America's Best

What a great experience I had while at the Cheyenne Wyoming America's Best eyeglass store. The entire staff was extremely attentive and professional. The prices were very reasonable and the assistant manager was a huge help with fitting my new glasses.
Please express my sincere gratitude to the whole staff for their extreme professionalism. I will continue to use this store for all my eye care needs. Please pass on my thanks to the assistant manager and the entire staff!

Never give reviews but the experience forced me to share my worst customer experience. Staff lacks knowledge about copay, rude & slow working staff, the bathroom is not functional, incompetent staff, what a pathetic service. Even if you get free service its not worth it

Wonderful service tons of discounts. Three year membership for $100 and they credit your purchase on contacts or glasses that same hundred dollars plus you get a $20 credit for just signing up for the three years. Kennedy my associate that checked me out and set me up was amazing. She's fixed my old glasses in less than 10 minutes for free. Of course I purchased them there years ago. Been using America's best for years and years. They are America's best for sure

Took them 6 months to get a trial contacts...one pair. When I ordered my new contacts they weren't in stocks and didn't email me for 3 weeks. The pair they gave me in the office ripped so I had to go back 3 times. Finally just got my new prescription 8 months later and the prescription is so off. They gave me both with astigmatism but I've never had astigmatism in my left eye before. So frustrated with this company I could scream.

I have had my glasses there for nearly a year and I have been in and out of the store many times to have them adjusted where they bend really easy. This is the worst experience I have ever had with glasses. I don't recommend this company at all choose another place. Very low quality frames and plastics in glasses.

I wanted to get the 2 for price glasses but they made me use my medical insurance instead so I only got one pair. I was going to try bifocals. Could not get used to them so took them back and got single vision. Bifocals costs a lot more than single vision and they refused to refund me the difference in price. Then they had a bunch of add on prices--cost of an additional test by one of the techs to give the dr a better "picture" of your eye.

I have a medical condition which prohibits me from wearing a mask. Americas best in Griffin, Ga refused to serve me. The woman behind the counter had a loose mask which moved when she talked. I went to college and grad school, I know for a fact that a paper mask is USELESS in protecting anybody from a virus. There was not one customer in the store but I was treated poorly by the staff. Do not buy anything from americas best. They don't care if you have a disability or not...

I have had nothing but trouble with this company. I needed to get contacts for a new job because I was not able to wear glasses. It took 4 months to get the contracts after being told it would take 20 days. I had person after person tell me they were ordered, until finally I was told that the individual I was working with quit and never actually did so. After have the prescription for a year and now needing more a month before I run out they are refusing to send me more contacts and I'm being told I have to get a new prescription. Unfortunately I am unable to give 0 stars because that is actually what they have earned.

The guys at the front desk acted like I didn't matter. Barely glanced at my insurance card before saying that they don't take that kind. The optometrist (through Zoom) could not do my eye exam and said I needed to see an opthamologist all the time her baby is screaming i

Went in with a script from another location they didn't seem to like that at all and was greeted with rudeness and told they get to us when they could. Once we received assistance my friend ask a few questions and this seem to irradiate them. The store manager approached and ask if he was even buying today or just there to get a price. He explained that depended on what the price was he had every intention on buying today. She was short and talked over us. Actually said he only need some cheap plastic lenses and told him that he didn't need what he was asking to buy. This was not done in a nice helpful way it was very condescending and rude. Like he was bothering them by shopping there. We did leave and went to another one of their locations in which he was helped and they happily took him and his wants and needs into consideration. He purchased exactly the glasses and lenses he wanted.

I worked with Summer when I visited your Burnsville store and she was amazing. So helpful, fun and kind. She gave me honest feedback and took her time to find the best glasses for me. She didn't make me feel rushed at all and seemed to really enjoy helping customer's find just the right pair of glasses. I love my new glasses and truly feel Summer made that happen. What a treasure you have in her.

Went to doctor yesterday,due to foreign body in eye,doctor asessed problem,solved the problem in very short period of time,very polite and knowledgeable gave medication and follow up,great asset for company,i would recommend to anyone,wish to have more doctors like you.

Sara was the best receptionist I have ever spoke with she got me in quick and helped me decide what was best for me I truly enjoyed my visit and will be back as long as Sara will help me. Good job Americas best you have wonderful staff and very good quality contacts thanks so much! I will definitely be coming back in and set up my appointment with ease.

I went in for my eye exam. I specifically told the doctor I wanted colored contacts and I was under the understanding my trial period would be those but now that I want to order my colored contacts they said I have to trial another one because they didn't give me the correct trial contacts in the beginning. I said fine, order them. Here it is a month later and I was told they just now TODAY ordered them. My eye exam was on 4/2/2022 and today is 5/23/2022. There have been 2 calls in between those dates also. This is unacceptable all the way around. I will not ever go back there again!

I'm 58 years old and have not had my eyes checked for a number of years. I stopped in to the University store in Sarasota and were greeted by a very nice & pretty young lady. She helped me right away with getting a eye exam. Good thing I did! My eyesight had definitely changed! I was shown the frames to choose from and helped with finding the right ones for my face shape. She was so helpful and the eye doctor explained everything she was doing. I highly recommend this store to my friends& family.

This company offers such a good deal on commercial sales, so I tell my husband let's drive to peublo co which is 240 round trip we get are eye exam, then they sale is only for a pair of cheap long distance an one for reading it is not for bifocals. Then we had to go there four times over a 1000 mile an the last time they said the glasses were ready an they were not. It took us over 8 months to get r glasses. The people were so rude an we felt like they we so rude I've never experienced anything like it. We spent so much money an time, they seemed to have a problem with a person that has disabilities.

This place has become a joke. Two weeks ago, I requested an eye exam with Dr. Karl Schwandt, whom I have been seeing for the last 15 years in this location. The apt. Was made, and I was ensured that it would be with him. On the day of the apt. I called to confirm the appointment with Dr. Schwandt and was told that he had left and there were 2 different doctors performing exams. Why did the office not call me to say that he won't be in the office? The customer service at this location worsened each time I had to schedule an exam. After 15 years, it's time to change eye doctors if I can't get the one that I want.

I and my husband have been customers of Americas Best for the past 3 years. We go to Flagstaff, Az to Americas Best. We are always happy to be assisted by Yvette Rena, she knows her duty very well, and is very helpful to us helping us selecting eyewear and explaining the different additions we could maket to help us see better. And most of all very friendly, that is why we keep going back. Thank you Yvette, we shall return.