AMIClubwearReviews 948

This is the worst place to order! I bought a dress was asking for a return they denied this. I will never order from this place again! There return policy is a joke... Make it visible where consumers know they can not return a dress! I made sure when I did purchase dress it did not say FINAL SALE! So they came up with and said you got a doorbuster item. Well then let the customer know that you can not return a item like this back. MAKE IT VISIBLE! Like other dresses where it says "FINAL Sale." Amiclubwear failed to do so! Go to other reliable websites for shopping where you dont have to run into issues like this. Poor customer service! If I could rate this a ZERO I would!

8 years ago I made an order in here for a dress in 2011. I didnt make an account. I used guest checkout. I was living at a dorm at UNT and I gave them the address for my dorm. It was on the way to my dorm and I guess they were so dumb they couldnt bring it inside, they sent it back to the company and did not refund me at all. Even to this day Im trying to email them about it. They dont recognize my name, my debit card number, the order # they gave me, or my email address. Wtf kind of company cant even recognize my info when I obviously bought from here. I even sent them many copies of the email of my order and they still dont recognize it. This is the worst company ever! Do not buy from them!

Bought 2 2-piece bathing suits. They were 12" & 8" small on hips. I was told size chart is for reference only, not fittings. WTH? Loved the style, color & quality, but no good if they don't fit! I put in for a charge back. Why should I be penalized on no return policy for a grab all size product if it is not advertised as such

The items (swimwear) I ordered were very poor quality and their sizes are misleading (both items did not have a size guide). Keep that in mind. They do post their very detailed return policy - which is within 30 days of them *receiving* your order confirmation, not from when you send a return request. I have made the request since January 9 and they haven't responded since January 15, nor have they issued a label for refund/exchange of my damaged item even though said that they would per their email correspondence. I also inquired about the other poor fitting item; I have emailed them several times, waiting 24-48 hours for a response each time, with no luck. I have tried contacting them by phone during their normal hours, but with no one picking up. Very rude to not be responsive to your customers.

This "company" is by far the biggest rip off online! I spent $345 for an upcoming vacation. My order arrived 17 days later, had two of the more expensive items missing even though the box insert said they were there, and I had ordered a sweater dress that arrived worn, shrunken to the size of a crop top and frayed at the ends! When I attempted to call customer service I couldn't get through. After a total of one hour waiting to get a representative they informed me the the four pairs of extremely ill fitting shoes could only be returned for credit. The answer from them for the missing items was: "oh, that's a third party shipping we can't do anything about that". What?!?!?!? They DO NOT stand by their product quality. It is obvious this is a money making scam. When I informed the rep. That I wanted my card refunded and a credit would do me no good as I wasn't going to order from them ever again; they pretty much said "sucks to be you". I asked to speak to someone higher up and she transferred me to "Tiffany" who dropped the call before I could talk to her. THIS IS A SCAM!

Ive never experience such bad service from an online store! My initial thought was oh my gosh, what a steal! With all the inexpensive products. It took 3 weeks for my purchase to get to my house, and when i opened the box, i was missing my dress that i purchased specifically for my trip in December! Its almost impossible to reach them by phone and no one EVER responds via email even thought it specifically states someone will email back within 48 hours! Its been about a month and i still havent even GOTTEN MY DRESS YET! Would never waste my money on this website! Its JUNK!

Ordered 4 items from there website on August 20th. I received a confirmation email that night; okay no big deal. I then received an email on August 23rd, saying that 3 of my items had been shipped, but one was on back order. No big deal. I then received my package, roughly about a week later. But still hadn't heard anything about my back ordered item. It is not almost 3 months later, I still have not received anything. No item, no email, stating if/when I would receive my item, nothing, I have sent out 2 emails on different occasions and have yet to hear anything back. I don't even care about the dress at this point. I just want my money back. Besides this incident, I really had no complaints about this company. The clothes were a little cheaply made, but that was it. But now that it's been 3 months, they took my money, and I don't have my dress to show for it. Or even an email stating the reason for the delayed back order or anything. I have lost all respect for them.

My 2nd time ordering from Amiclubwear. (1st time was one pair of shoes about 5 yrs ago) any way. I placed my order on 10/31/17 used the 65% off coupon vs free shipping (i saved more) i ordered 5 dresses, 2 sun hats, 1 sweatshirt and 1 pair of heels. All size S. Received tracking ans shipping on 11/2/17 and received my order today 11/8/17 via UPS. 1 BOX and everything was individually wrapped in plastic bags with labels (just as the high end stores) EVERYTHING is of awesome quality. And perfect fit. Im 5"6 144lbs. I wear size 2/4. These dresses fit JUST LIKE their models. If not better. My shoes are great quality and true to size. My sunhats are fabulous. I will continue to order from Amiclubwear. Shipping may not be free. But was well worth the time and material. I read the other reviews while i waited for my order. And I had to make sure it was the same company! I am nothing short of impressed by THEIR brands. - all the way from Maryland..

