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AnnieclothReviews 5,201

3.4
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Anniecloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
594
value
338
shipping
340
returns
141
quality
1,545

Instant Feedback

52,161 reviews
Australia
1 review
0 helpful votes
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Annie cloth dress
February 4, 2022

Appealing design. Looks like good quality garment.

Date of experience: February 4, 2022
North Carolina
1 review
0 helpful votes
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I had bought two different tank tops.
February 4, 2022

The green floral top has a white spot right in the middle of the front and back. It looks like bleach had been dropped on it and went all the way through. Cute top and fits wells otherwise. The blue tank seems to have been made incorrectly and fits strangely. The top part is where it fits weird.
I was going to return both of them and get a replacement of the green one but ran out of time to return them because I was sick and had to stay home.

Date of experience: February 4, 2022
Norway
1 review
0 helpful votes
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Is very beautiful
March 5, 2022

I received a bag for my daughter from this online boutique that is impressive, it is very beautiful, it has many functions. My daughter is delighted. I think I will repeat this time with a dress for me! Thank you very much for everything

Date of experience: February 3, 2022
North Carolina
1 review
0 helpful votes
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Buyer beware!
March 5, 2022

1. The item I purchased is nothing like the picture. It is a totally different (very ugly, bright gold) color.
2. When i requested a return, they offered instead to pay me 15% of what I paid instead because "the return facility is in china and i will be responsible for any extra fees and shipping costs".
3. When I purchased the item it said nothing about the company's location in china. I would not have ordered if i had known.
4. When i went on the site to write a review i was told the review function was not working and i could not leave one.
5. Their prices are not even that good to warrant the risk of ordering this way!

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 3, 2022
Miss W. — Anniecloth Rep
over a year old

Dear customer,

Sorry that you are not satisfied with the items and our service. It would be much helpful that if you can provide your order order so that we can check the related issue as well.

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

If you run into any issues, please do not hesitate to contact us at service@Anniecloth.com

Texas
1 review
0 helpful votes
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Good Quality
February 3, 2022
Updated review

Fast, quick shipping. Great quality items. One item, a white long sleeve top, was not like the picture but, I liked it anyway and really nice quality. I will buy from again. Not to mention the price was excellent to.

Date of experience: February 3, 2022

Shipping is very expensive
February 2, 2022
Previous review

Shipping is very expensive

Date of experience: January 3, 2022
Virginia
4 reviews
4 helpful votes
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Despite their claim to the contrary, I'm unaware of any attempts by Annie Cloth to contact me via Sitejabber to discuss resolution. Why use a third party when they had my email address? Dealing with Annie Cloth is a big hassle when problem resolution is required -- too difficult to get in touch with them and small chance you'll be heard. Delays shipping ALL items ordered and authorizing returns can push you past the return window, leaving you with minimal leverage. Bottom line: final sale shouldn't apply to ANY items which arrive damaged or defective. A free return is warranted in such cases, especially when overseas return shipping costs are exorbitantly high. Their best offer was a 35% refund. WHY NOT GIVE YOUR BUSINESS TO A COMPANY WHICH SEEKS TO EARN IT?

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 3, 2022
Miss W. — Anniecloth Rep
over a year old

Dear customer,

Sorry that you are not satisfied with the items and our service. It would be much helpful that if you can provide your order order so that we can check the related issue as well. Or you can also send the clear pictures of the related items to our customer service by email as the pictures here are too small to check.

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

If you run into any issues, please do not hesitate to contact us at service@Anniecloth.com


NOOOOOOO!
September 30, 2020
Previous review

STAY AWAY! The clothes and shoes may look stylish in the photos, but getting involved with this company is NOT worth the aggravation. 1) Many styles and colors are great, but the materials are cheap and flimsy. 2) You could receive defective merchandise which you must pay to return or exchange (see photos #1 and #2 below -- shoe has missing stitching). 3) Sizing is inconsistent with stated US size equivalents and even the company's own chart/measurements. There are huge size variations from style to style -- up to as much as 14" in the waist/hips (see photo #3 below -- two garments listed as the same size!). 4) Returning anything is a nightmare -- lots of hassle and expense and ENDLESS email exchanges. 5) I was offered a 35% refund which I accepted even though it meant I'd be receiving $83 on an order of $237. I received a $36 refund, but am still going in circles with customer service regarding the remainder. May have to open a dispute with my bank to get the rest.

Date of experience: August 27, 2020
Canada
2 reviews
0 helpful votes
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It took me a while to choose something because the styles with patterns are very nice and difficult to narrow it down to just a couple.

Date of experience: February 2, 2022
Alabama
1 review
0 helpful votes
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All the dresses were great
February 2, 2022

Quick and easy and love the options available.

