Placed an order for Halloween costume paid $50 for 2 day express shipping and still waiting for my item. I contacted customer service to at least reimburse the shipping fee since it was taking them a week to send me the item they indicated they couldn't refund because processing time is 2-3 days for them to prepare your item. What is the point of offering and paying for express when it still takes a week! My estimated delivery date was suppose to be the 29th!
Hi Jamine,
Thank you for shopping with AMIclubwear.com. May you please provide us with your order number so that we can further assist you. Thank you.
Warm regards,
AMI