Patrick F.

Please do not shop here. They will sell you a small item, which may or may not arrive.

Then later you will be charged an ongoing monthly "Membership Fee" of around USD49.00. The first of this you will know is when the debit shows up on your card account!

To stop this you will need to cancel your card, and we all know what a major hassle that is.

DO NOT BUY FROM THEM!

I bought a pair of shoes online, and as they didn't fit I returned them. The company acknowledged receipt of the returned item on 15th August as I discovered by going through the couriers involved.

Having waited for some acknowledgement I visited their site and engaged with their "chatbot". It was useless and could have been designed by a toddler! It was no help at all.

I then wrote to the company on about a dozen different occasions. Finally on 18th September I received my refund. This was more than three times longer than the company's promise of a refund within 10 days!

I will not do business with them again!

This company thinks it is okay for their vans to park in designated Mobility Car Parks without having the necessary permits. Such disrespect for the disabled in our community who rely on such parks for safe access. Disgraceful behaviour.

I absolutely love the shoes and the extremely fast and courteous service. I have had nothing but positive experiences, and have bought six pairs for myself, family and friends. Exchanging a pair... we ordered the wrong size... was completely painless... thank you!