Should offer different shipping option is the only suggestion I have

Date of experience: February 2, 2022
Arizona
2 reviews
0 helpful votes
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Terrible
March 4, 2022

Clothes look NOTHING like the pictures. They are also made of inferior fabric and are shoddily made! HORRIBLE. Will NEVER shop with you again

Date of experience: February 2, 2022
Miss W. — Anniecloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at service@anniecloth.com or by chat online.

Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Canada
1 review
0 helpful votes
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Great mostly!
February 1, 2022

Somethings fit too big and other things too small. I will have to reach out about returning.

Date of experience: February 1, 2022
Missouri
4 reviews
0 helpful votes
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Cheap flowers
March 3, 2022
Updated review

The flowers were flimsy. The green alternated 2 colors. All in all, mediocre. Still worth the price. Okay.

Date of experience: January 31, 2022
Miss W. — Anniecloth Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

We`ll keep improving our products, delivery and service. If you have any other questions about your order, please contact us by email at service@anniecloth.com or by chat online.

Anniecloth is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!


Found something beautiful reasonable price
January 1, 2022
Previous review

Found something beautiful reasonable price

Date of experience: January 1, 2022
NL
1 review
0 helpful votes
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Quickly and safely
March 2, 2022

The internet service here was lovely, the pants arrived quickly and safely. It's like the image on the page, the measurements are perfect.

Date of experience: January 31, 2022
California
2 reviews
0 helpful votes
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NA
January 30, 2022
Updated review

I just started shopping on site and liked what I saw.

Date of experience: January 30, 2022

I just started
December 31, 2021
Previous review

I just started

Date of experience: December 31, 2021
Canada
1 review
0 helpful votes
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Was scammed
February 27, 2022
Updated review

I didn't get the order I asked for. I wanted a grey dress with a cross made of rine stones but got a black tank top with a purple cross on it, which wasn't what I ordered. They gave me a 30% refund after negotiating. I do think I should've gotten a full one since they didn't send me the item I wanted at all, but I didn't want to argue much. The service was okay and that's why I didn't give the experience only one star.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 28, 2022
Miss W. — Anniecloth Rep
over a year old

Dear customer,

Sorry that you are not satisfied with the items. We will forward your feedback to the related departments and will keep improving our service.

We commit to provide a better shopping experience to our customers.

If you have any further query please feel free to contact us at service@anniecloth.com


Would help if I can see reviews and there was more...
January 28, 2022
Previous review

Would help if I can see reviews and there was more accurate sizing

Date of experience: December 29, 2021
Hungary
1 review
0 helpful votes
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Easy to navigate
February 26, 2022

Easy to navigate and use website. The staff is friendly and the dresses and accessories look great and amazing, the quality is higher than I expected for the low price I paid for my order..

Date of experience: January 27, 2022
Georgia
1 review
0 helpful votes
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I love my Shirt. Thank you so much.
January 27, 2022

Excited about this shirt. Just found out I am going to be a great- grandmother.

Date of experience: January 27, 2022
California
1 review
0 helpful votes
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Annie Clother Purchase
February 26, 2022
Updated review

Good easy access and prices reasonable and lots of varied selection

Date of experience: January 27, 2022

Good easy access
December 26, 2021
Previous review

Good easy access

Date of experience: December 26, 2021
Nevada
1 review
0 helpful votes
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Photos deceiving
February 25, 2022
Updated review

Items ordered look nothing like photos. Materials look totally different in person.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 26, 2022
Miss W. — Anniecloth Rep
over a year old

Dear customer,

Sorry that you are not satisfied with the item. If you need to return the items, you can contact our customer service for the return instructions.
Return Policy: All Purchase (except final sale item, swimwear, bags and accessories) can be returned within 30 days from the delivered date.
For more details of the return policy you can check on https :// anniecloth. Com/information/Return%20%26%20Refund%20Policy

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

If you run into any issues, please do not hesitate to contact us at service@Anniecloth.com


I wish I could speak to a person
January 25, 2022
Previous review

I wish I could speak to a person.

Date of experience: December 26, 2021
Minnesota
1 review
0 helpful votes
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Really looking forward to getting these. Unique items...
January 25, 2022
Updated review

Really happy I found a site with lots of super styles and choices.

Date of experience: January 25, 2022

Really looking forward to getting these. Unique items...
December 26, 2021
Previous review

Really looking forward to getting these. Unique items for such a great price!

Date of experience: December 26, 2021
Portugal
1 review
0 helpful votes
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Free returns
February 23, 2022

I love shopping at a sonline store if it's trustworthy, blazing fast with shipping, free returns, and easy. I have recommended it to some of my friends. The care staff is very friendly and helpful.

Date of experience: January 24, 2022