Allbirds

When I received the shoes they were too big, my dad had been sick so I did not take the time to return them because I was dealing with getting him well. When I finally had a day to get in touch with the company I had missed the return date by four days. Very bad customer service for the price for what you pay for their shoes. Lesson Learned. With everything going on in today's Covid they could at least extend their return policy.

I recently purchased an Allbirds Merino Wool Jumper. According to the care tag, it said to hand wash cold, DO NOT DRY CLEAN. Following those instructions, I hand washed the sweater and let it air dry. This shrunk the sweater to an unwearable size. When I contacted customer service, they informed me that they knew this was a quality control issue and that an entire batch of sweaters was incorrect, and the tag should have read: Dry Clean Only. However, because this was purchased through a third-party retailer, there is nothing they can do about this issue. I am out $140 due to a mistake on the company's part. The best they could offer was a $15 off coupon to order something else through their website. As they continue to expand their third-party sellers – buyers beware that they will not back the quality of their products through them.

Allbirds shoes are anemically-made and dangerous to wear. Starting with the bottom soles, the treads cause slipping and sliding, with a propensity to cause hamstring and knee injuries. What little tread they do have is gone within a month. The midsoles absorb sweat and become sticky, smelly, heavy globs in weeks. The outer upper soles are as cheap and anemic as they come. You'll have holes at the toes before you know it. The only thing the shoes are good for is sitting down.

While I find these shoes very comfortable. After 6 months of my first pair I bought a second, but was cautious as my first was showing that my big toe pressed into the top material. Well, now 1.5 years of wearing the first pair 3x/wk to work (the soles still show very little wear) they now have a hole starting on each of this first pair. The company has no warranty for this and no ability to fix it. So beware of you have toes that might poke a hole. For the price I'd think the material would be more durable.

I bought my first pair of these about two years ago and after wearing them about ten times they developed a hole where my left big toe would be. I contacted the company with pictures and they agreed to replace them with the exact same shoes. After wearing them about 5 times they developed the exact same hole in the exact same place. By the way, long toe nails are not the issue.

These are really comfortable shoes, but unfortunately every pair I own has worn out very quickly. The soles lose the tread fast and my toes pop through the top of the shoes after only a few months. I don't wear these shoes every day and I have gotten holes in the toes of 4 out of the six pairs I currently own. For $95.00 I expect much longer use from a pair of shoes. This has happened to both the wool and the eucalyptus shoes. Very disappointed in these shoes.

I'm surprised to see so many bad reviews. I normally wear a 7.5. I got a size 7, and I love the way they fit. I wouldn't wear them to run, but for walking around, they're perfect. I can vouch for the no smell claim. I have pretty stinky feet, but I can wear these without socks, no problem. I've put mine through the washer, and they're holding up just fine. It poured rain yesterday while I was out with my kids, and they stayed dry, which is a lot more than I can say for my other tennis shoes. I've worn these walking my dogs through the woods, and they held up to that nicely. They didn't look dirty, and my feet stayed comfortable. I'm satisfied with my purchase.

These shoes are super comfortable and cute and i loved them however i found out the hard way they have no traction on a wet floor. I slipped in these and couldn't regain my balance because the shoe had no grip on the floor and ended up breaking 5 bones in my foot. Sucks i cannot return these as i don't feel comfortable wearing them anymore. So be cautious if you work in an environment that could be slippery (i work in a vet clinic)

I bought my Mizzles in May. Tried them on in the store, and didn't try with socks as website said you don't have to wear socks with them as wool and don't smell. I am so disappointed because I wish i tried a bigger size. Assistant said she thought size looked fine but they feel too small, and are not likely to stretch at all. Not sure if feet tend to swell as they get hot being wool? Wore them from the store to carpark 100 metres and had blisters. I also find I have compression marks from the laces on my feet and that part of the problem could be that the tongue is quite thin? So disappointed as i we expecting these to be the most comfortable shoes, like advertising says and they are not at all.

I bought these shoes and I love the look and the feel. I have always wore a size 6 in any shoe and when I got them they felt a little snug on the toes but felt they would loosen up as they were worn. I had on very thin socks and I walked some a couple of days before going for a longer walk. I got terrible blisters on both heels that took two weeks to heal. I would not suggest this shoe for the fact that there are no half sizes. I can wear them out for a short period of time but for $95.00 I was expecting a whole lot more. I will not purchase another pair.

Incredibly ugly, basically a sock sewn to a rubber plate. Customer service is terrible, so much verbosity it is hard to know what to pay attention to. I tried these on and cannot say they were comfortable, my QC shoes are much better and likely last longer than these whimsies. Skip all birds, their process sucks and the shoes are sad. I wouldn't be caught dead wearing these. Back to ASICS, Nike, really any other brand I can trust. This is millenial idiocy to the max. 3 days later I have no return label. Oh, and I'm a disabled human so dealing with them has been that much worse- if I'd ordered them through Amazon it would be no hassle. Nope, gotta wait for my feel good self esteem stroking label to arrive. Yay. Go life.

When you first receive your allbirds you'll love them, but when you see the holes come through you'll ask yourself if the $130-$160 was worth it for 6 months of light wear. Googled and seems to be a very common problem by internet complaints. Surely the company would have figured a way to solve this design flaw after years of being in business and IPO'ing? Feel very unsustainable - both environmentally and hippocket wise - throwing a perfectly good pair of shoes out but for that one toe hole. Please fix.

I bought these shoes and only wore them a couple of times, until I had an event that required walking for several hours. I wore these shoes, and I got blisters so bad, at the end of the day I couldn't walk. I tried to return them, and the "customer services" told me that "the 30-day guarantee" had already passed and that they recommended that I give them to a relative or donate them. I have never felt so mistreated by a product and the poor attention to this problem. I feel like I was robbed, and I can't do anything about it.

Item was a gift, but arrived with no packaging. I contacted customer service, but there was no response. If you do not have customer service, or do not feel it is important to respond to customers, then you should close down and go away. Taking money and then not responding is the worst.

I bought a pair of white sugar zeffer sandals, wore them under normal walking conditions maybe 5 times and then tried to clean them because they became soiled on the toes straps. I tried the washing machine, hands washing with a towel and scrubbing with Wisk detergent and a toothbrush... there are still soiled. A rep from the company told me this is to be expected because they are made from natural fibers, not the answer I was looking for. After a couple weeks wear these have been relegated to the donation bin.

I recently purchased my second pair of Men's Tree Dasher 2 sneakers and overall, I'm quite pleased with them. The comfort level is exceptional, just like my previous pair. However, I have a few concerns that prevent me from giving them a higher rating.

One significant issue is that the color of the sneakers is highly susceptible to the effects of sweat. Unfortunately, this means that after a workout or a particularly active day, the shoes can end up looking noticeably discolored. I believe it's essential for potential buyers to be aware of this aspect, as the appearance of the sneakers can be affected by perspiration.

Curiosity prompted me to reach out to customer support when someone at the gym inquired about the discoloration issue. To my disappointment, the response from customer support was unsatisfactory. They insinuated that I must have used bleach or other chemicals that caused the discoloration. It seemed rather illogical, considering the shoes are black, and there would be no reason for me to use bleach on them. This experience left me with a negative impression of their customer service.

Despite the subpar customer support, I find the shoes to be highly comfortable, which is their redeeming quality. I will continue wearing them, but it's important for potential buyers to be aware of the potential color-related issues and the less-than-stellar customer service.