AmericanMuscle has a rating of 4.3 stars from 7,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.
Easy process. Great results. Love shopping here and always come back. What else should I add? I have a charger r/t
The ordering; quality of product; pricing and fast shipping had me surprised. I am impressed with the entire experience overall. Thank you.
I called in to ask for recommendations from the exhaust team. I wish I could remember the name of the young man that assisted me. He was very helpful and quick. He answered all of my questions with ease. Every experience I've had with American Muscle has been positive, even in the event of a return. Many thanks to the American Muscle team!
I got an email about my order not to thank me or confirm or give shipping date but to leave a review. This concerns me, I need info on my order not leave a review. When he opens his gift Christmas then I can leave a review.
Came sooner than expected, very nice quality. Now i just have to wait for it to get above freezing 👌
Part shipped really fast in great condition. Very satisfied would recommend ordering again in future. Soon as the paint man color matches it to my car. It will be going on.
Paid for expedited delivery supposed to receive Thursday 3/20/25 and is showing 3/21/25 Not acceptable I want my shipping charge refunded to my credit card
I bought a drive shaft over the phone they salesman was very nice but he failed to tell me if I did not buy the lock out kit my warranty would be void. When I re read about the shaft I immediately ordered a lock out kit and installed both at the same time. But I am unhappy with the shaft because it's out of balance at highway speed. Now I have down time having to go through a bunch of wrenching I don't want to do cause it's cold out. You spend alot of money on something you want quality not headaches.
I ordered red spark plug wires, and received blue wires instead. No invoice in the box. Contacted their customer service day of delivery, still no response as of today's date,12/29/24.
Placed a phone order Sunday with Courtney and was very professional and helpful. Answered my questions and explained the ordering and shipping process,and there was quick delivery.Very happy! Will order again from AM
Placed my order and received confirmation it had shipped by the next morning. Package was at my door within 3 days of placing. Thank you!
I could not beleave I receave so quick, I think it took 3 days now thats service I haven't put it on yet so I can't say any thing about the sound it, but it is a quality built muffler I can say that. I will have to up date this next week.
Ordering was convenient and quick shipping. Can not comment on product as I have not received it yet
This is a great exhaust for those who want that aggressive sound. When it came to installing it only took the shop 30-45 minutes. They did tell me that there was a probability that the parts wouldn't fit due to the manufacturer they said that might have to cut it to make it fit, but there was no need for that. The installment went smooth. This particular exhaust system makes popping noises when down shifting and is loud in general, this is a great for those who are tired of people making fun of their ecoboost. I will admit that this exhaust is LOUD so if you live in an area with a lot of cops I would recommend something less aggressive but in my opinion It is worth the money. Many people have said that my car doesn't even sound like an ecoboost anymore, which is a good thing because not everyone has the money for a 5.0. I would really recommend this system for those who want to their cars to stand out when it comes to sound. Worth the money!
Super easy to shop, purchase, and used an awesome coupon code that saved me $21! Ashley in customer service was spot on and super helpful!
Fast shipping and fantastic! Literally had it shipped to my house in no time at all! Now to put the parts on and cruise around!
Ordered, delivered, then stolen from my mail room:-(
Bought a new set at the establishment that did the install for over double the price that was here.
Left a note for the unsub, hoping they'll return them, but doubtful :-\
Ordered what I thought was a kit for front and rear end links based on title and description of the item I thought it would be both end links for front and both end links for rear. Item is not that and decided to go a different route
Hey Chris,
Thank you for your feedback regarding the Stabilizer bar link that you purchased, I apologize that the description was misleading and totally understand wanting to go a different route. If there is anything else we can assist you with please feel free to reach out to us.
Thank you,
Allison
After struggling on the website for a while, I decided to call the company directly. Rep was very helpful and transaction went smoothly!
This the second time i've paid for 2 day shipping and it's not here yet. Ordered 3/12 i don't need 100 characters i'd like my money back i paid for shipping that's still not here
Hi Connor,
I'm sorry for the delay shipping out your order! I reviewed your account and issued back the 2-day shipping cost back to your original payment method.
Again, I apologize for any inconvenience this caused, and issued a voucher for your next order that can be used online or over the phone. If there is anything else we may assist you with please feel free to reach out to me directly at ext 1320.
Thanks,
Desiree
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.
Hey Chris,
I just left you a voicemail regarding your review above, we did respond to your email yesterday at 3:43 PM EST, it would of came directly from American Muscle, if you could respond to that or return my phone call we would be happy to get you setup with the return authorization for the correct item.
Thank you,
Allison EXT 1896.