Never Ever order from this company again. They don't accept returns in essential products as SHOES. You need to try the shoes to see if they are comfortable or not. They don't know how to manufacture Stilettos, those are a TORTURE to walk on them. And they don't accept returns? Damn for them and their company. So we get to throw them away in the garbage! They rob your money. In top of that, bad customer service, they erase the orders after you've placed them so you don't have access to the products you order any more. Awful company.

I have purchased from them a couple times. The clothes always look nothing like in the pictures. They run large. I am a small with curves (the same size as their model)and everything is baggy in all the wrong spots. Just disgusting looking. I needed some heels and thought they couldnt go wrong with that. Well they did. I am normally a size 8.5-9. And my sister is normally a 7.5-8. We ordered some pumps in their brand. They were so misshapen & small, my sister who is a 7.5 couldnt fit in the 9s i ordered. I contacted them and told them of this problem and asked if they pay the return shipping since the shoe sizes were so off. They said yes and emailed me a return shipping slip. I never received a refund so emailed them and they said they would refund me but only $20 out of the $45 i spent. I told them they should refund me the full price as they had org agreed since they should not be selling heels that are 2 sizes off. So I paid their org shipping, the return shipping and a stocking fee for heels that are marked as a 9 and do not even fit 7.5? I emailed them again asking them to reconsider and that it was really bad business ethics, they never emailed back.

Have ordered from this site multiple times before and didn't have a problem until I really needed an order to be delivered to me quickly for an event. I paid $40 for two day air shipping and received it a week later. No refund offered because apparently they think sending it after two days of processing counts as two day shipping. Didn't get my order in time and then they refused to answer my four emails asking them about it. When I finally called and sat on hold for almost a half hour, only to be told they would do nothing to remedy the situation. I won't be ordering from this site again out of principle. The customer service was incredibly poor, they didn't care about my issue at all.

Edit, in response to AMI: Yeah, you can say that all you want, but most people read "2 day shipping" and think they will have their product in two days. I know I'm not alone here because other people complain of the same thing. Either way, your customer service sucks because you can't answer emails and unlike most companies that offer store credit to dissatisfied customers, your company doesn't give a crap if your customers are happy. Writing a disclaimer on your site that explains that expedited shipping only makes you work faster to "process" a single order of one item doesn't make that good service. You couldn't even send me a confirmation email with my order- your business is rated an F on the BBB and it's no wonder why!

Placed an order for Halloween costume paid $50 for 2 day express shipping and still waiting for my item. I contacted customer service to at least reimburse the shipping fee since it was taking them a week to send me the item they indicated they couldn't refund because processing time is 2-3 days for them to prepare your item. What is the point of offering and paying for express when it still takes a week! My estimated delivery date was suppose to be the 29th!

First of all, you can not reach them... when you do you will sit on hold for a minimum of 15 minutes, most likely longer. Then after you have waited all of that time an automated message answer and says, im sorry we are experiencing high call volume, please try your call again later... and just hangs up!
After their mess up with delivery we were forced to repurchase a $60 costume for Halloween. Then when FINALLY getting a person on the phone told that they can not refund the money for the other mess up on their part, and can only issue store credit! Then when forwarded to a supervisor, who is beyond rude... i am told that is all they can do (which makes no sense because then I've STILL spent $120, not refunded for their error)!
When I say well honestly I will. Probably not be shopping here again I am told "We'll of you don't want it, I can give it someone else". REALLY?! THIS IS A SUPERVISOR!
Stay away from these crooks, they're rude and ridiculous and a poor excuse for a business!
Only giving a 1 rating because a 0 is not an option.

This falls under the heading of If it sounds too good to be true it probably is. I found what looked ti be an awesome deal on super cute sandals. Orderes them, got confirmation. Waited... but after a week checked the tracking number and found there was a problem with the shipment. Amiclubwear uses a cheap method of Ups/Usps which is nearly impossible to track. Nearly a month later after a dozen phone calls to Amiclubwear (most of which were automatically disconnected after being on hold for 12-15 mins due to high call volume) I finally received an email telling me there was a problem with the shipping label and my order was returned to their warehouse. My order was $34.11 but they actually had the nerve the charge me for the shipping back and forth so I ended up with $6.24 store credit in my account. DONT TRUST THIS COMPANY. I dont have my sandals and am out most of my cash.

I ordered what I thought was a lovely boned corset dress but when I received it it didnt even cover half my butt checks (I am 52 so Im not exactly the tallest) and when I took the dress off I noticed that my white couch, my skin and my friends skin was stained from the dye they used, literally just a touch and your skin would stain, and when I tried to contact them about this they practically just said they werent going to do anything nor allow me to return it, I then replied as the length is a fault as its a dress not a top, there should be some sort of store credit ect... its been a month with no reply