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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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I buy just about everything for my entertainment... somethings i've bought were as cheap as 1 cent... i don't think i've ever spent more then 30 dollars on one item there before...
I have shopped at Amazon since I can remember online shopping at all. I've always had good experiences, the customer service is good, though difficult to speak with on the phone (they try to avoid phone customer service).
Shipping is often free, though there are sellers on there that charge extra for shipping... it depends on the product.
Recently I noticed that return shipping is being charged, if you just "didn't like it"... if it is in any way their mistake, they pay for return shipping.
Not bad!
Have bought many an item from Amazon, they always have had great service and top notch sellers!
Amazon is a great place to find just about everything, I also use it a lot to do price comparisons... very helpful :)
I have been using/shopping at Amazon.com for several years. I LOVE it! I almost always go to Amazon first when looking for books or music. Their prices and shipping times are amazing!
Always spot-on. They have sooo much to offer, and much with free shipping. Extremely fast shipping as items come from a warehouse close to you. No sales tax in CA, either. :)
I have never had a problem with amazon.com, they are amazing and actually ship things when they say they are going to.
Who doesn't love Amazon.com? They have almost every product on the entire earth and ship very fast. The business intelligence feature of the site provides you with additional products you may be interested in or what other people have purchased.
I bought a digital video camera and paired it with the perfect tripod for cheap! I read online that the Amazon.com profit margin is somewhere between 1.5 - 3% on each item that they sell. This is how they are able to offer such low prices on everything.
Big time amazon fan and a prime member. Highly recommend the site to purchase almost anything you need.
You can find some really good, legal finds for entertainment dvds on Amazon. Buying used is sometimes a great option that can save you a ton of dough. At least it is legal, reliable and easy to find!
I bought a camera on May the 10th. I did not received my camera and they stole my money... Until now, they have not CREDIT the charged...
Never ever work with this company!
I bought my first book online with Amazon and they're still the best place to go. With their eBook reader, it's a great alternative to paperbacks or hardcovers and the quality of the text is very good.
Fay
Ive purchased from amazon about 3-4 times can't remember. I found just about everything i was looking for on here. But there was this one time i ordered some victorian lace gloves for a costume party seller didnt say they were fingerless he even had a picture of the gloves and trust me the picture wasnt fingerless gloves. Will i order from amazon again yes i will
Extremely RUDE & DISHONEST, website said the camera was in stock, it was not. 6/1/10 I called to cancel & the guy hung up on me, so I sent an e-mail to cancel the order. 6/11/10 I noticed my credit card had been billed even though I had cancelled my order 6/1, e-mailed them again. 6/14/10 Called the credit card company & they called PRIMO / US1PHOTO with me on the phone as well, the guy said they would reverse the charges within 24-48 hours. 6/28/10 Called the credit card company again as the charges still had not been reversed. Will never use them - AWFUL!
I have bought a lot of books from Amazon. Good think about them is that you can then turn around and sell the book when you are done. I actually made a few dollars. Better then DISCOUNT BOOK SALE (http://www.discountbooksale.com/) - stay away from them!
Nothing like unlocked cell phones so you can stay and not break that damn contract with your phone company just to get the phone you really want. Their unlocked phones work well with verizon in NYC at least so I am putting a good vote in for the websites. The price was fairly cheap too.
These guys are the WORSE shopping experience I have ever had. We had to cancel our credit card and file a dispute. They called us after a couple of days to try to cross sell accessories at 2-3 times the actual price. They never give you order number or a tracking number and simply LIE thorugh their teeth. Anyone who has been swindeled by these guys they are registered to a Wesnick Inc. in Albany, NY. Here is the URL to state entity information for $5 state of NY will give you the name of the registered owner http://tinyurl.com/2ukebym - I will pay to get the name of this bozo and call him at home and give him a little grief at dinner time.
100% refunds always. Prompt and courteous. Best place to buy.
The best site to shop on, and even if you don't buy it here, the research will save you money. I always start here so I know what the real price of something is.
Awful, just awful. I ordered my camera only to have somebody call back and tell my wife that the order had been canceled because they didn't accept Amex (which their website says it does). So we spent a half-hour on the phone waiting for a rep to change the credit card only to have them tell us "that camera isn't available." This is a common Canon Rebel T2i that is listed on their site as "in stock";.
This is a slimy operation. Avoid them like the plague that they are.
Great prices and great service. Shipment was late, due to one item on back order, but when I called they sent the first part right away--no extra charges. Great selection of gizoms for IPhone--
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members