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AnnieclothReviews 5,201

3.4
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Anniecloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
594
value
338
shipping
340
returns
141
quality
1,545

Instant Feedback

52,161 reviews
California
1 review
0 helpful votes
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Nice features
January 11, 2022
Updated review

Nice items and lots of items to choose from. Pretty colors!

Date of experience: January 11, 2022

Nice items
December 11, 2021
Previous review

Nice items

Date of experience: December 11, 2021
North Carolina
1 review
0 helpful votes
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Dress
February 10, 2022
Updated review

Talked with Annie cloth and I requested a refund because it does not fit my wife was told by her that 15% would be given back. Because I would have to pay for shipping and custom.
Ernie
*******@centurylink.net

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 11, 2022
Miss W. Anniecloth Rep
over a year old

Dear customer,

We will checked the related issue.

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

If you run into any issues, please do not hesitate to contact us at service@Anniecloth.com


Very nice items
December 12, 2021
Previous review

Very nice items

Date of experience: December 12, 2021
Kentucky
1 review
0 helpful votes
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Great shirt.
January 10, 2022

Love it. But just wish shipping was cheaper. ‍I thought it would take a few weeks to get it, but I was pleasantly surprised to get it in about a week.

Date of experience: January 10, 2022
Estonia
1 review
0 helpful votes
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That's great
February 9, 2022

I bought a short one in this online boutique. The quality of the clothes is good. There is no (standard) shipping cost so that's great. I love the designs and the constant updates.

Date of experience: January 10, 2022
Australia
1 review
0 helpful votes
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Good range, good delivery service. Easy to shop for anything u are looking for.

Date of experience: January 8, 2022
Georgia
1 review
0 helpful votes
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Excellent shopping experience
January 8, 2022

The shopping experience was fast & very easy. Found everything I was looking for.

Date of experience: January 8, 2022
Morocco
1 review
0 helpful votes
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Thank you
February 7, 2022

Excellent quality of my dress! Perfect adjustment! Give on time. It was a gift for me, I loved it! This werbsite have one more client.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 8, 2022
Miss W. Anniecloth Rep
over a year old

Dear customer,

Thanks for your support. It would be much helpful that if you can provide your order number so that we can make a record.

Thank you for your feedback.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

If you run into any issues, please do not hesitate to contact us at service@Anniecloth.com

Missouri
1 review
0 helpful votes
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Terribly disappointed.
February 6, 2022
Updated review

So many choices. I spent hours picking out items. An absolute SHOCK when I got my shipment. The cheapest material I've ever seen. Poor cuts and stitching. Nothing like the pictures. A great photographer, but plain old lies. False advertisement much? All ordered same size. Some so small I couldn't get them on; others like "tents". Huge. Out of 16 tops, only 4 halfway fit. Nothing is washable. Material too tacky. I'll try to get at least one wear from each kept items. This has been a costly mistake. I just feel uncomfortable returning everything. Altho I don't want anything. I'm not even expecting to get refunded. Nothing has been good and honest about this whole purchase. I'm sending most back. Because I won't even donate this poor quality merchandise. Hope Anne is at least honest enough to give me some money back. I'm just sick over this purchase. I feel such a fool (fooled).

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 7, 2022
Miss W. Anniecloth Rep
over a year old

Dear customer,

Sorry that you are not satisfied with the items. Please note that for each order, customer can enjoy free shipping when the amount is reaching $119 after the discount price (not include final sale and flash deal items).

If you need to return the items, you can also contact our customer service for the return instructions.
Return Policy: All Purchase (except final sale item, swimwear, bags and accessories) can be returned within 30 days from the delivered date.
For more details of the return, you can check on https :// anniecloth. Com/information/Return%20%26%20Refund%20Policy

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

If you run into any issues, please do not hesitate to contact us at service@Anniecloth.com


So many choices
December 2, 2021
Previous review

So many choices. I spent hours online. Pick this. No, that! Whew.
Looking forward to arrival of goodies. First time buyer.

Date of experience: December 2, 2021
California
1 review
0 helpful votes
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Purchase NOT fulfilled
February 6, 2022
Updated review

I order to tops and a pair of half gloves. I received one top and the half gloves but not the snowflake top.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 7, 2022
Miss W. Anniecloth Rep
over a year old

Dear customer,

Per checked, the final item has been canceled and we are arranging the refund for your. Kindly wait for the refund.

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

If you run into any issues, please do not hesitate to contact us at service@Anniecloth.com


Variety of clothing was wonderful
December 2, 2021
Previous review

Variety of clothing was wonderful

Date of experience: December 2, 2021
Colorado
2 reviews
0 helpful votes
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I like your clothing line
January 7, 2022
Updated review

I managed the website fairly well. The shipping charge of $24 plus is way too much.

