I discovered this website long ago and I made till now 3 orders. They all arrive in the estimated time in Portugal. The books came in very good conditions for the prices, some of them completely new and some with few damages but for 3 euros max and some of them in hardcover I think nobody can be angry at that.
I got 2 or 3 books from libraries or with dedicatories which for me did nothing but add story to the book.
I recommend truly this website
I've had 5 orders I think, all used books, one order some books had some water damage the customer service was awesome has the name indicates. Sent pictures of the damage and immediately got the money back on my account. Never had any problems. The only thing I can say is inconvenient is the packages aren't tracked. I would pay a little more for that. Other than that I think they are exactly what they say AWESOME!
I can't believe the previous comments are about the Awesome Books I deal with in the UK, as they are tremendous. I have bought books, usually 8 to 12 at a time for over four years and never had a problem. One time they sent a wrong book and gave me a credit and told me to keep the book.
I can't wait for them to start shipping to Canada again... they stopped because of our mail problems... I really miss them and hope things are resolved soon.
I will copy this to Canada Post, not that it will do any good, I'm afraid.
Ordered 2 books have read the first now onto the second but i have found some of the pages at the top have not been cut correctly an have had to separate them very carefully.
I live in Germany where books in English can cost an arm and a leg, a friend in London told me about AwesomeBooks.com and I love it, and buy often in bulk for the whole family. I've never had a problem with shipping, but I only buy these books for leisure and don't require anything ordered to arrive immediately.
HORRIBLE company. Ordered books on July 15 with a delivery date by Aug 26. Need these books for University + a limited budget = reluctantly accepted the very long shipping time. For over a month my order has been labeled 'shipped'. Aug 21 no books and was getting worried with Uni 10 days away. I sent the company an email asking for an update (no tracking number was ever given). 1 day later I get an email from amazon - not the company, amazon - telling me the books were out of stock and issued me a refund! WTF! In over a month they NEVER said a word about being out of stock. Issue a refund with no accountability. Now I must wait 5-10 days for the refund AND put out more money for these books, if I am lucky enough to find them.
FU awesomebookscanada!
I have purchased books from them on a few occassions, and have no complaints. Shipping not always the quickest, and prices not always the best, but the books are usually as described. It is one of several book sites that I use, and is worth checking in on when looking for a decent deal-but do compare
Ordered through Amazon. 3 different orders. Despatched by not arrived through Whistl delivery. No reply,
This is a review of their UK division. I have no experience with their US division. The company has fallen off a cliff in the past year. They now charge for shipping outside the UK (previously, shipping for 2 or more books was free). Despite charging for shipping, they have switched from using cardboard mailers to flimsy envelopes. My recent order was shipped in three envelopes. Two of them fell apart in transit. As a result, one book didn't arrive, and the remaining books were all damaged. Customer service told me I would have to return all the books, including the one that didn't arrive, at my own expense, to receive a partial credit to be used on a future order.
My wife bought a book from awesome books through Amazon. The book arrived with thirty pages having been torn out of the middle despite The seller describing the bookas intact. My wife but the book aside for a few weeks before noticing. Now the seller won't help because we did not spot it within one month. They lied in their ad but we are out the cost of the book as we have to buy another one. We will never buy from them again. Check your orders thoroughly on receipt as you cannot trust this seller.
I ordered a £30 book over a year ago. Failed to deliver. Ignored all communications. Failed to respond or resolve. Totally disgusting service and absolute Con Men
Stay away from these people. I received no communication to confirm the order or that the order had been shipped. Expecting that they would ship surface, I waited 2 months before enquiring. I was then told it was too late and there was nothing they could do.
Complete scam. Fake tracking number. No delivery. My book never arrived and there is no response from customer service.
Over the years I've been buying from them hundreds of books. Books are generally inexpensive or cheaper (new and second hand books).
Book condition varies, but hardcovers are generally in great condition. I've had several in an appalling state but, in the past, they refunded me in full. This is why I'm not too sure why they have such horrible reviews here...
Customer service is quick to respond and generally in your favour. I've had one bad experience with their customer service, but have contacted them so many times I've lost count.
Due to brexit I won't be buying from them as much as I'd like, though. Which is a shame.
Very wide choice of books and genres available in both new or used books. Excellent customer service, orders arrive quickly and in condition described
BEWARE! They sell books through Abe Books, They describe books as being in "very good" condition. In reality you might receive a book that is not even "acceptable". The book I received is dirty, bent, has pen marks on it, is water-damaged (or is it urine?), is yellow spotted, and smelly.
Bought a nice book from them and they shipped it in a thin, loose plastic wrapping, which destroyed the corners and binding of the book. Unbelievable that a book seller would ship a nice book this way.
I ordered a second hand book I was convinced was a hard copy. I was particularly looking for a hard copy so I was paying attention to details and images. I'm sure I did not buy a book without either image or details corresponding to hard copy. The book was priced at hard copy levels. When I received the book it was a paperback edition I did not recognise. The package contained no return address details or invoice. A pencilled price inside the book was about a 10th of what I'd paid for it (including postage). The company did inform me how and where to return the book when I emailed them but they were not prepared to refund the postage. I decided to keep the book as it was out of print but I also found a hard copy with dust jacked in good condition from another bookseller which cost me a quarter of what I'd paid this company for what turned out to be a paperback. This review relates to the UK Division only. I've no experience of the US Division.
I have made 2 orders, 9 books in total, all in good condition and prompt delivery - really pleased with this company! I recommend them to all my book loving friends & family!
Don't deal with them, they are not trustworthy. I can't understand why Amazon have their "shopfront" the verified purchases don't have very good things to say about awesomebooks.
Answer: Apart from good prices, they also charge a flat shipping cost per shipment rather than per item, making them good value for ordering several books at once.
Answer: Hi. It's legit I've ordered many times. I'm in Portugal and have had no problems.
Answer: Never had any problems with them but if you have experienced any problems access you account and contact them. They are also on Facebook. Customer service usually replies in 24h and they are really professional.
AwesomeBooks has a rating of 2.4 stars from 54 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AwesomeBooks most frequently mention customer service and good condition. AwesomeBooks ranks 13th among Used Books sites.