AMOMA.comReviews 2,983
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AMOMA.com Reviews Summary
AMOMA.com has a rating of 3.7 stars from 2,983 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AMOMA.com most frequently mention best price, customer service and great hotel. AMOMA.com ranks 444th among Travel Deals sites.
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I always went for Travelodge or Premier Inn and really on price Days Inn were the cheapest and Days Inn exceeded both these by a mile. Clean, spacious and quiet room, which delivered a great nights' sleep.
I must confess I did not even search online about this company before I used them to book a hotel in Seattle. NEVER AGAIN. Our plane got cancelled so we tried to cancel our reservation through AMOMA. They claim that you can cancel reservations online but I challenge anybody to find how to do it. They also claim to have phone customer support *******013) that has a message that claims that "all our agents" are "busy" every so often. Yet I was on the phone for THREE HOURS and nobody picked up.
The worst company I've ever dealt with. Will never use them again and I recommend everybody to stay away from them.
Update:
I did get my refund. It is unfortunately that it took this long, and this much work on my part to get it, but I finally did.
For the record I called the hotel myself since AMOMA had done nothing for a while, got the name and number of someone at the hotel, and then provided that number to AMOMA before they actually moved to get a refund.
Sadly it seems that I would not have gotten my refund unless I had gone through all this trouble. Because of this my original review stands: I will not do business with AMOMA again.
Hi Ivan,
We checked your case and learned that we granted you a full refund and informed you by phone and e-mail on the 04.09.2019 accordingly. Please allow 3-5 days for your bank to process this reimbursement.
Feel free to contact us at sitejabber@amoma.com if you have any questions about your refund.
Your Customer Support team
I booked 2 nights at a Ibis Styles for 148 quid, I was a little hesitant to do so off thsi website having seen a few reviews.
Had absolutely no issues whatsoever.
Very happy, cheapest I could find near to the location I had to be at and excellent standard!
Hi S R.,
We are happy to hear how much you enjoyed your hotel! Providing our customers with the highest quality hotels is of great importance to us.
Your AMOMA.com team
My reservations with Amoma could not be topped by any other company, the amount they saved me was astronomical, so much so that in a few months I booked with them again for the same all inclusive. I loved their Professionalism
Hi Gillian,
Thank you for your kind review of AMOMA.com!
We're happy to hear how much you appreciate our work.
Your AMOMA.com team
Was surprised to get an extra charge on my card for international fee. Won't use your services again.
Hi Edward S,
After several attempts to contact you and without a reply from your side we have unfortunately not been able to assist you any further.
We strive to provide each and every of our customers with the best possible service, so feel free to contact us at sitejabber@amoma.com anytime so we can further investigate this matter and find a satisfactory solution together with you.
Your Customer Support Team
I found the Expo hotel was very efficient at check In and helpful, very clean. I will definitely use this again.
Hi Raymond,
We are happy to hear how much you enjoyed your hotel!
Thank you for sharing your experience,
Your AMOMA.com team
I had difficulty with my credit card it was declined and I had to use different card, and I do not know why, it was annoying.
Hi Gunseli S.,
Our goal is to offer you the best hotel prices on the market, which is why they don’t include payment fees. You can pay with a wide variety of payment methods on our site, such as credit and debit cards, PayPal and online transfer; many of them are completely free of fees. This way you can land amazing deals on AMOMA.com.
In case you decide to pay with another payment method that is subject to charge, you can always see a full price breakdown on the payment page before completing your booking.
Your Customer Support team
Very easy to book through Anoma and excellent price for Novotel in Canary Wharf. Everything went smoothly and I would use again.
Hi Louise,
Thanks very much for your kind words!
Your AMOMA.com team
Simply perfect. Staff could not do enough, spotlessly clean, fantastic location all at a sensible price.
Hi Ian,
Thank you for sharing your experience with the hotel.
Your AMOMA.com team
Great price for these hotel in amoma! Great experience in your web page! I am really happy with the service!
Hi Ricardo,
Thanks very much for your kind words! We hope to remain your number-one hotel booking platform for a long time to come.
Your AMOMA.com team
Hotel walking distance from arrivals. Checked in no problem with the voucher. Service great with good gym facilities & a great spa.
Hi Vishnu,
Thanks for your great feedback!
Your AMOMA.com team
It was a nice accomodation place, i will use this when planning my next journey. I will also recommand to my friend to use amoma.com in future.
Hi Kwan,
Thank you for your great feedback and spreading the word about AMOMA.com!
See you and your friends soon.
Your AMOMA.com team
FIRST OF ALL THE BOOKING PROCESS WAS VERY SIMPLE AND CLEAR WITHOUT SURPRISES, IN ADDITION THE HOTEL STOD IN QUITE HIGH STANDARD, VERY GOOD VALUE FOR MONEY
Hi Carlos,
Thanks for your feedback!
We are pleased you enjoyed our service and you can now save time in the future by looking straight at our incredible offers.
Kind regards,
Your AMOMA.com team
Lowest price, easy to look up information, and absolutely zero issues with checking in and out of the hotel. Good hotel, too, I was happy with the room. 10/10 will do business with again (if they have the lowest price again!)
Hi Wendy,
It's great to hear you could seal an excellent deal on AMOMA.com! We strive to offer you unbeatable prices for hotels worldwide, so your next bargain may just be a click away.
Your AMOMA.com team
The location is excellent and quiet. The staff were extremely friendly & helpful. Every time I entered the lobby I was greeted with a smile. The studio was huge; bigger than my flat at home! They have everything you need to cook for yourself in the room & do laundry. I will definitely stay here again.
Hi Angela,
We are happy to hear how much you enjoyed your hotel! Providing our customers with the highest quality hotels is of great importance to us.
Thank you for sharing your experience,
Your AMOMA.com team
Very efficient and professional service. Delivered on their promise. I will definitely book with them again
Hi Zaida,
Thanks very much for your kind words! We hope to remain your number-one hotel booking platform for a long time to come.
Your AMOMA.com team
Booking went smooth with no problems arrived early at hotel and were given room straight away hotel and hotel staff were all excellent and friendly
Hi Janet,
Thanks for your great feedback!
Your AMOMA.com team
Based on the price i paid for the hotel, it was satisfactory enough.
AMOMA could offer me the best price
Hi Alej,
Thanks for sharing your feedback!
Your AMOMA.com team
Good deal ever nice price will book it again very satisfied with the deal compared to all apps this might be the right for you thank you
Hi Manuel,
We're pleased to hear you were able to take advantage of our exclusive promotions! Giving our customers the best value accommodation on their travels is our number-one priority.
Happy saving!
Your AMOMA.com team
Had a good holiday staff was very good breakfast was ok booking on line was easy will use u/r booking service again thanking you.
Hi Vasos,
We are very happy to have you as a customer!
Thank you for your great feedback, we hope to remain your number-one hotel booking platform for a long time to come.
Your AMOMA.com team
From the business
AMOMA.com is your room key to more than 300,000 hotels worldwide. Whether you look for a low-priced hotel or a 5* resort: AMOMA.com offers you a wide range of accommodations at the best price. Book your perfect business hotel or holiday destination online and save up to 80%! On AMOMA.com you can not only book with confidence thanks to fully secured payment but also manage your own booking. Send special requests, change your dates or modify your reservation: Booking your next hotel has never been easier. Find the cheapest deals now on AMOMA.com!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jane,
We are happy to hear how much you enjoyed your hotel!
Thank you for sharing your experience,
Your AMOMA.com team