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AM Used Auto PartsReviews 182

1.6

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AM Used Auto Parts Reviews Summary

AM Used Auto Parts has a rating of 1.6 stars from 182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AM Used Auto Parts most frequently mention auto parts, year warranty and oil pan. AM Used Auto Parts ranks 795th among Auto Parts sites.

service
94
value
93
shipping
92
returns
69
quality
89
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Texas
1 review
0 helpful votes
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Great experience
August 31, 2023

Salesman was very professional. Haven't had a problem out of motor since I had it.
We'll recommend and will repeat business. We'll recommend and we'll repeat business

Date of experience: August 30, 2023
Carter C. — AM Used Auto Parts Rep
over a year old

Thank you for your review. We are always here for you. If you need anything just let us know.

Florida
1 review
0 helpful votes
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Very satisfied!
August 24, 2023

I needed a motor for my 2004 Acura. Called them up, spoke with someone very knowledgeable. Had my motor within a week.

Date of experience: August 24, 2023
Carter C. — AM Used Auto Parts Rep
over a year old

Thank you for your review. We are always here for you. If you need anything just let us know.

Florida
2 reviews
0 helpful votes
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I purchased a car in FL for my son in MT had it shipped it ran perfectly before being shipped. I believe the car carrier people moved the car several times and blew the motor. When the vehicle arrived in MT it did not run. A new motor was needed and sourced from AM Used Auto Parts. I worked with Justin who was very helpful and patient making sure I was getting the right motor for his particular vehicle. The motor had about half the miles on it as the old motor. The motor was shipped free to the shop and once installed ran perfectly. Hopefully my son gets many years of use out of that vehicle thanks to them. I would definitely purchase a new motor from them again.

Cindy

Date of experience: August 24, 2023
Carter C. — AM Used Auto Parts Rep
over a year old

Thank you for your review. We are always here for you. If you need anything just let us know.

Argentina
3 reviews
0 helpful votes
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Professional
August 24, 2023

I am satisfied with the experience doing business with Armando he is very professional has a great and very friendly

Date of experience: August 23, 2023
Carter C. — AM Used Auto Parts Rep
over a year old

Thank you for your review. We are always here for you. If you need anything just let us know.

Florida
1 review
0 helpful votes
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Great service
August 24, 2023

Thanks for the engine.it runs great. I will most definitely use AM Used Auto again if needed. And I will recommend you guys. Thanks for everything.

Date of experience: August 23, 2023
Carter C. — AM Used Auto Parts Rep
over a year old

Thank you for your review. We are always here for you. If you need anything just let us know.

Georgia
1 review
1 helpful vote
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Transmission
August 23, 2023

They provided me with a transmission and it works so good with no issues. You can't even tell the car is running because it's so quiet. I love it

Date of experience: August 23, 2023
Carter C. — AM Used Auto Parts Rep
over a year old

Thank you for your review. We are always here for you. If you need anything just let us know.

Georgia
2 reviews
1 helpful vote
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Relieved
August 23, 2023

Everyone one was professional and helpful in purchasing the correct engine. It was shipped and received in a timely manner. If needed I will use them again.

Date of experience: August 23, 2023
Carter C. — AM Used Auto Parts Rep
over a year old

Thank you for your review. We are always here for you. If you need anything just let us know.

Texas
2 reviews
1 helpful vote
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Great price
August 23, 2023

Great price and received the item as described. Clif and Guy have been great, email them for updates and always had updates within hours. It did take longer than I expected for engine to be pulled and shipped. But it was worth the wait.

Date of experience: August 23, 2023
Carter C. — AM Used Auto Parts Rep
over a year old

Thank you for your review. We are always here for you. If you need anything just let us know.

Florida
1 review
0 helpful votes
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BIG DEAL!
August 23, 2023

Experience was a big deal since i was spending alot of money and wasnt in person. But they took care of my needs and engine was shipped out on time and everything is working out great.

Date of experience: August 22, 2023
Carter C. — AM Used Auto Parts Rep
over a year old

Thank you for your review. We are always here for you. If you need anything just let us know.

Illinois
2 reviews
0 helpful votes
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Overall Satisfied
August 23, 2023

I recently had the opportunity to purchase auto parts from this used auto part company, and my experience was overall positive. The selection of parts available was impressive, ranging from common components to harder-to-find items. The prices were reasonable and offered a cost-effective solution compared to buying new parts. The quality of the parts I received was generally good, with minimal signs of wear and tear. This is a solid option for finding affordable and functional auto parts. I was also extremely pleased with the level of customer service I received and would happily use them again.

Date of experience: August 22, 2023
Carter C. — AM Used Auto Parts Rep
over a year old

Thank you for your review. We are always here for you. If you need anything just let us know.

Missouri
1 review
0 helpful votes
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Transmission
August 23, 2023

Bought a transmission it came in excellent condition fit right and works excellent i,ll use am used parts again when needed and tell my family and friends

Date of experience: August 22, 2023
Carter C. — AM Used Auto Parts Rep
over a year old

Thank you for your review. We are always here for you. If you need anything just let us know.

Florida
1 review
1 helpful vote
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Bad transmission
August 21, 2023

Be extra careful with this company. I bought a transmission from them for $2042.00 in Tampa. My mechanic install it and it was a trash. I went to Nissan spent another $ 400 to reprogram it. The result was bad news I need a new transmission. I was approve to return the unit back to them but not in Tampa I had to sent it to Tallahassee. I spent another $ 300 to ship it. After they receive the transmission they charge me $ 300 for shipping and $ 379 to restock the trash. My point is why you need to restock a bad transmission to sale it again to someone else. Do your math in one Month if they sale 100 bad transmissions and charge $ 379 to restock them.

