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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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Awesome! Ordered at night and was delivered in the next two days! Delivery guy was nice as well hiding the delivery in the back!
Website is well put together. Viewing the parts and seeing how other customers are using the product is very useful. Ordering is easy and shipping is fast.
Fast shipping got everything in a flash,one of the item was open box with some wear but managed to get it back in shape and I'm satisfied with the result
Driver and passenger side floor mats fit like a glove. The mats are not flimsy and will last the rain, dirt and sand from shoes. Highly recommend. Description was spot on. Delivery was fast and on time. Anything for our 2010 Glass Top Mustang GT!
Was sent the wrong stuff, not what I expected and I haven't heard anything after sent back the wrong stuff
I order these and they came like a week later. I didn't put it in yet but soon I was wondering there are these lil bumps ( burrs) on it I don't know if that's supposed to be on there
Thanks American Muscle! My cold air kit was the cheapest price I could find and it shipped for free.
Day by day updates on tracking all the way up to delivery along with an inquiry of delivery on time
Ordering is easy, do wish it was easier to find info and install on some products. I'm not in during business hours so would like to email or leave a message? Maybe u can I just haven't found out yet.
Immediate throttle response. Got more of that scat pack kick now I love it!
Your company sent me a totally wrong item meant for someone that owns a Camaro. The return process is a pain and can't believe you won't send my paid for item till you get the wrongly sent item back. Don't think I will ever buy from your company again!
Always very easy as shopping is my vehicle specific.
Great experience easy to use website and received my muffler within the time mentioned
Easy ordering after finding parts at a reasonable price. Shipping is quick and reliable.
I made at least 5 calls to Scott my customer service representative before finally deciding on my wheel and tire package. Scott was awesome and they look amazing and got here right on time. Couldn't ask for better service. Thanks American Muscle and thanks Scott, I'm super happy and will continue to shop for more products.
Liked how everything was packed so nothing could get scratched or damaged.
Always enough dealing with the company service is great and the information they provide is worth while
This muffler sounds great has deep aggressive tone which is what I wanted
I wanted a metal fuel door without 5.0, GT, or any other inscription... plain (other than the shinny set screws). I also did not want to pay 3 digits $$. The MMD Billet Aluminum Fuel Door; Black fuel door fit my wish.
Have been a customer for many years the only negative experience I've had has been with the shipping carrier fed ex on several occasions.
Good selection of hard to find products for good prices. Fast service and products arrived on time free of damages.
It was simple accurate and on time. I am completely satisfied with this company.
Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.
So sorry that you were sent the incorrect clutch kit Jose.
I see that we have sent out your replacement and it was delivered to you.
I tried to call you to make sure all was well with your replacement. I am so sorry
I missed you. Please feel free to contact me at EXT 1257.
I hope to hear from you soon!
Amy