difference.

Date of experience: December 15, 2021
Louisiana
1 review
0 helpful votes
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Pretty
December 13, 2021
Updated review

Had problem finding cart. Difficulties in trying to order

Date of experience: December 13, 2021

Difficult
December 22, 2021
Previous review

Difficult.

Date of experience: November 22, 2021

Had problem finding cart
November 13, 2021
Previous review

Had problem finding cart

Date of experience: November 13, 2021
Georgia
1 review
0 helpful votes
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Dress review
January 12, 2022
Updated review

Easy to order and pay! Long delivery! Sizes way off! I ordered the largest size and it was still too small!

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 13, 2021
Miss W. Anniecloth Rep
over a year old

Dear customer,
We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.
You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.


Easy to order and pay!
November 13, 2021
Previous review

Easy to order and pay!

Date of experience: November 13, 2021
Australia
1 review
0 helpful votes
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Great
December 13, 2021

Great easy to use. Products made great materials comfortable to wear..

Date of experience: December 13, 2021
Tennessee
3 reviews
0 helpful votes
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Anniecloth has awesome clothes and accessories!
December 13, 2021
Updated review

The clothes to choose from are very appealing and I am hoping those on my Christmas list share my enthusiasm as they open them for Christmas. I think they will like the clothes.

Date of experience: December 13, 2021

It was very good until I tried to check out and then...
October 28, 2021
Previous review

It was very good until I tried to check out and then it was aggravating as all get out.

Date of experience: September 28, 2021

The clothes to choose from are very appealing and I...
June 20, 2021
Previous review

The clothes to choose from are very appealing and I am hoping those on my Christmas list share my enthusiasm as they open them for Christmas.

Date of experience: June 20, 2021
Canada
1 review
0 helpful votes
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Great place to order
December 12, 2021

No issues so far. Hope my item will arrive faster then expected.

Date of experience: December 12, 2021
Colorado
1 review
0 helpful votes
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Products do not resemble pictures
December 11, 2021

Was not happy with the quality and don't appreciate having to return at my expense. That's like paying for nothing.

Date of experience: December 11, 2021
Canada
1 review
0 helpful votes
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Value and variety of clothing
December 11, 2021
Updated review

Shopping was very easy - items were well labeled and popped up without having to swipe or click extra times. Sale prices made items very reasonable.

Date of experience: December 11, 2021

The selection and prices were wonderful however it...
August 19, 2021
Previous review

The selection and prices were wonderful however it was sometimes slow, confusing and cumbersome navigating through the offerings.

Date of experience: August 19, 2021
Canada
1 review
0 helpful votes
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Le transport est moindre en prix mais très long. La marchandise ne ressemble vraiment pas à ce qu'on reçoit. Les mitaines que j'ai reçues ne ressemblent pas à l'image. Les renards ne sont pas touffus comme l'image et le matériel est très mince. Déçue.

Date of experience: December 10, 2021

Beaucoup d'articles sur ce site
November 8, 2021
Previous review

Beaucoup d'articles sur ce site. Wow

Date of experience: November 8, 2021
Canada
2 reviews
0 helpful votes
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Good
December 10, 2021

Prices and items look good. Will let you know if true to size

Date of experience: December 10, 2021
North Carolina
2 reviews
0 helpful votes
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Cute shirts, funky fabric
December 10, 2021

The 15% off coupon is a bit misleading as it impacts the total that shipping cost is calculated on. Shipping was expensive! Shirts look fun. We'll see.

Date of experience: December 10, 2021
Louisiana
1 review
0 helpful votes
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A little disappointed
December 9, 2021
Updated review

I ordered 3 shirts with the wine glass and Santa hat thinking that it was sequined or glitter but when I received them it was just an iron on type application that was like a vinyl- was disappointed so I went back and should have read the description more closely.

Date of experience: December 9, 2021

Easy and quick
November 9, 2021
Previous review

Easy and quick

Date of experience: November 9, 2021
Kansas
1 review
0 helpful votes
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Clothing is crap
December 9, 2021
Updated review

Clothing is not like what represented in the pictures. Sizes are way smaller than represented. Quality of clothing is crap. Will not order again. Also took a month to receive order.

Date of experience: December 9, 2021

Great
November 25, 2021
Previous review

Great. Easy website to navigate

Date of experience: November 25, 2021
Canada
1 review
0 helpful votes
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My order
January 8, 2022
Updated review

This is my first Annie Cloth order. I am not happy with the sizing. I ordered 3X and it is far too tight.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 9, 2021
Miss W. Anniecloth Rep
over a year old

Thank you for your feedback.

We are sorry you are not satisfied with our products. We have been working hard to improve our products and services.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

We received your complaint. We value your business and we promise you that we will settle this matter at the best way we can. We tried to you contact you by message, but we didn`t hear anything back from you. We`re still waiting for your reply.

You can also email us regarding your request or complaint, we promise we`ll take good care of your request. We`ll try our best to improve your shopping experience.

We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@anniecloth.com or by chat online.


This is my first Annie Cloth order so far, even though...
November 9, 2021
Previous review

This is my first Annie Cloth order so far, even though I have been receiving your emails for about one year.

Date of experience: November 9, 2021
Utah
1 review
0 helpful votes
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Cute styles, but sizes are off!
December 9, 2021

I received my order 1/5/22, I ordered 12/9/21. I get it that the holidays are busy, & Covid has slowed everything down. They're made in China. Just be prepared to wait for the order.
The styles & fabrics are nice & very cute. However, a small is not a Small it's a Large so all the shirts are oversized. One shirt I ordered M, it's smaller than 3 of the shirts tagged small. It's like they put a S tag on a L shirt cuz the ran out. In addition they owe me for a discontinued. The website should have been updated. I won't be ordering again.

Date of experience: December 9, 2021
GB
1 review
0 helpful votes
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Amazing clothes, t-shirts are extremely comfortable and the website is extremely helpful and answered all my questions quickly. I would recommend again.

Date of experience: December 9, 2021
Texas
1 review
0 helpful votes
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Mala cálida
January 6, 2022

Es un engaño una cosa es lo que te muestran y otra la porqueriza que envían. Los bote a la basura porque ni siquiera para donar o regalar sirven. Nunca escribo un comentario pero lo hago para que otros no salga estafados como me pasó a mi. Les doy una estrella porque el costumer service es atento.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 7, 2021
Miss W. Anniecloth Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number and some photos for the received items to check for you?

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at service@anniecloth.com.

California
4 reviews
0 helpful votes
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Very disappointed!
December 7, 2021

I placed my order on 12/7 for a Christmas shirt and didn't receive it until a couple of days ago. When I finally received the shirt it didn't look like the picture.

Date of experience: December 7, 2021