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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Speedy delivery and the book is in the condition as advertised. A convenience for me not to go searching on foot for this book.
Excellent services! Great prices and fast delivery. The best.
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Good experience overall. Shipping was on time and as described. Book was in excellent brand new condition as described. Thanks so much for a great shopping experience.
I got an extra "." in my e-mail address the first time, so it didn't match the confirmation. The system refused to accept it and I saw no message to explain it. I tried several times and finally saw the message above the "log in" box, NOT the guest order side I was using. Very frustrating until I figured it out.
Great product. Order was absolutely perfect from start to finish.
The price of the book was far cheaper than I thought it would be. The checkout was fast and easy. I'm sure I'll be back!
Ordered and book came as planned. Smooth transaction to my house.
Everything just went well from searching and finding to pricing and ordering and delivery
It was a good experience that might have been better if the delivery time was shorter. But the company chosen for transportation did it's job so it is ok.
Book arrived in very good condition, as described. Took about 3 weeks but it was coming USA to Australia.
I was really pleased to get it - 1993 book out of print!
No discount for first order. Postage seems a little excessive!
Prompt delivery, great packaging and the quality print is great
Easy to use menu for inputting the information for this transaction.
I've bought a lot of used books through Alibris and never had a problem. And I find what I'm looking for.
I was pleasantly surprised with the swift delivery and good condition of the book I purchased.
Excellent service, easy order process and prompt delivery!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.