AMOMA.comReviews 2,983
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AMOMA.com Reviews Summary
AMOMA.com has a rating of 3.7 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AMOMA.com most frequently mention best price, customer service and great hotel. AMOMA.com ranks 444th among Travel Deals sites.
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Experience was awesome. Will return for another stay. Great location and nice view. Clean rooms, good food especially breakfast
**Revised Review
I had an issue with a hotel I booked through Amoma and I originally left a one star review because of the whole experience. (Original Review Below)
However, I was contacted by a customer service representative and she was very instrumental in helping me resolve my issue. The way that the customer service representative handled my issue and the way she followed up with me every step of the way restored my faith in Amoma.com. She emailed me, called me, and answered all of my questions promptly from beginning to end. Thank you!
Hi Tina,
We are pleased to hear your issue could be resolved completely. Don't forget our customer support team is on-hand around-the-clock should you need any further assistance.
Your AMOMA.com team
Thank you. No issues with the web site. Check in was great. Price was reasonable. Easy to register and book hotel.
Hi Rafael,
Thanks for your feedback and sharing your smooth booking experience, it's much appreciated! Don't forget our dedicated customer support team is available around-the-clock should you have any queries in the future.
Your AMOMA.com team
I like this site. I got a confirmation call from AMOMA. They were kind and professional. Finally I am very satisfied with everything.
Hi Hyun,
Thank you for taking the time to share your great experience with AMOMA.com! We look forward to seeing you on our site again soon.
Your AMOMA.com team
I got the cheapest price for my hotel in Venice by booking with Amona. The booking process was easy and I would use them again in future.
Booking was simple, all inclusive price and with clear terms. No hassles at the hotel regarding taxes and other charges which I have experienced with other booking.
Hi Anwar,
We strive to offer our customer with the most straightforward and hassle-free booking process and we are glad you could benefit from this.
We appreciate your recommendation and look forward to seeing you again on our website!
Best regards,
Your AMOMA.com team
From check-n to check-out, our stay was wonderful. The rooms are nicely updated and comfortable and lack for nothing. The only thing we found to criticize was that the pillows were too soft - but that's just personal preference. Overall, we enjoyed our visit. And proximity to the outlet stores was amazing!
Hi Angela,
We are happy to hear how much you enjoyed your hotel! Providing our customers with the highest quality hotels is of great importance to us. Your feedback helps us to continue offering you and your fellow travelers the very best hotels at the very best rates.
Thank you for sharing your experience,
Your AMOMA.com team
I got a last minute deal that wad great!
I saved a lot of money! It was a nicer room and a much more covenient location.
Hi Maria,
We're pleased to hear you were able to take advantage of our exclusive promotions! Giving our customers the best value accommodation on their travels is our number-one priority.
Happy savings!
Your AMOMA.com team
Nice and pleasant hotel just a short drive away from Downtown Seattle. A poor breakfast. Comfortable beds, clean room. An efficient receptionist who solved our problem quickly and replaced us with a smoking room in a non-smoking room.
Hi ZEEV D.,
We take each customer’s opinion seriously and want to thank you for your feedback.
It will help us to offer you and 2.5 million fellow travellers per year the greatest hotel deals and a smooth booking experience on our site.
Your Customer Support team
Found through trivago, best price for hotel with breakfast. Easy booking and paying. Printed hotel voucher. No problem at the hotel. Very positive experience. Recommend.
Hi James,
Thanks for sharing your feedback!
We are happy to hear about your great booking experience. Offering you the easiest booking procedure and best service is our top priority, so let us know if there is something we can do to make your next booking with AMOMA.com even better!
Your AMOMA.com team
According to Amoma "On AMOMA.com you can not only book with confidence thanks to fully secured payment but also manage your own booking"
They don't tell you they avoid paying tax in Australia by processing your booking in France and incurring you an international fee that is added to your credit card without your knowledge or agreement.
Hi Neil,
Our goal is to offer you the best hotel prices on the market, which is why they don’t include payment fees. You can pay with a wide variety of payment methods on our site, such as credit and debit cards, PayPal and online transfer; many of them are completely free of fees. This way you can land amazing deals on AMOMA.com.
In case you decide to pay with another payment method that is subject to charge, you can always see a full price breakdown on the payment page before completing your booking. Please also note that depending on your contract with the bank, there are charges levied by them.
Your Customer Support team
It was so easy to use this site. It was up to £67 cheaper than for the same hotel on other sites. The Hotel was quality at its bestThank you
Hi John,
Thank you for taking the time to share your great experience with AMOMA.com! We look forward to seeing you on our site again soon.
Your AMOMA.com team
Strange without reception desk
Pool was offered to neighbourouring hotel so was too crowded. No room to change in changing room as only space was were the door opened.
Staff in restaurant were trying to force me to pay 12.5 per cent service charge for a bowl of veg and 2 children's meals. Lots of adult customers were eating children's buffet and re filling plates and offering around their table. I mentioned to the staff and they turned a blind eye to it! No wander they wanted the servicd charge off me!
Telephoned repeatedly reception for an extra pillow with no response. Tried at least 5 times.
No wheat free options. Every hotel does this now so was very disappointed. Rooms were too small for 4 people also and certainly not a 4 star hotel. More like a 3 star.
