Anniecloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I ordered $125 in clothing. 2 items were defective. The jeans had a broken zipper and the dress color and material was not as advertised. I asked for a return label. They offered $22 or 40% refund on the 2 items and don't send them back. That is robbery! I turned it down and they sent me a label to ship gavk to China…. Probably cost that much to ship it back. Buyer beware, they are shady.
Beaux et nombreux choix! Ce qui me fait peur est le délai de livraison.
Cher client,
Temps total = temps de traitement + temps d'expédition
Traitement des commandes: 2-3 jours ouvrables.
Pour plus de détails sur la livraison, vous pouvez vérifier ici: https :// anniecloth. Com/information/Shipping%20%26%20Delivery
La date de livraison réelle doit être basée sur la situation réelle d'expédition. J'espère que tu comprends.
Vous pouvez contacter notre service client pour vérifier l'état de la commande à tout moment. Nous apprécions votre patience pour cette commande.
Merci pour vos commentaires et désolé pour la gêne occasionnée.
Vos commentaires sont très important pour nous. Nous transmettrons vos commentaires sincères aux services concernés.
Si vous rencontrez des problèmes, n'hésitez pas à nous contacter à service@Anniecloth.com
If I could rate this website a zero, I would. This website is a total scam. I ordered products, but they came completely different from what it showed on the website. I was looking to return the products, but the return fee is absolutely absurd. Please do not buy from this site.
Dear customer,
Sorry that you are not satisfied with the items and our service. It would be helpful that if you can provide your order number to us so that we can check the issue as well.
We are not scam. We will forward your feedback to the related departments and will keep improving our products and service.
We commit a better shopping experience to our customer.
If you have any further query please feel free to contact us at service@anniecloth.com
Easy to place an order. Quality was not what was expected. I returned 6 out of 7 items.
Extremely poor quality, don't bother dealing with this company!
Dear customer,
Sorry that you are not satisfied with the items. It would be helpful that if you can provide the related order number to us so that we can check the issue as well.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
If you run into any issues, please do not hesitate to contact us at service@Anniecloth.com
The whole process was excellent and memorable. I will never forget this shopping experience. I can't wait to go back for some future designs and take advantage of the seasonal discounts. Thank you.
I love my dress bought in this online boutique. The color is vibrant, it fits well, and the material feels good on my skin. I have ordered two more times since my first purchase, I will keep ordering over and over again.
Every item I purchased was produced with poor quality fabric (very thin), poor assembly (seams). Their return policy is a joke. Only offer 15% of value or YOU need to return to CHINA at your expense after they approve your request (you must complete a form and submit a picture). Never again!
Dear customer,
Sorry that you are not satisfied with our item. It would be helpful that if you can provide the related order number so that we can check the issue as well.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
If you run into any issues, please do not hesitate to contact us at service@Anniecloth.com
When you look at an item the screen returns to the first of the search. Nothing. Is. Listed as bootcut
Could do with a better discount.
Decent, fashionable clothes for all ages
Would like to see the clothing at different angles.
Supportive and helpful. The team at this online boutique is fantastic, I had some complications with my order and they were amazing fixing everything for me and helping me. Excellent customer service, thanks!
I love all the clothes and prices and fits very well
I felt the shipping rates were too high. I didn't realize the items were coming from China when I ordered. It took forever to get my order.
Your shipping rates are too high. I hope I can get this before Christmas.
I like the styles, price was great. Hoping clothes are as nice as they look in pictures
Well I fell for what seemingly was a website with high quality merchandise, but not the case. The dress I purchased was nothing like the image on the website. See now they use false images to sell products. Do not purchase from here!
Easy shopping, lots of browsing options
Overall I find your clothes very nice but sometime the quality is just not there and sometimes it's not what I ordered or nothing like the picture.
I have received item I did not order and not received items I did order
Everything I want is in one place. I wish it would ship faster
Love everything but need more variety
The clothing for me was okay. The other things were gifts and enjoyed
Dear customer,
Total time = processing time + shipping time
Order Processing: 2-3 Business Days.
For more details of the delivery, you can check here: https :// anniecloth. Com/information/Shipping%20%26%20Delivery
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
If you run into any issues, please do not hesitate to contact us at service@Anniecloth.com
Products came. Some wrong size. Others right size. Not worth the hassle and expense to return. So gave to Goodwill.
Dear customer,
Sorry for the inconvenience.
Please note that customer can not edit address themselves after the payment completed. You can contact our customer service for help to revise the address. And per checked, we have revised it for you.
And please note that the correct coupon code should be "Luckyou" and it works. And you have also enjoyed the discount of you order. Please note that multiple discount can not be applied to the same order.
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.
If you run into any issues, please do not hesitate to contact us at service@Anniecloth.com
I love it, it's my favorite online fashion store. I bought the light green dress. I absolutely love it. Fast shipping, free shipping. No problems, arrived in two weeks. The dress is of high quality, beautiful. I am so in love with my purchase.
I love that I can buy beautiful clothes at a great price and make payments too. :)
Very easy and simple. I luv the selection! They have incredible clothes that are beautiful!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
Sorry that you are not satisfied with the items and our service. It would be helpful that if you can provide your order number to us so that we can check the issue as well.
We will forward your feedback to the related departments and will keep improving our products and service.
We commit a better shopping experience to our customer.
If you have any further query please feel free to contact us at service@anniecloth.com