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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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100% happy with my purchase I will definitely shop here again in the future
I ordered the TRO Coil Packs And they have my Zl1 running even stronger I love the performance that it added thank you guys so much Customer for lifeš¤š¾
Great company, customer service is top notch. Package received in an appropriate timeframe.
I made 2 purchases the umbra smoked taillights, which are amazing looking and well fit. But I also purchased the centa v2 diffuser in matte black, they are absolute junk, hundreds of dollars for pieces of plastic, with junk hardware. Needed to assemble and with the cheap matte coating, even the finger prints won't come. It did not fit well, and does not mount well to my vehicle but since I've assembled and drilled. I am stuck with plastic that will eventually break my stock diffuser or dissolve down the road...avoid.
Great! I do wish I could search for convertible specific body parts (such as spoilers) but no big deal
Came faster than originally said. Box had a bit of damage but nothing to serious.
Great website. Full of great products. Love the product overview videos. The installation videos are outstanding. Wide variety of products and prices. And of course... the military discount.
It was a great experience with the phone call from the Sales Associate. He did follow-up promptly to see if I had any other concerns or questions with his quote. I did compare the pricing on Amazon.ca but decided to buy from American Muscle because there was only a $3.00 difference.
I DON'T KNOW WHAT YOU GUYS WERE TRYING TO DO BUT YOUR OLD web SITE WAS VERY EASY TO USE and the new one is horrible.
I am very sorry to hear how you feel about our website.
Your concerns are important to us.
I would be happy to discuss your experience with you.
Please reach out to me directly at EXT 1257.
Thank you.
Amy
Overall they are good just need to adjust them after installing
Easy and very easy to find what I was looking for. Always have a great variety of items for all kinds of Ford Mustang's. In addition, always have competitive pricing.
Excellent product selection, extremely fast shipping. I found the very thing I needed for my 5.0L quickly, that no other Mustang resto site offered, including Late Model Resto.
Amazing and very easy to install added horsepower!
I figured I'd give it a shot since it was only $13, but the installation was a nightmare and once they were on, they just looked cheap. Ended up just tearing them off
I am so very sorry to hear about your decals.
I have reviewed your order and I attempted to reach out to you via phone. Unfortunately, we were unable to connect directly, but I left
You a voicemail.
Please let me know if you have any questions.
Amy
EXT 1257
Took a bit to get the prongs in behind the light. My previous ones I bought had problems with getting water into them only driver side, and I did not get them from this website. Totally worth it with no problems with water getting into them, tight fit, and the seal aligning perfectly with my fender
Thank you so much for your feedback on your Stock Replacement Headlights!
Please feel free to reach out with any questions.
Amy
EXT 1257
I ordered an open box chin spoiler for my mustang hoping to save some money and get a nice part. What I received was a chin spoiler that was literally broken in half. The spoiler was shipped inside of a box with little to no packaging protection in it and the box itself was very obviously and visibly damaged with one end being crushed and a foot long hole in the corner. That box was shipped inside of another larger box with no real damage to it however. My suspicion is the item was returned broken, then AM decided to sell it as open box without actually checking the contents of it. The only redeeming quality of this however is they are accepting a return (which I plan to ship out tonight) of the item however it is store credit only. I knew they only accepted store credit on open box returns but why does this extend to items that were received broken? Is it just a way to guarantee you make SOME money off the broken item? Overall I will likely purchase from them again as they had decent customer service but as this was my first relatively large purchase if it happens again I will likely think twice before buying from them and I more than likely won't purchase open box either.
Thank you for bringing your concerns about your open box chin spoiler to our attention. We've noticed that you've already engaged with one of our customer service representatives regarding this matter.
If you find that there are additional details or if you need further assistance, please don't hesitate to reach out to me at extension 1257.
Amy
Great experience and great quality product to match customer vehicle
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.
I am very sorry to hear about your experience with your Centa VR2 Rear Diffuser.
Please feel free to reach out if you would like to discuss your feedback or if you have any questions.
I would be happy to help.
Amy
EXT 1257