Won't be staying again.
Hi Samantha,
We take each customer’s opinion seriously and want to thank you for your feedback.
Kindly note, we are an allround hotel booking platform that works independently from the individual accommodations. Nevertheless we strive to offer you great quality hotels, so feel free to send your feedback to our quality department at sitejabber@amoma.com. Please be advised that we also offer verified guest reviews on each hotel page, so you can find out more about your future hotel here.
We remain at your service,
Your Customer Support team
Very client oriented, friendly and professional. Would recommend to everyone and in the future I will continue to use their service.
Hi Kristina,
Thanks for sharing your feedback!
We are happy to hear about your great booking experience. Offering you the easiest booking procedure and best service is our top priority, so let us know if there is something we can do to make your next booking with AMOMA.com even better!
Your AMOMA.com team
We were looking for a reasonably priced hotel in Prague and came across the best deal on Amoma. The deal was simple to book and, as it was such a good deal, we were dubious about what quality we would have. There was no need to worry, as our stay was exactly what we were looking for.
Hi Scarlet,
Thanks for your feedback and for sharing your smooth booking experience, it's much appreciated! Don't forget, our dedicated customer support team is available around the clock should you have any queries in the future.
Your AMOMA.com team
AMOMA truly does not even deserve one star. I found their service to be completely unreliable and EXTREMELY UNPROFESSIONAL. I was filling out a reservation form and stopped midway and received a phone call from an AMOMA representative, which was a little sketch from the start but I went with it. The representative said if I booked immediately I'd receive a discount and guaranteed room with double bed; so I did. Without informing me and without my authorization, my 3 night reservation was split into 2 separate reservations; meaning I would check in for a night, check out the next morning and then check back in the next day/ switch rooms. SO INCONVENIENT and unacceptable as I had never agreed to such nonsense. I then spent two weeks going back and forth with their "customer service," which should not even be called customer service. They claimed not to have a supervisor/manager that I could speak to regarding their error. After hours and hours AMOMA finally agreed to resolve the problem and "assured" me that it would be resolved when I arrived to the hotel. When I arrived to the hotel, I was told by the front desk that my reservation was for only 1 night, and I would have to check out and check back in despite AMOMA's "assurances." AMOMA is TERRIBLE. I travel a lot and will never be booking through the site again. I would NOT recommend using this site at all.
Hi Talia,
We apologize for any inconvenience you experienced at a hotel booked through us. If you encounter such difficulties, we are always here to support you so we can find the best solution together with you as soon as possible.
As a booking platform, we work independently of hotels. Nevertheless, we want them to provide you with the best service and thus offer you assistance for all requests in case you are not satisfied on-site.
After several attempts to contact you and without a reply from your side we unfortunately have been unable to reach you in order to assist you with your request.
We strive to provide each and every one of our customers with the best possible service, so feel free to contact us at sitejabber@amoma.com at any time so that we can further investigate this matter and find a satisfactory solution with you.
Your Customer Support Team
Everything went very well from the booking to actually staying at the hotel. I have never used AMOMA before but I would not hesitate to use them again in the future.
Hi L C.,
Thank you for taking the time to share your great experience with AMOMA.com! We look forward to seeing you on our site again soon.
Your AMOMA.com team
Far to short! Just one night which was great, very comfortable bed, great breakfast, fab location, clean and all staff were very friendly
Hi Lucy,
We are happy to hear how much you enjoyed your hotel! Providing our customers with the highest quality hotels is of great importance to us. Your feedback helps us to continue offering you and your fellow travelers the very best hotels at the very best rates.
Thank you for sharing your experience,
Your AMOMA.com team
Could not get a particular hotel as it was booked out on another website, but Anoma made it possible
Hi Th X,
Thanks for your feedback!
We are pleased you enjoyed our service and you can now save time in the future by looking straight at our incredible offers.
We look forward to helping you find another unbeatable hotel deal for your next trip.
Kind regards,
Your AMOMA.com team
I was there for a conference and it was perfect. The room was very clean and the hotel very accommodating. Meals or discounted for the conference and delicious. Conference area was optimum. I would come back here in the future.
Hi Vilma,
We are happy to hear how much you enjoyed your hotel! Providing our customers with the highest quality hotels is of great importance to us. Your feedback helps us to continue offering you and your fellow travelers the very best hotels at the very best rates.
Thank you for sharing your experience,
Your AMOMA.com team
From the business
AMOMA.com is your room key to more than 300,000 hotels worldwide. Whether you look for a low-priced hotel or a 5* resort: AMOMA.com offers you a wide range of accommodations at the best price. Book your perfect business hotel or holiday destination online and save up to 80%! On AMOMA.com you can not only book with confidence thanks to fully secured payment but also manage your own booking. Send special requests, change your dates or modify your reservation: Booking your next hotel has never been easier. Find the cheapest deals now on AMOMA.com!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Aggrey,
We are happy to hear how much you enjoyed your hotel! Providing our customers with the highest quality hotels is of great importance to us. Your feedback helps us to continue offering you and your fellow travelers the very best hotels at the very best rates.
Thank you for sharing your experience,
Your AMOMA.com team