Amazon Prime

I can't express into words how great Amazon is. They don't mess around. Good deals, free shipping. Amazon is very customer friendly, even if you royally **** up.

I moved states (military) and accidentally sent 3 items to my house in the other state. I thought I was ****ed, called up Amazon about it. They contacted the UPS/FEDX both for me and sorted it all out! AND they refunded my items that day!

Will never shop on another website besides Amazon.

For the past 9 months or so, I have noticed that the Prime filter and label is useless. When in a hurry, I use the Prime filter to only browse items that I know will arrive within 2 days. I then purchase the items and check out. Only later, on my email receipt do I notice that the shipping is 3-20 days, not the two days promised by Prime. At first I thought the mistake was mine, but as I continued to shop and continued to only add items to my cart that were labelled shipping via Prime, I noticed this was a common occurrence. Looks like Amazon is engaging in a bait and switch, which I don't appreciate. I pay for Prime to get 2 day shipping. If I knew shipping speed for crayons or school notebooks was actually 20 +days, I would never buy them on Amazon.

Saying good bye Amazon Prime! Think about this for a moment...what do you really get for $147. And some odd cents, if we round up that $150.00!
I have to go to the post office to pick up my Amazon prime packages, Post Office won't deliver package to my door! So I am saying Good Bye to Amazon Prime for good!
At this time so many people are having problems paying bills! Look at Grocery bills heating cost and I haven even said anything about Gas prices!
So please, just say no to Amazon Prime!

Delivering time is ok but every time I order a book it comes damaged, just like receiving an old one product. You should wrap the books in bubble or protection before you ship books I have been having a problem almost every single time.

Getting Amazon Prime is one of the BEST things I could have done as an online shopper. I can place an order knowing that most of my items will come to me in less then 3 days. Paying the price to become a prime member is more than worth it. It's not just the fast and free delivery that's included, but the music, movie and video streaming as well as the audible books. It's worth it! If you place online orders that you need in a hurry, you can see for yourself online that the cost of shipping is often more than the items themselves. NOT WITH PRIME! Pay the fee man!

Every time that I contact Amazon with an order issue they respond politely and always take care of the issue. Many times they do not even request that you return the item, but still, return your payment!

I have recently begun buying more and more online from Amazon. It is easy to find what Im looking at very reasonable prices. I also have had great luck with the shipping. I have Prime and I hardly ever have to wait more than a few days. Anytime I have returned something, it has been no questions asked. I trust Amazon for online shopping more than most places and will continue with their service.

Amazon put the funds they attempted to steal from me back into my bank account.

I recommend removing your payment cards from your "wallet" in your Amazon account, especially if you have not made any purchases from Amazon in a while.

Not only do you get free movies and TV shows, you get 2 day shipping and access to Prime Pantry. They usually always deliver on time, I have never had a problem, and for things I don't need right away I can choose standard shipping in order to receive a $1 credit. I highly recommend it.

I love Amazon Prime for its speedy shipping, no question asked refund policy, plus the extra features on prime video and music. The free shipping makes shopping very convenient. Definitely worth the money!

I have had Amazon Prime for around three years now. As the majority reason for people getting Prime is for the two-day shipping, I'll focus on that.

Delivery: It's two days from shipment, not from ordering.
Returns: You may have to pay for return shipping if you simply change your mind and send an item back.
Third-Parties: If the item is not fulfilled by Amazon, you don't get Prime shipping.

I have been a Prime member for years but their policys have been changing for the worse. I no longer get the speedy 2 day free delivery. Sometimes 3-4 days. I have paid extra for next day delivery on more than one occasion only to get my item a week latter. When I complain to Amazon they say that it was in fact shipped next day( but didn't ship out for 3 or 4 days after I ordered) so they will not refund the extra money. I have also left some bad reviews because of this only to have Amazon not post them.

I was a big fan of Prime. Now it's terrible. Get two day shipping they claim...that used to work, now it's more like 8 day shipping if they don't lose it.

Customer service is terrible, shipping is terrible, prime video is terrible.

