AMOMA.comReviews 2,983
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
AMOMA.com Reviews Summary
AMOMA.com has a rating of 3.7 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AMOMA.com most frequently mention best price, customer service and great hotel. AMOMA.com ranks 444th among Travel Deals sites.
We monitor reviews for authenticity
The hotel was clean, comfortable and conveniently located for my visit. The staff were efficient and friendly. Good value.
Above and beyond all expectations. Ok. I have to tell you more. The staff were friendly and professional and the property was in very good condition. The location was excellent and the weather was good which helps.
Hi Frederick,
We are happy to hear how much you enjoyed your hotel! Providing our customers with the highest quality hotels is of great importance to us. Your feedback helps us to continue offering you and your fellow travelers the very best hotels at the very best rates.
Thank you for sharing your experience,
Your AMOMA.com team
Stayed at this hotel with my granddaughter for 3 nights in May. Very comfortable, more than adequate breakfast and very pleasant, helpful staff. Our room(303) was located at back of hotel and was very quiet. Good local transport nearby but it is only a 20 minute walk from Charles Bridge. Some really good restaurants close by too. This hotel provided us with everything we wanted at a reasonable price and we would highly recommend.
Hi Theresa,
We are happy to hear how much you enjoyed your hotel! Providing our customers with the highest quality hotels is of great importance to us. Your feedback helps us to continue offering you and your fellow travelers the very best hotels at the very best rates.
Thank you for sharing your experience,
Your AMOMA.com team
The hotel was easy to book and at a very competitive price. As a first time user, I received an extra discount. An AMOMA employee contacted me within a few minutes from confirming the booking and offered a discount.
Hi Yan,
Thanks very much for your kind words! We hope to remain your number-one hotel booking platform for a long time to come.
Your AMOMA.com team
Breakfast was fantastic at just the right hours. Staff professional in all areas. Good security.
Would have been a 5 rating except hot water did not last 3 days in row around 830 am on third floor. Definitely coming back to stay at this hotel.
Hi Henry,
We are happy to hear how much you enjoyed your hotel! Providing our customers with the highest quality hotels is of great importance to us. Your feedback helps us to continue offering you and your fellow travelers the very best hotels at the very best rates.
Thank you for sharing your experience,
Your AMOMA.com team
Small bedroom with no wardrobe only open hanging space. Seemed expensive at £372 for 2 nights, ' room only stay.' + car parking but bed and bathroom accommodation were fine
Second night a lot of noise from a room across the car park. Had to close the windows on a hot night in order to sleep. Noise still going on at 4am.
Staff very friendly.
Breakfast at £7 pp very good value.
First time in 50 years I have had to pay for a private hotel car park.
I do not think we will stay here again and we will not recommend it to friends
Hi COLIN,
We are an all-round hotel booking platform that works independently of individual accommodations. Nevertheless, we strive to offer you great quality hotels, so feel free to send your feedback to our quality department at sitejabber@amoma.com. Please be advised that we also offer verified guest reviews on each hotel page, so you can find out more about your future hotel here.
We remain at your service,
Your Customer Support team
Very ordinary hotel room stay without a complimentary breakfast. The pocket door to the bathroom did not lock securely. The vanity lighting was inadequate. The mountain view was quite good; the deck was filthy. Statements from AMOMA lack important information, like pricing.
Hi Robert,
We appreciate your feedback!
Kindly know that we are an all-round hotel booking platform that works independently from the individual accommodations. Please be advised that we also offer verified guest reviews on each hotel page, so you can find out more about your future hotel here.
We remain at your service,
Your Customer Support team
Great experience will use again. The hotel was excellent and everything went well overall.the only confusion was that the website had an optional for continental breakfast or breakfast. I selected breakfast which was priced slightly higher however the hotel advised that full breakfast was not covered. However as a goodwill gesture they offered full breakfast to us one day complimentary which was delicious. Continental was still really good but I would have preferred the full breakfast. This can be made clearer on the site to avoid confusion. Overall I would still use amoma again they were still very good.
Hi Patrice,
We take each customer’s opinion seriously and want to thank you for your feedback.
It will help us to offer you and 2.5 million fellow travellers per year the greatest hotel deals and a smooth booking experience on our site.
Your Customer Support team
Hotel was ok. Close to public Transport. Staff was attentive. No air conditioning although they did provide a fan without asking for it. The shower was small with a curtain that didn't fit end to end and was too long and piled up in the base.
Hi Douglass,
Thanks for sharing your feedback!
We are happy to hear about your great booking experience. Offering you the easiest booking procedure and best service is our top priority, so let us know if there is something we can do to make your next booking with AMOMA.com even better!
Your AMOMA.com team
I booked a hotel in a last minute, and I could book a nice hotel. I compared few sites and this site is the best price and nice hotel
Hi Masahiko,
We're pleased to hear you were able to take advantage of our exclusive promotions! Giving our customers the best value accommodation on their travels is our number-one priority.
Happy saving!
Your AMOMA.com team
Straightforward and helpful - the booking was exactly as presented - just what I needed - couldn't have asked for more.
Hi Peter,
Thank you for taking the time to share your great experience with AMOMA.com! We look forward to seeing you on our site again soon.
