Overview
AmericanMuscle has a rating of 4.2 stars from 7,731 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AmericanMuscle most frequently mention customer service, great experience and fast delivery. AmericanMuscle ranks 7th among Auto Parts sites.
Instant Feedback
This is the second time I ordered the distressed flag decals. I had problems several years ago but made it work. I just got the same ones for another car and this time was even worse. Followed directions to the letter. 85 degrees outside. The decal doesn't release from the paper. It sticks so bad that the decal rips. I've done lots of decals before but never any this difficult.
Cover doesn't fit.
Customer Service says it does.
Too short and not wide enough. I ordered for 2023 Dodge Charger Scat Pack Widebody. Part delivered ìs for a Challenger #1500
Hello Bruce,
I'm sorry your car cover does not fit. I called and left a voicemail, but wanted to follow up with more information here. I reviewed your order and started a return since it was too short and not wide enough. You'll receive an email asking for photos, once the photos are uploaded we can get a return label. If you decide to keep it, the photo request expires on 1/6/25.
Again, I would like to apologize for any inconvenience this may have caused you, and issued a voucher for your next order that can be used online or over the phone. If there is anything else we may assist you with please feel free to reach out to me directly at ext 1320.
Thanks,
Desiree
One of the easiest on-line after market platforms for automotive parts & accessories. Excellent choice of quality products.
I had requested a set of used rims and they sent me new ones to charge me more. Stay away from this company.
Estabaliz,
I have left a follow up voice mail as well as an email regarding your review, at your earliest convenience please return my call or respond to the email. I look forward to assisting you.
Thank you
Kelly 1395
Amazing totally thought it would take longer but it didn't experience so far is a ten now let's see what the product is once I install everything
I have bought several things from you guys in the past couple of months first of all I just ordered a new set of headlights LED installed them as soon as I get them today go to turn them on the right one all it does is blink will not stay on not unless you hold the wire Secondly, it was two days late, which I understand that you cannot control FedEx, thirdly I purchased an American muscle antenna to replace my stock one, but upon receiving and installing it, it does not work at all nothing but static I had to reinstall my old one just so that I can listen to the radio. I understand that you do not control all the craftsmanship but where is the equality control? Nowadays money just does not grow on trees. I would love for someone to please call me or email me back with a solution, please.
Hello Mike,
I just sent you a follow up email per your request in hopes to discuss your orders and see what I can do for you.
I look forward to hearing from you,
Allison
I ordered some smoked rear side markers, smoked third brake light, and smoked front turn signals for 2005 mustang GT. Now, I haven't put them in yet, but the first two items are as advertised as everything else I've ordered from AM has been. The front turn signals on the other hand, don't match the pictures from the website and won't fit my bumper in any way. I'm working on getting a return shipping label as I write this, but I have no reason to think they won't rectify the situation.
Hello Johnwesley,
I located your order for the Turn Signal Lights and see that the return is being processed at this time with our vendor directly, please keep an eye on your email for further communication regarding your return, and receiving your label.
Thank you,
Allison
Great help from knowledgeable people, but I don't understand why there's Dodge Challenger parts on the Mustang site, can you take them off and put more Mustang parts in their place? Leave the Challenger parts on the Dodge site
I never have a problem with ordering from here it's my go to but I have received the wrong sized parts and want to return them
The product was exactly what I wanted the finished color and looks great I would definitely recommend your services to anyone who asks me about where I got it from,again thanks and it really brought out my car appearance
The experience dealing with American Muscle is very good. They're very helpful and knowledgeable. Thanks again.
Quick and easy checkout. Delivery was fast and everything was in perfect condition. I would highly recommend American Muscle for all of your parts needs.
Back rotors came on time, front rotors came a day late and I never got my free gift with the purchase
Everything was perfect until my parts are put in the hands of the y'all's shipping department. I was supposed to get all my parts today but it looks like the Thursday guarantee for shipping is just misleading. This isn't the first tilme shipping was later than agreed upon. It's a shame I live 5 miles away from summit racing and still choose to do Business with American
Muscle. I think it's time for me to reconsider and just buying local at Summit I'd be highly upset if I had an appointment to get my
Clutch and all the other parts I bought install tomorrow. Not sure why the mixup
On y'all's shirking date but if I can't
Get a part on the day which
Is agreed upon I would assume
That would be the easies part of the transaction. Not sure if it's lack of manpower or just poor business etiquette.
Hello Jason,
I just left you a voicemail going into detail regarding your review, I apologize for the delay please feel free to give me a call back when you can.
Thank you,
Allison
My only concern is if it can be made a little more clear that the 10 percent coupon on the item page is only for full price. Although my item wasn't as expensive as other items it was a little discouraging that i couldn't apply my 10 percent off on open box items. Other than this i'm pretty happy with the follow up email i received about an opportunity to recieve store credit for submitting an installation video
Ordered CDCstyling light bar for my mustang. Did not have product. Refunded my money. Ordered MMD styling bar and it fits and looks like $#*!. $700 CAD for this piece of trash
I call regarding a Cobbs tuner. My question was answered and customer service was excellent. Fast shipping. Definitely recommend shopping for all your parts here.
I experienced multiple delays even with paying for express shipping I was also told it got lost in transit and then the package ended up showing up the next day.
Hi Rafael,
Thank yo for responding to my follow up on your review. It was my pleasure assisrting you.
Kelly
I am really trying to like you guys but each order I place I get multiple emails to the same address asking me for a review right after I order thevpart(s). I can't review when it takes way too long to ship an open box item. By definition that means IT IS IN STOCK. Get it shipped so I can touchy feely the parts and install then so I can give you a real review. Please. Thank you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Chuck,
Thank you for taking my call today! If you need anything else don't hesitate to reach out to me.
Thanks,
Desiree