Date of experience: January 7, 2022

I managed the website fairly
January 6, 2022
Previous review

I managed the website fairly. The shipping charge of $24 plus is way too much.

Date of experience: December 7, 2021
Australia
1 review
0 helpful votes
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Wedding dress
January 6, 2022

Very easy to understand to buy delivery was good and is exctactily what i order thank you so much

Date of experience: January 6, 2022
Hungary
1 review
1 helpful vote
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Wonderful experience
February 5, 2022

From the beginning it was a wonderful experience. In the end, and after seeing many designs, it was reduced to two dresses. A difficult choice as everything is fabulous. So since this special dress is for a special occasion, I decided to shop online again here.

Date of experience: January 6, 2022
New York
0 reviews
0 helpful votes
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Easy to select and check out:
Easy to select, but I somehow got a double order, and I am having problems with returns.

Date of experience: January 6, 2022
Kentucky
1 review
0 helpful votes
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Return policy is unsatisfactory
February 5, 2022
Updated review

Many of their items online are reasonably priced and attractive but shipping comes from China so it basically makes it impossible to return if you do not like your item or if it does not fit.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 6, 2022
Miss W. Anniecloth Rep
over a year old

Dear customer,

Sorry that you are not satisfied with the item. We will forward your feedback to the related department and will keep improving our products.
For our return policy, you can check on https :// anniecloth. Com/information/Return%20%26%20Refund%20Policy

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us.

If you run into any issues, please do not hesitate to contact us at service@Anniecloth.com


Nice options
November 24, 2021
Previous review

Nice options

Date of experience: November 24, 2021
Australia
1 review
0 helpful votes
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Never Again
February 5, 2022
Updated review

Clothing not as advertised, didn't fit and definately not worth the money spent.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 6, 2022
Miss W. Anniecloth Rep
over a year old

Dear customer.

Sorry that you are not satisfied with the items. It would be helpful that if you can send us some pictures to check the items first.

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our products.

If you run into any issues, please do not hesitate to contact us at service@Anniecloth.com


Very good experience
December 6, 2021
Previous review

Very good experience

Date of experience: December 6, 2021
Illinois
1 review
0 helpful votes
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The hat was very beautiful
January 5, 2022

Got it mailed in no time packaged nice mailed very fast

Date of experience: January 5, 2022
California
1 review
0 helpful votes
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Things to consider
February 4, 2022
Updated review

I never received a confirmation email from you when the order was placed or a tracking number. It took over a month for my items to arrive. They're was also no update on any delays or any communication on when items would ship. The quality of the material for many of the items received was far below what I expected.

Anniecloth attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 5, 2022
Miss W. Anniecloth Rep
over a year old

Dear customer,

Per checked, the items were delivered. Kindly double check first.

You can also contact us by online chat, we have online chat service for 24h.

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments.

If you run into any issues, please do not hesitate to contact us at service@Anniecloth.com


Great looking items!
December 1, 2021
Previous review

Great looking items! I can't wait until they arrive.

Date of experience: December 1, 2021
Colorado
1 review
0 helpful votes
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Anniecloth Review
January 4, 2022

Good experience, easy to shop the site. Great priced, got everything I ordered

Date of experience: January 4, 2022
RU
1 review
0 helpful votes
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Incredible service
February 3, 2022

Incredible service on the internet, the online store is organized and easy to navigate. This isn't my first time shopping here, I just wanted to start showing how much I love this online boutique! Thanks!

Date of experience: January 4, 2022
District of Columbia
1 review
0 helpful votes
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NOT WHAT I EXPECTED: SIZE & QULITY & LABLE
January 4, 2022
Updated review

I ordered this for Christmas, but it came on NEW YEARS DAY(01/01/22)!: I am a Christian and one of my favorite things about my GOD is HE is known by many names, which all mean something important, therefore, when I saw this in my sisters message call, I knew I had to have it.
QUALITY: SO SO/POOR
SIZE: To small for me and it is a 2XL, I can put it on put it is too tight. [US: XXL; Shoulder: 17.28; Bust: 47.64; Sleeve Length: 25.39; Length: 27.95].
LABEL: Does not say ANNIE CLOTHE but says MISS LOOK.

Date of experience: January 4, 2022

THE SHIPING COSTS TO HIGH!
December 3, 2021
Previous review

THE SHIPING COSTS TO HIGH!

Date of experience: December 3, 2021