I've subscribed to Walmart Plus. Same day delivery for most stuff, free shipping for all else and it's significantly cheaper. They also have Paramount plus for free. Sure, Paramount plus isn't great, but it's better than Prime Video.

Amazon sucks now.

I have purchased few items in the past forever ago from them( paid In full) -then I noticed recently o. My bank statements - that they were charging around $12.00 each month - for some sort of " membership". I have never agreed nor did I ever sign up for any " membership" through them. I called them and requested explanation - no reasonable explanation was given other than the fact that I got " memenership" with them... very frustrating, I reported this fraud to my card services, and new card is on the way because of this fraud. Very annoying... i recommend staying away from them and never give them your financial info!

I have been using Amazon for a while now. I will say when I have a product issue, they have taken care of it fast. Recently, my order was lost in transit. Amazon sent me a replacement within 2 days of contacting them. They really do value their customers.

We've had our Prime account for a few years now and we love it. We've purchased all kinds of things including movies, music, craft supplies, shoes, etc. we love the convenience of shopping when we have time and having our purchases delivered to our door. It definitely makes our busy lives easier to manage.

After years of being an Amazon Prime member - buying and returning items with no problem, we have noticed a disturbing trend in the last six months. After issuing a credit, they have re-billed the amount credited stating they never received the return. Of course, the burden of proof is on us, and we have had to gather the pertinent information, make a call, and provided proof of our return. Coincidentally, it appears the returns that have been questioned have often been returned to Whole Foods, Kohl's, or the return was shipped to a local warehouse. The point of this post is to be aware! Amazon appears to be losing its focus on customer service.

I open the plastic bag went to place the black 209 xl in my printer, removed the safety and covered my hand, into my HP printer and on the tile in office. I called Amazon where sorry there is nothing Amazon will. Can,t get ink off my hands, I have replace my printer and get on my hands and knees and hopefully can get the black ink off the tile.thinking of returning my chase prime card, checking out Walmart,Sam's club and ebay. Poor business Amazon, everyone beware something goes wrong there not professional enough cover damages from there products
Berl. California

Amazon Prime repackaging was sloppy. Couldn't order two sets of towels at once. Had to order separately. Came in two separate boxes on two different days. However the towels were exactly as described! Beautiful, plush, egyptian cotton.

When I first heard about paying to have Amazon prime I scoffed at that. I am a deal hunter by nature and added fees sounded ridiculously unnecessary. I got a student discount though and was able to try it at half price. I have to say I use it ALL the time. I love the 2-day shipping (usually makes it), the easy and often free returns, the television and movies to watch, the music to listen to, the early sale access, and the customer service is top notch. A few times I had a complaint they squared me away in minutes. I even had an item break shortly after I received it and they took it back no questions asked. They refund you as soon as you ship the item back as well. I know there is more they offer. I feel that it makes this a good deal esp if you are always purchasing items online. If you bought a music subscription service or tv/movie service it would also easily cost as much or more than this alone.

Always can depend on 2 day shipping being 2 days. Dont hesitate because shipping is free with prime. The one time they DID screw up they bent over backwards to make it right. Didnt receive an item I NEEDED on time. They sent it out again- at no charge- and refunded my $ for the first shipment without me even asking. Turns out the USPS delivered the item to the house across the street by mistake. When I told amazon, they told me to just keep it. Rare to find customer service that is so eager to please their customer. They are my go to app for just about everything.

Amazon Prime is one of the best services. I live in Natomas and with such a busy lifestyle not always able to go to the store Amazon Prime makes it so easy. You can order grocery items from the Prime Pantry which most times are priced better than at the store and receive them within a couple hours same day. This is so convenient and good quality items, name brands even. Love Amazon Prime

I have a Walmart in my town and that's about it. So when ever I need anything and no time to drive 2 hours to the city I go to Amazon. With Amazon Prime I get it in two days. You just can't beat it. We started our account when building a house as we knew we would need a lot of items that are overpriced in town. It has been 3 years and I have not canceled my membership. It is well worth the yearly fee. Also we get to watch the free prime movies. If they were a bit better with categorizing so you could browse easier we would use them more than Netflix. Currently unless I know the show I want to watch I head over to Netflix instead.