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From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Simple ordering and always has extra information when needed.
Shipping was incredibly quick. Had my parts writhing two days of ordering and out them in same day of arrival. Perfect system if you are in need for replacements ASAP. Great quality items sold on this site and purchasing was a smooth ride.
Great service and good price and fast shipping. The service was great, and easy to use.
I got another brand that seems to go out early.when it does it is hard to diagnose. Then get a little light that electro magnetic will turn on. 33 dollars and I had number 5 bank out. Yhat other company would not sale one. So American Muscle yo the rescue. My 392 back o the road. Took about 1.3 hours. Super tight fit which I am glad..
My third purchase and awaiting delivery. Past ones have been accurate and professional.
My experience with American muscle co. Has been amazing they always reach out with good promotions and discounts on products and that's we all love.
Great deal. No issues. Shipped and received fast. Installed with no issues.
Ordered item on 5/15/24 and was listed as in stock item. For one price shipping would have been next day delivery and for less the day after. Opted for the cheaper and it said it would arrive on Frriday 17.Next day got email stating your package has shipped so checked it and a label was printed with a tracking # and a message that said we can't give an arrival time until item checks in. Long story short was supposed to have Friday and had not been sent yet. Didn't show up till the following Wednesday 5/22/24 On top of that the day after i purchased this they put it on sale so it was at a cheaper price before i received it and should have been refunded the difference.
Just bought a 2018 GT Performance Package Mustang and ready to customize it. AM has so many options and financing available to get me started.
Always excellent never any complaints always on time and excellent service
Parts arrived on time and thank you. Also I'm very thankful for checking and making sure that we got our order
Fast shipping love the product fits perfect would highly recommend great customer service great email support and response times great great great awesome love it
I dealt with a customer service representative Darrell. Great customer service and helpful in my choosing my new exhaust. Will call him again in the future when
I need soo
Waste of time, better off ordering your parts from the manufacturer.
Hi Daniel,
Really sorry to hear that you were not happy with your experience with your order for your panhard bar and control arms.
You have a voicemail from me and I hope to hear back from you to discuss your order and what went wrong.
I would like the opportunity to make this right for you.
Amy
EXT 1257
Easy to use site. Great service. I made a mistake. The staff caught my mistake and helped me correct it.
I received my order packaged very well and free of damage. The install was easier with two people because the template was a little off for the hole placement but with a little help and force we got it in. The adhesive wasn't really useful because the spoiler doesn't sit on the trunk but rather hovers over it a little. Overall I am please and it looks really good on my car.
Great selection. Great price. Great history of purchasing as items are shipped on time and parts fit.
Quick delivery with easy installation. It's plastic but you can't really tell. Had more than enough supplies for the install- I appreciate the extras. Fits like a dream.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Doug!
Thank you for reaching out with feedback about shipping. I see that your fuse box cover was delivered and I apologize for any delay with shipping that occurred.
If you have any questions or if you would like to discuss your experience, please feel free to reach out to me directly at extension 1257.
I would be happy to speak with you.
Amy