Overview
AmericanMuscle has a rating of 4.3 stars from 7,721 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.
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Ordered a tuner with 1 custom tune, received the tuner a few days later and filled out the tune request form. Have had 0 communication besides an automated reply. Has not been a good experience at all.
Once I was connected to Leo via Chat session, things worked as easily as it could given the computer problems on Leo's end. After several tries was able to complete the ordered. Leo was extremely helpful and patient.
Order a set of corbeau seats and seat brackets for my 06 mustang. They shipped them quickly and they were packaged excellent. Great company and would do buisness again! Check them out you won't be let down.
Supposed to recieve my package on Friday or before but now it's changed to Monday which messed up so many appointments for me. Lol I don't even want it at this point but it's wtv, and when yall delay someone's package try to let them know like wtf
Hello Tyler,
I apologize for the delay with your order for the MP Concepts Demon Style Body Kit. I do see that this item is shipping freight which unfortunately can have a slower transit time then Fed Ex or UPS depending on where it is traveling to. I completely understand your frustration and for any inconvenience this caused with delay for installations. As a small token of our apology we have issued you a voucher to use on your next purchase with us online or over the phone and it is good for 60 days. If you need anything else in the meantime please let us know.
Thank you,
Allison
I've ordered twice from American muscle and I haven't had any issues nor concerns. I've ordered BMR suspension parts and the installation has been a breeze. Thank you guys!
Assisted by Jason from Atlanta, GA
No pressure, checked availability of parts.
When I decided to purchase I simply called him directly back with the number he supplied and placed my order.
I will order like this again. Thank you
I received my wheels today as AM said I would, however my lugnuts did not come. The tracking says they arrived in Ellenwood GA at 3:50 pm 4-2
Then left Ellenwood Ga@ 11:35 pm 4-2. Then arrived back at Ellenwood GA at 01:40 am 4-3. Still in Ellenwood. I'm only two hours away. This is not AM problem, I'm not happy with FedEx!
Purchased a rear diffuser adaptor package from AM to add another dimension to the overall look of my Mustang convertible... I spent a little time comparing the offerings, and when available the unit's installation video (thank you for offering those helpful tip videos), which helped in making my decision. I was looking for a package that enhanced the look, but did not convey an overall aggressive look, which I believe belongs to the fastback/Shelby portfolio. Just wanted to apply a little aggressive behavior to my GT convertible. The offerings, the ease of purchase went a long way in making the overall purchase easy. The unit arrived within three days of the order placement.
I called and needed a new battery. The guy I spoke to was super nice and helpful. The transaction was complete within 10 minutes. He said the battery would be here within 3-4 days, it was here the next day! Thanks for the quick turnaround!
I called to find out which would be the biggest tires I could fit in a rim 19x9.5 and they gave me the answer and much more I was expecting including a way of how to measure and compare tire sizes. Thanks to Rob H and Richard S to help me placed order using store credits
American muscle is easy to use, has great customer service, and has the best quality parts! I had a hard time using the check out so I contacted customer service for help and he was awesome just game him my cart number and he made a link for me to follow
My experience was a delight working with Mike. I was being very picky looking for aftermarket wheels. I told him exactly what I wanted and found them on their site. Purchasing and payment was quick and easy. Wheels and lug nuts both delivered way ahead of schedule and look great!
I am so happy that I called to place this order for new floor mats for my 2013 Ford Mustang 5.0 Gt. I received them today, they fit like a glove. So happy I spoke to Gyrffin (sp) I know that is not how he spells his name, but he was a great help. Thank you so much.
Throttle body for 2006 mustang gt seems to be the fix. Only been a few hours but car runs smoothly. Will now more in the next 5-7 days. Shipping was as promised- one-day Shipping. I thought there may be a delay based on the email confirmation I received after ordering but there wasn't! Thanks for the prompt delivery!
The tech I talked to was very knowledgeable and succinctly answered my questions concerning fit of these wheels on my 2024 Mustang Ecoboost HPP. She recommended the correct tpms and lug nuts to go with them. The wheels arrived in a couple of days. I test fitted the rims on the car and they appear to fit correctly.
I click on C7 Corvette Torch Red, shows a picture of a Challenger. Then send me emails about my Challenger which I do not have, Calls it Torch Red which is a Corvette color. Click on an items and it keeps adding to the car. Your web site SUCKS in a major way. Told sales staff about it for months. Nothing ever gets fixed.
Very helpful and professional. I was pleased with the service that Jason supplied for me and I have future plans to utilize his services again. Thank you
Parts easy to find, website set up perfectly! Shipping was extremely fast. Didn't expect to get part in 2 days. Ordered Thursday afternoon, received Saturday morning! Fast shipping is always a plus!
Thank you. Both were very helpful with helping me with my orders. I look forward to receiving the shipments and getting mods installed.
Thank you guys!
Stephanni
I originally order the Ford Performance hood struts for my Shelby GTH, but the Shelby hood was too heavy for them. They held the hood up, but any downward movement caused the hood to come down. I spoke to tech support and they suggested the Roush hood struts. These struts work very well and they even push the hood up once I get past center. I don't have to worry about the wind causing the hood to come down on its own. I would suggest getting these if you have an aftermarket hood.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Tim,
Looks like your communication regarding the tuner was received and sent over on 4/4. I apologize if it took longer than it should of to receive your information that you requested. If you need any additional assistance my extension is 1896 and please do not hesitate to reach out!
Thank you,
Allison