Your AMOMA.com team
Arrived at hotel straight from a cruise so room wasnt ready, which we expected. Receptionist upgraded the room for an extra DK100 per night which was worth it as it was on the top floor with great views. Breakfast was included which was excellent. No problems checking in or out so Amoma did a good job
Hi Jill,
We are happy to hear how much you enjoyed your hotel! Providing our customers with the highest quality hotels is of utmost importance to us. Your feedback helps us to continue offering you and your fellow travellers the very best hotels at the very best rates.
Thank you for sharing your experience,
Your AMOMA.com team
Booking was very quick and easy and my stay at the hotel was very good. The checkin process was very easy and quick. The best hotel Ive ever stayed in Durban with great sea views and at a very good price!
Hi Mavela,
We strive to offer our customer with the most straightforward and hassle-free booking process and we are glad you could benefit from this.
Best regards,
Your AMOMA.com team
Hotel in the city center. Staff very friendly. A little old hotel. Breakfast basic. Good view to the city and to Ararat.
Hi THEODOSIA,
We take each customer’s opinion seriously and want to thank you for your feedback.
It will help us to offer you and 2.5 million fellow travellers per year the greatest hotel deals and a smooth booking experience on our site.
Your Customer Support team
This is the worse company I have ever dealt with. My family N I booked a hotel with this company and due to horrible weather conditions in my state Florida I had to cancel. Now because I did not cancel by their policy time I can not get my money back. It is not my fault that the weather took a turn for the worse. So they are basically telling me because I did not cancel by their policy time, I have to put my family in danger and continue with my reservation or I do not get my money back. Who does that? Absolutley ridiculous. Will never be using this company again.
Hi Samantha,
Please note that cancellation fees are set by our suppliers and we only pass them along accordingly. We always strive to obtain a positive outcome for you but cannot guarantee our efforts will be successful in cases of non-refundable bookings. Kindly be advised that you can always find the cancellation policy on the payment page before completing your booking as well as in your personal account area and within your confirmation email once you have made your hotel reservation.
We checked your case and learned that we granted you a full refund and informed you by phone and mail on 06/26/18 accordingly. Please allow a few days for your bank to process this reimbursement.
Feel free to contact us at sitejabber@amoma.com if you have any questions about your refund.
Your Customer Support team
I'm impressed with your level of customer service. I was about to book a hotel stay when I was contacted by your team, offering me an additional discount. Thank you!
Hi Tanya,
Thank you for your kind review of AMOMA.com!
We're happy to hear how much you appreciate the work of our customer service team.
Your AMOMA.com team
When your anniversary falls on a holiday weekend like Memorial weekend it's hard to find a place to stay. Luckily Amoma was there to save the day. I've never heard of them and was very skeptical. I booked our hotel then double checked everything. I am very pleased with the ease of Amoma and its service. I will use them in the future. Thanks Amoma for making my 12th Anniversary a success.
Hi Joseph,
We are very happy to have you as a customer!
Thank you for your great feedback, we hope to remain your number-one hotel booking platform for a long time to come.
Your AMOMA.com team
It was efficient. I was contacted with a discounted rate after doing just an enquiry. That was excellent service. I paid with an american express card and got charged more than the offer that was made. When I enquired, I was informed that it was due to me using an American Express card which has a higher charge. Please read the fine print. I did not. Still good value for money.
Hi Vaneetha M.,
Thanks very much for your kind words! We hope to remain your number-one hotel booking platform for a long time to come.
Your AMOMA.com team
Good stay, clean room & good facilites for the price. Breakfast a bit chaotic but cant complain for thr price.
Hi H A.,
We are happy to hear how much you enjoyed your hotel! Providing our customers with the highest quality hotels is of great importance to us. Your feedback helps us to continue offering you and your fellow travelers the very best hotels at the very best rates.
Thank you for sharing your experience,
Your AMOMA.com team
The A/C didn't work for 2 full days in the first room provided; the thermostat said that the filter required changing. As they didn't want to change the filter, I had to switch to another room on day 3 which had a working thermostat. The included breakfast, which was supposed to be available from 6:45-10:30am was typically not ready until 7:20am or so. If you came before that, they asked that you come back. The hotel is situated between Gare d'lEst and Republique. While the immediate area is fine, the areas west and north (toward Gare du Nord) are less than safe.
Hi Sterling,
Please note that we contacted you on the 5th of June by telephone to resolve your matter. Feel free to contact us at sitejabber@amoma.com if you have any further questions about your booking!
Your Customer Support team
From the business
AMOMA.com is your room key to more than 300,000 hotels worldwide. Whether you look for a low-priced hotel or a 5* resort: AMOMA.com offers you a wide range of accommodations at the best price. Book your perfect business hotel or holiday destination online and save up to 80%! On AMOMA.com you can not only book with confidence thanks to fully secured payment but also manage your own booking. Send special requests, change your dates or modify your reservation: Booking your next hotel has never been easier. Find the cheapest deals now on AMOMA.com!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Keith,
We are happy to hear how much you enjoyed your hotel! Providing our customers with the highest quality hotels is of great importance to us. Your feedback helps us to continue offering you and your fellow travelers the very best hotels at the very best rates.
Thank you for sharing your experience,
Your AMOMA.com team