On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Have not installed yet but will review once done..
Good site for research in determining what components to purchase and also the best price.
Outstanding support! Everything from intuitive website design, DIY videos, and their exceptional customer support!
Overall great experience. Shipped and delivered within a couple days
Very easy to use.I was please how quick i got my stuff.
The online experience was fine despite my lack of computer know-how and patience. The man I talked to on the phone, Christian was superb Thank you.
Only took about 30 minutes to put on. Shipping was fast and came packaged well
2012 Dodge Charger rt AWD. The cr5517 does not fit the v8 awd models. Trying to return the exhaust now.
I am very sorry to hear that.
I see you have spoken with our customer service.
If you have any questions, please let me know.
Amy
EXT 1257
Online shopping is wild. Not a big fan. But they made it easy. By not suggesting other stuff on purchase page. Liked that. I will do it again. Chin spoiler, short throw shifter. And eventually heads cams and better things.
Thank you for your feedback!
That is great to hear.
If you have any questions, please let me know.
Amy
EXT 1257
Amazing, great quality, great product, fast shipping!
The part was shipped and arrived on time. The directions made it easy to install. The car looks great.
All good, thanks. I take my order just in time, thank you
I received my h pipe a day earlier, no damage, everything was well explained as far directions. Great experience with this company.
Ordered my wheels on a Friday and received them the following Thursday...and they look great!
Great service fast delivery always find what I'm looking for
I received wrong metal bracket with my brake pads. I managed to reused the old one
I am very sorry to hear that.
If you have questions or need assitance-
Please reach out to our customer service.
We are happy to help.
Amy
EXT 1257
Was amazed at what these springs did to my car. Delivered quick and got here quicker than I expected. Will definitely be buying more car parts to come.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback!
If you have any questions please let me know.
Amy
EXT 1257