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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Easy on line shopping, fast free delivery for item I bought!
I received my headers and exhaust but have NOT received my pedal commander. It was paid for with the same order. The exhaust box was damaged and had been opened and reclosed.
Super fast and easy thank you so much you guys as always rule!
Last time I ordered a spoiler, the live support lady said it would fit the stock drill holes, but it didn't. Also the website said it would.
Had an amazing experience purchasing from here. First time buyer and will definitely be returning. Spoke with Arthur. F on Customer Support and he was of great help.
Had what I wanted, gave me a veterans discount, ordered it and it showed up!
Received the wrong item twice. Customer service gave up on trying to get me the right item. Then had to create a gallery of photos twice in order to get refund. Bizarre return policy!
We apologize for the inconvenience with your recent order for your Tri-bar pony hat. We understand the frustration of receiving an incorrect item. We're genuinely sorry for any disappointment this has caused.
Should you wish to delve into this matter more deeply, please feel free to reach out to me directly at EXT 1257.
Amy
Web site very user friendly and easy to navigate all the way to checkout. But i ordered blue color arms and got red instead. Other than that great product
Web site very user friendly and easy to navigate all the way to checkout
Weights was being slung around in one of the boxes couple of wheels has 6-8oz, none of the dots match up
Thank you for taking the time to share your feedback with us. We sincerely apologize for any dissatisfaction you may have experienced with your Wheels and tires. We understand that your experience has fallen short of your expectations, and we genuinely regret any frustration this may have caused.
Should you wish to discuss this matter more, please feel free to reach out to me directly at extension 1257.
Amy
I wish there were more complete directions and it wasn't as easy as they said.
Great checkout process, I wish the coupons actually worked though.
I ordered something and it was delivered when expected. Good situation.
No problem ordering and received it very quickly. There site was easy to navagate for what I was looking for.
American muscle was wonderful they helped us confirm my order make sure we got all the right parts and then everything was compatible with my car
Very easy online shopping, always has merchandise in stock, check out process super simple, product is packaged well and shipped as promised
Everything arrived on time and early got them installed the same day they came and the mufflers sound amazing
Thank you so much for reaching out about your experience with your recent order for a Front Strut and Rear Shock Kit with Sway Bar Links. I have reviewed your order and I see that you have spoken with our customer service team regarding this order. Please if you should have any other questions- feel free to reach out to me at extension 1257.
Amy
EXT 1257
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear about your experience with your spoiler. I see that you have returned that one and have purchased another one.
Please feel free to reach out if you have any questions or concerns with your spoiler. I would be happy to speak with you about your experience.
Amy
EXT 1257