Ordered 4 items from there website on August 20th. I received a confirmation email that night; okay no big deal. I then received an email on August 23rd, saying that 3 of my items had been shipped, but one was on back order. No big deal. I then received my package, roughly about a week later. But still hadn't heard anything about my back ordered item. It is not almost 3 months later, I still have not received anything. No item, no email, stating if/when I would receive my item, nothing, I have sent out 2 emails on different occasions and have yet to hear anything back. I don't even care about the dress at this point. I just want my money back. Besides this incident, I really had no complaints about this company. The clothes were a little cheaply made, but that was it. But now that it's been 3 months, they took my money, and I don't have my dress to show for it. Or even an email stating the reason for the delayed back order or anything. I have lost all respect for them.