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AmericanMuscleReviews 9,104

4.5

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From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

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This company responds to reviews on average within 5 days

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34,608 reviews

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Texas
2 reviews
0 helpful votes
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It was great
July 8, 2024

Easy to find my part and it showed up in great time and fit right on

Date of experience: June 28, 2024
Texas
1 review
0 helpful votes
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Great prices, fast shipping
July 8, 2024

Products are great, decent priced even for the house brand stuff. Shipping was fast, in the day of Amazon we are all spoiled by over night or 2 day shipping. But American Muscle is on par with Amazon. No issues, everything fit as expected.

Date of experience: June 28, 2024
Arizona
1 review
0 helpful votes
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Exactly what the product showed
July 8, 2024

My product went on perfectly no struggles and it looks amazing!

Date of experience: June 28, 2024
Missouri
2 reviews
0 helpful votes
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Slip Slidin' Away
July 8, 2024

The instructions were a little vague based on my particular year and model but...nothing you can't figure out. The reason for 4 stars is...they don't mention that the filter is soooo oily that no matter what you do it slips off the connector. A search only was easy enough...clean the connecting part of the filter with alcohol and rough-up the two connecting surfaces with sandpaper, (I also sprayed a little hairspray on the connector and the connecting part of the filter...so far, the dang thing has stayed on.

Now for the good...the car sounds the same idling but whoa...when you get on it...a much deeper sound and the acceleration seems quicker as well...the CAI was easily worth the cost.

Date of experience: June 28, 2024
Ohio
1 review
0 helpful votes
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Excellent service
July 8, 2024

I bought after market axle-back mufflers was very happy with the service and very happy when I called the manufacturer to ask specific questions. I will use American Muscle for any of my 2013 Mustang GT /CS conv needs.

Date of experience: June 28, 2024
Alabama
1 review
0 helpful votes
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Quality and Quick
July 8, 2024

Out of the few purchases I have made so far, both have arrived within good time and the products themselves have been phenomenal quality as far as I can tell.

Date of experience: June 28, 2024
Puerto Rico
1 review
0 helpful votes
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42-54767329
July 8, 2024

Hi please call me at *******301 milton to tell you what happen

Date of experience: June 28, 2024
Support R. AmericanMuscle Rep
over a year old

Milton,

I would be happy to speak with you about your wheels.
I tried to reach out to you over the phone but it seems the number provided is an international
Phone number and sadly we cannot make international calls.
Please feel free to contact me at EXT 1257.
I would be happy to speak with you.

Amy

Maryland
1 review
0 helpful votes
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Quick shipping and delivery
July 8, 2024

My package arrived very quick as I a couple state from their shipping point. My packaged arrived on time and arrived in about 2 days and.

Date of experience: June 28, 2024
Texas
1 review
0 helpful votes
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Good
July 7, 2024
Updated review

I noticed several times when I called for part info the American Muscle rep was less than professional, argumentative and short tempered.

Date of experience: June 27, 2024

Don't use this Company!
June 5, 2022
Previous review

First a received the wrong part. Then, a supervisor tells me he'd overnight another part. Then, days later I was told my part was lost. Then, they say they're overnight me another part. I've yet to receive my ordered part. I've been without transportation due to the impompetence of this company. I honestly think they are hiring cheap labor with less than a high school degree.

Date of experience: May 6, 2022
Tennessee
2 reviews
0 helpful votes
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One piece alum drive shaft
July 7, 2024
Updated review

Easy to order, fast shipping, and perfect fitment.
American muscle makes it easy to keep up with shipment tracking.

Date of experience: June 27, 2024

Fast easy shopping
October 27, 2023
Previous review

Fast easy shopping

Date of experience: October 27, 2023
Florida
1 review
0 helpful votes
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Ordered a ring and pinion. It was pre used but was suppose to be in excellent condition. They were packaged terrible and in box loosely. Just had brown paper over the top of them. Pinion gear was chipped off the edges on a couple of spots. Contacted am. They gave me 10.00 credit For my trouble. I spent more then that in tape and gas taking them to FedEx to ship back. I won't be using that 10.00 credit and I'll use any other company before I use american muscle ever again.

Date of experience: June 27, 2024
Virginia
1 review
0 helpful votes
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Cheap plastic dont buy
July 7, 2024

I can look at this bumper kit and can tell off the rip its not gonna fit, hope yall give refunds….

Date of experience: June 27, 2024
New York
2 reviews
0 helpful votes
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Great prices and service!
July 7, 2024

Nobody beats American Muscle! I highly recommend AM to anyone that's looking to mod their mustangs, Great competitive prices and service.

Date of experience: June 27, 2024
Ohio
1 review
0 helpful votes
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Bait & Switch
July 7, 2024

I ordered a 6-gage instrument cluster in April 2023 for $404. It is now June 27 2024 and still do not have it. They have now decided to cancel the order and tell me to try to order it again at $899. I have called several times in the past year and every time I have, they told me that it would be shipping in a few weeks. The website says it's in stock, the sales team says it's in stock, but service tells me it's not. It is the same part number.

Date of experience: June 27, 2024
Arizona
1 review
0 helpful votes
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Tire rods
July 7, 2024

The purchase process was smooth. The part came in on time and fit my 04 mustang perfectly

Date of experience: June 27, 2024
Ohio
1 review
0 helpful votes
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Product
July 7, 2024

I've always had a good experience with this company… the prices are reasonable!

Date of experience: June 27, 2024
Nebraska
1 review
0 helpful votes
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Very good
July 6, 2024

Order came in on time and the box wasn't roughed up. All parts inside were clean and in great condition.

Date of experience: June 26, 2024
New Jersey
1 review
0 helpful votes
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Easy Parts
July 6, 2024

One thing I love about this site is how easy it is to plug in your cars make and model and you have a huge compilation of parts that will fit your car. The process is easy and seamless. I received my part fast and in great condition I can't wait to install soon!

Date of experience: June 26, 2024
Texas
1 review
0 helpful votes
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Great
July 6, 2024

Excellent service and experience. Definitely be ordering more from y'all.

Date of experience: June 26, 2024
California
1 review
0 helpful votes
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Excellent
July 6, 2024

The service rep was very knowledgeable and helpful with my payment method

Date of experience: June 26, 2024