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Very confusing when using virtual showing and trying to order. You have to X out of that page instead of being able to continue! Chat says to hit the order glasses button but I could not find that!
Odd questions - too many questions without explanation! I wanted scratch-resistant, but was not offered separately!
I have had to return several items (due to the wrong size/my mistake) and I have never had a problem. They also, refund my purchase and tell me to keep the item! I have given them all to local shelters. Thank you Chewy!
Tip for consumers:
Great site - cost (OK) - shipping over $45.00 is free, Returns and customer service reps = A++.
Products used:
Dog food, treats, toys, etc.
Every time that I contact Amazon with an order issue they respond politely and always take care of the issue. Many times they do not even request that you return the item, but still, return your payment!
Tip for consumers:
Contact them and choose the "Call Me" option!
Products used:
Many - electronics, toys, etc.
I have a BBB complaint and an FCC complaint against them. BBB has them rated A+ even though they only have 1 star and a 1.07% satisfaction rating! The FCC has given them 14 days to respond! I have been contacted by 5 different spectrum employees about my complaint and 3 letters! They do not help you at all and put up a defense since I complained to the BBB and FCC about their monopoly in this area!
Tip for consumers:
Get internet from anyone but Spectrum if you can. The problem is that they buy out their competition, or run them out of business! Then they have a monopoly and charge whatever they want!!
Products used:
Internet
James M.'s review of spectrum.com earned a Very Helpful vote
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I am probably to new to this site to have an opinion...I just hope these come sooner than later...