Date of experience: August 21, 2023
Florida
1 review
0 helpful votes
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Fast and Friendly
August 17, 2023

A great price and 100% satisfied. Big thanks to my sales rep kevin. I called around to alot of places and no one could suggest and take action for my honda civic.

Date of experience: August 16, 2023
Carter C. — AM Used Auto Parts Rep
over a year old

Thank you for your review. We are always here for you. If you need anything just let us know.

Missouri
1 review
1 helpful vote
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Used Engine
August 10, 2023

I called the company and I talked with Paul I told him what I needed because I couldn't find anything locally he was very nice and professional gave me a couple options and quotes. I purchase the engine from Paul took six or seven days to get to me looked at all over everything was fine. He said if I had any questions to call him on it, it was all good runs like a charm. Very good company.

Date of experience: August 10, 2023
Carter C. — AM Used Auto Parts Rep
over a year old

Thank you for sharing your experience. I'll be sure to let Paul know you showed your appreciation to his salesmanship.

Washington
1 review
0 helpful votes
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I purchased a used engine at a very affordable price with a great warranty. From my first email to the calls and texts they were very prompt and easy to communicate with. They do an excellent job of explaining and informing you of the whole process and exactly what the status is of your parts order. All I can say is it was an awesome an excellent transaction, all of there staff are awesome. And on top of all the great customer service and informative communication I have an awesome running motor now with low miles. Highly recommend these folks for your used parts and knowledge of them. With many kudos to the great Cliff,,Thank you!

Date of experience: July 20, 2023
Carter C. — AM Used Auto Parts Rep
over a year old

Thank you again Carl. I'm always here for you if you need anything.

New Mexico
1 review
3 helpful votes
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Ordered and paid $1770 for a used transmission with supposedly 55,000 miles. It took close to 2 months for delivery. When transmission showed up my mechanic said no way does this only have 55,000 miles. After installing suspicions were confirmed. Trash transmission. Worse than the one that gave out on me. Don't use ever.

Date of experience: July 16, 2023
Carter C. — AM Used Auto Parts Rep
over a year old

Matthew, we made several attempts to just have transmission picked back up and issue a full refund. But you agreed to keep it and receive half of the repair cost which was five hundred and seventy-five dollars. Which we sent to you on June 13th. As for the transit times, we clearly state in the warranty that they are not guaranteed. With all orders we quote 7 to 14 business days from order confirmation. You confirmed your order May 12th, and your part was delivered on the 25th. We also refund the cost of lift gate service. You have continued to repost your review on google. If there is something else we can do for you, you can always call us.

Missouri
1 review
2 helpful votes
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2 Bad Engines
July 15, 2023

2002 Chevy Suburban 5.3. They quoted me a good price. First engine arrived and there was water in the engine, rust was everywhere, and the engine was locked up. They sent a replacement engine. The replacement had globs of sludge in oil pan. Pulled the valve covers off and couldn't believe the engine ever ran with that much gunk buildup and sludge in it. AM Used Auto Parts said they'd refund my money if I sent both engines to them at my expense. I can't believe they get away with selling junk engines. The worst part is the customer service as they end every conversation with, 'have a blessed day,' knowing they just scammed another customer. Ended up purchasing a professionally rebuilt engine from a nationally known establishment and chalking the AM experience up as a, 'too good to be true, it probably is' experience.

+5
Date of experience: July 15, 2023
Georgia
1 review
1 helpful vote
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The engine I ordered looked like a piece of junk, damaged from salt was all over the engine, it was not secured properly for shipping, plastic banding used only one band, if more was used they were missing when it arrived, oil pan had some areas that were almost eaten through by the salt corrosion, pallet it was on was destroyed basically, I was told this engine was ran before being pulled, if it was no belts were on it and it had no coolant going through it due to rush in the outlet on the engine, the pulley were rusted which meant no belts the belts would have cleaned this off at least a little, no belt means the water pump was not turning, overall condition of the engine was terrible, no one I know would consider sending an engine in this condition out, they charged me the $300 + 20% ($520) because that is what the contract stated, if you order something to be shipped most would think that it's the shippers responsibility to prepare the item for shipment, AMUAP evidently thinks it's the customers responsibility, any reputable company would not charge the customer for something that is clearly there fault, I will never use this place again, it has all the indicators of being a scam, customer service is a joke, the site says 24/7 customer service, that is false, I have and sent them pictures, these meant nothing to them, if I had done someone like they done me I would not be able to sleep at night, they have people sitting in an office or maybe at there house, looking at websites, basically promising people things that they have no real clue about, a person cannot honestly tell you about anything they have not seen for themselves, also they cannot not vouch for the people who are pulling the parts to do what is being said is being done, again scam, fraud etc, stay away from this compant

Date of experience: July 1, 2023
Missouri
1 review
0 helpful votes
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Great tranny,
June 30, 2023

Great tranny, as described, arrived on time- if ever I need major part for my truck, they have my business,
thanks!

Date of experience: June 28, 2023
Maryland
1 review
0 helpful votes
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I bought 4 engines so far.all r running good and prices r also very reasonable comparatively.I recommend this company to everyone

Date of experience: June 26, 2023

From the business

Quality used auto parts at great prices shipped nationwide. Used engines, transmissions and complete engine assemblies for all makes and models. All used auto parts, used truck parts and used van parts are tested and guaranteed for 1-3 years.


amuap.com
Tampa, FL, United States