On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Wanted to search for a wing/spoiler for my mustang but the dealers were so over priced. Even other if " stores " were to expensive for the oem piece I wanted. American muscle had it for an un beatable price! Happy with them
When I open my package, I noticed the screws were all over the box. When I counted the hardware, I noticed I didn't have the full amount.
I'm a bit older and have never owned a performance car of any kind. Also not a mechanic, although very much inclined. Picked up a 97 Cobra not even a week ago. I'm going to learn. It's going to be fun. Already bought a set of tires lol. Anyways, starting with the basics first. Tires/fluids First purchase from here at breakfast. Caps, wires, (plugs out of stock, understandable). Order received and confirmed, shipped by lunch! Guess I won't be having any wait times for an excuse to take my time. Impressed so far. My bank account is not amused though.
I was very satisfied with the quality and price of this mustang product!
I ordered a spoiler and a front grill. What I didn't know is that I would get a grill with a cut out of a Mustang. I read the description and the reviews, maybe I missed it. After I received the order I had to order a Mustang emblem. The delivery was super fast though.
Ordered GT 500 Spoiler for my 2022 Mustang GT. Fits like a glove and very easy to install.
Great product. It was exactly what I ordered. Received it fast! Would highly recommend in the future.
I received the air raid intake hose/tube in a decent time, install was easy, all the parts where there. I am a little disappointed the hose is plastic and not metal. Also the intake hose was scratched up and the sticker didn't stick and I had to glue it on. The sound didn't change and I can't really tell any difference in performance. The K&N air filter was an easy drop in to the stock air box and came with a sticker that actually sticks.
I am sorry to hear about the issues with that.
If you have questions or need assistance
Please let me know. I would be happy to speak with you about it.
Amy
EXT 1257
Been waiting almost two weeks for parts that were supposed to be in stock and ship next day contacted American muscle no one knows where it's at I will never use American muscle for my my parts again
I am so sorry to hear that.
I reviewed your order and sent you an email.
Please be on the look out for that.
If you have any questions, please let me know.
Amy
EXT 1257
Love American muscle experience has always been great
Shipping was fast, packaged good, and definitely will shop again.
Everything was packaged greatly & the parts were in good condition. I highly recommended them.
The pictures of product installed on costumers cars and videos of installations lowers your hesitant reaction to purchase the product..
Very happy with the purchase made at AM. Itwas my first time buying wheels and tires online and was a bit apprehensive, but glad I pulled the trigger. Fast and easy delivery and everything arrived as expected. Car looks great.
Never had a bad experience on ordering parts from American muscle
Very good, the attendance by chat was very helpful plus help me out for placing the order.
Order an exhaust for my corvette got told shipping in a week after 2 weeks got told a month telling me that are high demand im not buying a honda exhaust
I am sorry to hear about your experience.
I have reviewed your order and it shows your item was delivered.
If you have any questions please let me know.
Amy
Ext 1257
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am sorry to hear that.
If you are missing hardware, please reach out to our customer service so
We can assist you with this.
I have sent you an email as well.
We are happy to help.
Amy
EXT 1257