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From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Used to use them all the time, they are garbage now. Shipping times are so much longer than everywhere else even though they claim "free 2-3 day shipping on 10,000+ parts".
I am so sorry that is your experience!
I see you have been in contact with our
Customer service.
Please, if you would like to discuss your review I would be
Happy to speak with you.
Amy
EXT 1257
This items overall quality is poor.
Rough edges. Scratches immediately
Not with the money
I am sorry to hear that.
I see you have spoken with our customer service.
If you have any questions, please let me know.
Amy
EXT 1257
Amazing day tomorrow and I hope you had a great day at work and I hope you had a great day at work and I hope you had a great day at work and I hope you had a great day at work and I hope you had a great day at work
Great experience shopping for mods for the first time ever. Already placed a second order and am very pleased with my experience overall.
It was easy to order and came pretty fast. One item is back ordered hope we get it soon
The product itself comes in a great package and it looks awesome.
The service was great. Everything was easy to track. And came quickly. Most products that I have used so far have been good except the rear black vinyl for the truck lid. It was not quite the right size Just short about 1/8" on one side. Would have been better with a little extra on all sides that you could either fold over or trim off
Good choice awesome cold air intake I recommend it increased horsepower and torque
The hole in the middle wouldn't go over the hub. I had to Dremel it out to fit. This took about two hours.
I am so sorry to hear that.
If you have any questions or need assistance-
Please let us know.
Amy
EXT 1257
I reached out to customer service about a coupon code not working. Immediately they fixed the problem and went as far as to give me a 20$ voucher. I have had nothing but good experiences with am and will continue so shop here for all my mustang parts
I ordered on a Friday and received it on the very next Saturday. You guys are awesome. Thanks
Paid for one day shipping ended up being the normal 3-5 business days
I am so sorry about that.
I have sent you an email.
Please be on the lookout for that.
Let me know if you have any questions.
Amy
EXT 1257
Great experience and the parts shipped and were delivered quickly
Delivery was fast! The products quality is 10/10. Made the shifter cooler than the stock.
American Muscle was quick to ship my items, I received them sooner than I thought. Everything was in perfect condition and was shipped nicely! Great experience!
What I ordered is what I got and at a great price. I will use AmericanMuscle again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am sorry you had trouble with the shopping cart.
If you would like to discuss, I would be happy to speak
To you about it.
Amy
EXT 1257