UPDATE: THE REFUNDED ALL MY MONEY.
If you order something on back order and then try to cancel because you dont want to wait they will charge you a 20% cancellation fee even though they havent done anything to warrant it. They probably make more money on cancellation fees then selling wheels and tires. TOTAL SCUM.
WORST company I have ever dealt with. They dont answer their phone, dont answer emails and charge you for items you never receive. It is beyond me how they are still in business. I guess from idiots like me. STAY AWAY!
Eric - it appears you're already working with a member of our management team on this. Please reach out to them if you need anything further. Thanks!