AwesomeBooks

The book I bought was described as being in "very good condition" - in fact it was a complete mess. The dust jacket was largely destroyed, the inside front flap was torn away, the book smelled of mildew and was damp-stained. They said: "This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied." That was absolutely false - I had to pay return postage, which approximated cost of book! A complete rip-off.

I've had 5 orders I think, all used books, one order some books had some water damage the customer service was awesome has the name indicates. Sent pictures of the damage and immediately got the money back on my account. Never had any problems. The only thing I can say is inconvenient is the packages aren't tracked. I would pay a little more for that. Other than that I think they are exactly what they say AWESOME!

I have purchased books from them on a few occassions, and have no complaints. Shipping not always the quickest, and prices not always the best, but the books are usually as described. It is one of several book sites that I use, and is worth checking in on when looking for a decent deal-but do compare

Two of them came from Spain the rest from the UK in various shipping receptacles. All arrived in a speedy manor with about 4/5 on average being in solid condition even if they're a little old, with the other 1/5 being more beat up than I'd like or sometimes a few highlighted sections lol.

Buuuut with the price range I'm usually spending (2.50-7$ cad) for used books I can't really complain.

I ordered two batches of books from them, and all of them arrived in very solid condition, a few even seemed brand new. Even managed to find hardcover gems for 3.5 euros. Also, their customer service always promptly emails back, always being of help.

I have made 2 orders, 9 books in total, all in good condition and prompt delivery - really pleased with this company! I recommend them to all my book loving friends & family!

I ordered three of the same books. It said it was going to go in print in a few days and then it would take 5-10 days to arrive.

So i waited until nearing the expected arrival. When i got curious and made an account to see if i could get more info. And to my surprise the status had not changed it was stuck on "Not Yet Dispatched".

So i had to contact support in order to see what happened. They had to contact someone else to find out what happened. Of course when you contact support you have to follow up. So i did and asked the next day. Which got the issue escalated.

The next week i got a response the books where no longer available and they had no idea when they would be back in stock. So i asked for a refund. Which wasn't a problem. So at least customer service was 5 stars.

Great service, good selection of books. Items arrived quickly and well packaged. Use this website instead of the other one beginning with A... who are aligned with the transhumanist, globalist agenda.

I ordered 32 books a month ago, and they all came in early and in great condition. I was overall very pleased with the service and website. I highly recommend

Best site for used books. Great prices and inexpensive shipping to Canada. Books arrive exactly as described. Great communication with company... I had made an error with my order and sent a quick email. They were so happy to help and replied immediately. Highly recommend

I've ordered over 6 times in the past year, from the US for UK delivery. Each order has been promptly delivered, with great quality books, and at excellent prices, I wholeheartedly recommend them

I get used books in excellent condition and it's sustainability at its best... Just cannot wait till they have their website running smoothly

My wife bought a book from awesome books through Amazon. The book arrived with thirty pages having been torn out of the middle despite The seller describing the bookas intact. My wife but the book aside for a few weeks before noticing. Now the seller won't help because we did not spot it within one month. They lied in their ad but we are out the cost of the book as we have to buy another one. We will never buy from them again. Check your orders thoroughly on receipt as you cannot trust this seller.

Very wide choice of books and genres available in both new or used books. Excellent customer service, orders arrive quickly and in condition described

I would avoid at all costs. They couldn't fulfil my order. Waited 10 days for book to arrive and decided to chase them up to see what was going on. Only to be told they didn't have it in stock and couldn't send my order. Very misleading website and no one though to reach out to me so who knows how long I would have been waiting if I didn't contact them.

Over the years I've been buying from them hundreds of books. Books are generally inexpensive or cheaper (new and second hand books).
Book condition varies, but hardcovers are generally in great condition. I've had several in an appalling state but, in the past, they refunded me in full. This is why I'm not too sure why they have such horrible reviews here...
Customer service is quick to respond and generally in your favour. I've had one bad experience with their customer service, but have contacted them so many times I've lost count.
Due to brexit I won't be buying from them as much as I'd like, though. Which is a shame.

Purchased 13 Topiary and also Japanese Garden Design Books. Books arrived well packaged and in good condition for second hand books. Loved the 20% discount code and the promise of books donated to children based on my purchase. They are now my go to Book Shop. 100% happy

I ordered 4 books a month ago which never arrived. Their policy says it takes 5-10 days. I asked repeatedly for a refund and they completely ignore me. They have terrible customer service and they are not reliable.

Ordered 2 books have read the first now onto the second but i have found some of the pages at the top have not been cut correctly an have had to separate them very carefully.

I ordered a £30 book over a year ago. Failed to deliver. Ignored all communications. Failed to respond or resolve. Totally disgusting service and absolute Con Men

The book which I bought from AwesomeBooks through AbeBooks was described thus:
"This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far."
This was the actual condition of the book: 1) Book is bent and spine is twisted 2) Bottom corners bumped and coloured with foreign matter. Adjacent fore edge of block also coloured with foreign matter. 3) Binding torn at rear hinge with endpaper poking through. 4) Rear endpaper torn.
I got a refund for the cost of the book, but not for return postage.
Steer well clear of this book seller.

I order fairly regularly at AwesomeBooks and over the last 6 or 7 years, the number of titles must be in the hundreds. I have ordered books, DVDs, Blu-Rays, CDs, etc. Most of them second-hand, some of them new. Some of them listed as second-hand but really as good as new.

On the odd occasion that an order got lost (somewhere between UK and ES), an email from me would suffice for them to promptly refund the amount paid.

The functionality of the website suffered a major setback some time ago when the site was completely overhauled. It appears to be more or less back on track now, though the search-bar still leaves something to be desired.

Overall, I have had very positive experiences with this company and I look forward to many more years of amazing deals on books and films.

Don't deal with them, they are not trustworthy. I can't understand why Amazon have their "shopfront" the verified purchases don't have very good things to say about awesomebooks.