AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
100% Mustang parts and accessories. Great company from Malvern, Pennsylvania. I've bought thousands of dollars worth of stuff from them and never had an issue. Everything is FAST - FREE shipping & no hassles if you gotta talk to a real person on the phone. They know their sh-t when it comes to Mustangs. They even send you free catalogs specific to the year Mustang you own. COUPONS too. ($5 - $10 off) I ordered 4 racing tires mounted & balanced and filled with Nitrogen. UPS dropped them off in 2 days. All 4 packaged in seperate boxes and Free shipping. Can't beat it. Wish I had more money to spend. Makes me feel like a kid again.
Ever heard the term "you get what you pay for"?
AmericanMuscle is cheap for a reason. In my case it was because they have awful customer support and will sell you items that they know they don't have in stock. After a month of waiting, I tried to get my money back but they just ignored me.
Eventually, I had to go to my credit card company and have them reverse the transaction!
Buyer beware: americanmuscle was a shocking customer experience and a nightmare to deal with.
By far the best site ive delt with. Fast shipping great prices and ALL there products are shipped FREE! Ive gotten 4 things from them so far and ill always go back to them.
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.