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Amazon Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from frequent delivery delays, inadequate customer support, and challenges with returns. Many customers report frustration with unresponsive service representatives and convoluted processes for refunds and account issues. While some positive feedback highlights the convenience and product availability, the overarching sentiment reveals a decline in service quality and reliability. Customers express concerns about counterfeit products and a perceived lack of accountability, suggesting a pressing need for the company to enhance its customer service approach and improve operational efficiency to restore trust.
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I bought a shoes wich has been sent with different size but amazon want didn't pay for Domage as I couldn't go to my party due to that mistake they should do something about that by making a discount on the item.
I have found really great books at amazon.com
Just about every book I wanted to buy was available there at secondhand prices too
I order from Amazon multiple times a week, and very rarely am I disappointed. They have only failed me once this year, which is pretty amazing.
I really like doing business with Amazon. They are not always perfect, but their customer service cannot be beat. They will do many things to help you out, even if item is not shipped by Amazon. I am able to find xw sneaks for my son and many other items at a decent price on things that I would spend time running around to find.
I shop at AMAZON all the time. It's convenient and the prices are competitive, I have AMAZON Prime so shipping is free and I have access to movies/TV/Music. Any time I have had to return items, it has been easy.
Absolutely love the ability to share books with my family via Kindle app and also we are now enjoying another great series on video streaming. Plus the shipping. Just ordered an iPhone tripod and holder for my ketterhealth.com video blogging. Amazon has it all!
Seriously, I don't know how I would live without Amazon. LOL I order from them all the time, everything from furniture to bird food and beading supplies. So far so good. I cancelled my Prime though because I find it a waste of money since many products are not eligible for Prime.
Amazon makes shopping so easy! I really enjoy buying from them because they promote a "painless experience"!
Amazon continues to be the most helpful Customer Service that I deal with on internet purchases, I have never had a problem that they didn't provide the help that I needed immediately!
I will continue to buy from Amazon with confidence!
Amazon is one of my best sites. Great prices and lots of options. The prime subscription is the best with many optional services. I've had to return items that didn't work and Amazon was very fair. No problems and mailed to home. It's easy to use.
Always has the product and comparative pricing available to consumers. I like the shipping options and the Prime membership benefits. More bang for the buck with Amazon and great return policies and tracking methods.
I am already an amazon customer. I have no complaints about their products or their customer service. I tend to rate the others by comparison but there is none. Amazon rocks!
The very best shopping website in the world. They are reachable, handle issues promptly, reliable, trustworthy and rich in assortment. Love everything about them, their Kindle, tracking, shipping, TV & movies access etc. when they roll out offerrings they work as advertised.
Absolute best place to shop for just about anything you need online.
I ordered many products on Amazon and products came in quite decent and intact; however, it does takes a while for certain products to arrived. Perhaps some of them came from another country.
I have shopped Amazon many times and have always been happy with it. I also sometimes have to rely on online shopping like Amazon because I am still recovering from cancer, and am not always able to jump in the car and drive a half hour to a major chain store to get what I need. So when I tried the new Prime Pantry I had high expectations of what it's quality would be, and was hopeful in it being a good resource for me. I ordered items that were canned and items in boxes, that I would normally buy in the grocery store, and thought I was getting a deal with such a decent price, but when I received my box of items I was really disappointed. First of all, the cans were almost all dented. Not normally a big deal, but there was never any mention of denting on the site, and Amazon is usually particular about making an honest accounting of the condition of items. The cans were packed loosely into the box with the boxes of food and pasta so they caused plenty of damage while getting bounced around by the postal service. The shipping box was split into 2 sides, but the cans were scattered so there were several on both sides so NONE of the boxed food was safe from damage. Some items were so damaged that they were leaking, and had to be thrown out. Since the service, Prime Pantry, shows you how full a box is when you are ordering, I was confused why there was so much looseness in the shipping box, when the service said the box was 99% full, when I ordered. I have alerted them to my disappointment, and they refunded my money in full. However, this service is not one that I am eager to give another try. I told Amazon that I would rather shop at the grocery store, and spend extra money, than use this service again and roll the dice on what I may have to throw out from damage. I do not want to go through this every time I get a box from them that is packed like the people working there are living brain donors. Who wants to deal with that?!
It is a very bad site as it do not deliver the products on time. I want my book delivery fast
Fantastic quality of products and services. I had loaded Prime in error and got the bill... got in touch with them and they removed the charges no arguement made it soo easy just like the purchase and delivery process
No Doubt Amazon is best selling and purchasing site but for reading novels free visit latestnovelsdigest.com
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members