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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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I Like Amazon its a good website.
I mostly buy books
But for Christmas i bought my mom a camera.
The Price was good and it looked Great.
Upon Receiving it
I was Happy the camera was sleek and Perfect.
The shipping was fast as always.
I use amazon like i said before mostly for books but i am always happy.
Keep it up Amazon.
Sincerely
A happy Customer :)
I have ordered books and other gadgets from Amazon for almost two or three years. The product are always fine with good packaging. The shipment is very fast as well. I never once get disappointed. Will purchase more in the future. Guys, great jobs. Thanks.
I LOVE AMAZON! I've placed literally hundreds of orders over the last five years or so, and I'm now a prime member. Their service is quick, their billing is accurate, and they really care about whether or not their customers are satisfied. I haven't had any problems with orders that were actually amazon's fault. A couple shipping issues, and one problem that was a result of living in a bad neighborhood, and amazon has gone above and beyond to correct the problem, even when they didn't cause the problem. I am a forever amazon.com customer. If I'm going to order something on the internet because I can't find it locally, I ALWAYS check amazon first, because if they have what I need, it is always the most hassle-free way for me to get it. Love amazon. LOVE IT!
I have been buying regularly from amazon for 3 years now and any problems have normally been courier based. I will be using it a lot this holiday season. I am huge fan of the one stop shop mentality I can track my orders check when it was I ordered something to see if its still in warranty etc.
Amazon is a lifestyle choice for me. I don't like to shop but Amazon has made it a lot easier.
I love Amazon. It so much more than just books now. I've purchased boots, drug store type items, food items, electronics, kitchen items and yes books too from Amazon. All at great prices and usually with free shipping. I can't recall single issue I ever had with an Amazon purchase or an Amazon Marketplace purchase. On more than one occasion I've been shopping for an item on a different site then I'll check Amazon just for comparison and Amazon is the cheaper option. Plus I love it for online movie and tv show rentals/buy. It has a more current slections than Hulu.com. If you haven't checked out Amazon in awhile, you should take a look.
1. Video On Demand: they are trying to compete with netflix/itunes/etc, but here is the problem... while they do have a great selection and reasonable prices the quality of the video cannot even begin to compare to that of netflix or itunes right now. Plus they somehow lack the ability to buffer the video, so if your connection slows during playback the entire video stops. This never has happened to me on netflix or itunes. Did I mention this was on a T1 line? They give you the option to download the movie to your PC if the connection is too slow, but here is the catch, if you started watching the video already you have to pay AGAIN to download the video. So make sure you test out their connection before you pay for their VOD services, my T1 line was too slow for them. I give them a meh rating as of 12/2010 but hope in the future they get their act together. They clearly rolled this out before it was ready in hopes to gain market share of the VOD services.
2. Kindle: here I give amazon a full heart, for books they are doing it right. Very seemless and easy to use. Almost magical in the way you can be reading a book within minutes.
3. books/DVDs: here again they deserve a full heart. Fast service and I do much of my xmas shopping here.
I love Amazon.com. They offer excellent promotions. I always compare prices, so I don't just buy from Amazon because they offer free shipping. I have liked the fact that they offer excellent products and the fast free shipping is a bonus. I also like the fact I can read reviews of products. I repeat, I always compare prices.
I have used Amazon.com for several years with no problems. I always order from highly rated users and I always read the reviews. Many times I can order an item and can have it delivered for free. It's come in handy for homeschooling books and supplies. I trust Amazon.com when I buy online.
Love this site. Ordered many things from this site. You can read reviews about this site and their products. There are many places within amazon to buy things,( i mean you can choose from who u buy that item and some prices may be cheap or expensive) excellent site to buy things from, pretty much anything
I have bought goods from Amazon for some 5 years and in several different countries and I have always found there to be very good service. You can read reviews on products and on different suppliers and there is usually a very good range of products with good value prices. Make sure you take the delivery cost into account when choosing a product.
I've shopped from here several times and each time has been a good experience. I can track my orders and they've all been on time. My products have all been exactly what I've ordered. I will be using them again.!
I usually have a pretty good experience with Amazon. Every now and again they are unable to fulfill an item in my order, but thankfully that doesn't happen too often. On the other hand, they have never gotten my order wrong and my stuff is usually sent in a timely manner. I have never had to contact customer service. I am well pleased and will continue to order from Amazon.
One of the websites AMAZON advertised cheated me out of $105. AMAZON not only didn't care, but didn't want to collect any info about this co. So, this company can continue to rip off an untold number of customers and AMAZON will continue to let them advertise on their site.
I adore Amazon. From 1 click shopping, to the extensive reviews of sellers, to the competitive pricing- it's hard not to do all my online shopping here.
I've had great experiences with Amazon, and when one of their sellers did not come through on a product for me, Amazon was extremely helpful.
RUN LIKE HELL FROM THIS VENDOR!
I saw the bad reviews, but the Canon SX210 seemed like an awesome deal. Never got the camera, all of the run-arounds like you've read from the other customers. The refused to refund my money and stated that I would have to get my money back from the credit card company. That sometimes takes weeks and I was only trying to get a camera to go on vacation and didn't have much time. Luckily, paypal got my hard-earned money back and I was able to purchase the camera elsewhere from a reputable, authorized Canon dealer... STAY AWAY FROM PRIMO!
I've been shopping on Amazon for 5 years now. Only a couple of sales went badly, but on both occasions, Amazon stepped in themselves, and made them right. Great, prompt customer service. I am very leary of shopping sites, but Amazon is the best.
This is my all time favorite website because you can actually find everyything under the sun, which is their slogan. I can shop for housewares, clothes, books, cds, movies and eveything. The website is easy to navigate and I always have great experiences with receiving the merchandise.
I use Amazon.com as a price comparison tool. The site is easy to navigate and the click to buy option makes the whole process simple.
It is always good to buy from neary by store, I found very difficult to order from there site.
Amazon.com is my holiday shopping savior. Last minute shipping for cheap is always nice too.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members