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From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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These things were used. The box was all cover in tape.
Great customer service, friendly and helpful staff, easy to use site, and fast shipping.
Always a pleasure ordering from am.
Product was as described.
Fit like a glove.
Fast shipping.
Pretty nice, looks great, better throttle response but some problems, vent tube is to tall, hood won't shut, had to replace rude, and the ball for throttle linkage is too big, had to modify linkage
I was looking for a specific mod and the site walked me through the options to buy exactly what I was looking for. Prices offered were better than elsewhere. Product received was of excellent quality. Instructions included with the part were vague, but the site offered a video which provided detailed step by step and was spot on. I highly recommend and will do all my future business with AmericanMuscle. Thank you!
Fast shipping and easy to follow instructions for install
This is the 2nd time I ordered the American muscle decal and they are so thin that when I installed the 1st one when I went thru the drive thru care wash half of it came off, I ordered the 2nd one and when I was putting it in it was ripping as I pealed the top part away, total junk to me.
I am so sorry to hear that!
If you need assistance with this,
Please feel free to reach out to our customer service.
We are happy to help!
If you have any questions,
Please let us know.
Amy
EXT 1257
Went online, then wanted to call the number given to speak with an "enthusiast". The guy answered. I then told him I wanted his opinion on a product I was going to purchase. (air Filter) He then simply hung up. Nice to have a job that you can work only when you feel like it.
The whole experience was great. From shopping online to my parts arriving on time. Everything was great!
My package got lost immediately after leaving your facility. Customer service fixed the lost item problem and got me a new one on my doorstep within 3 days.
Very good and fast the wing was a little scratched but probably from shipping but over all very good fit and easy install and again the shipping and tracking shipping all fast
I love it. Woke the Beast up! Made me want to get A tune
Great company. Websites easy to use and shows what's available to purchase.
I ordered the entire front break kit. Half of the kit arrived when it was supposed to, the other half is now 5 days late. Called to see if there was any reasonable explanation or remedy. I received no explanation and was offered a 10 dollar voucher... which I declined. The shop has been holding my car for a week now waiting for these parts...
I apologize for your experience.
When items are ordered they ship out of our warehouse closest to you that
Has them available. Sometimes this means items on same order ship from different
Locations and in different boxes.
I hope this helps.
If you have any questions, please let me know.
Amy
EXT 1257
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am sorry to hear that.
I would be happy to speak with you
If you would like to discuss your experience.
Amy
EXT 1257